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"Many of the rooms have limited windows. They lack AC or heat so there’s minimal fresh air exchange unless a window is open. But then the street noise and exhaust fumes can be a serious issue. Very limited western outlets, no mini fridge, no coffee maker. Beds are hard but we slept well. Location is good, staff is very helpful and friendly. Breakfast staff are also excellent. However,, buffet food is not properly heated and kept warm. "

"I never went"

"Great location only a block from the main square. Plenty of shopping and dining options nearby. You enter into the property and are instantly walking into a beautiful and peaceful courtyard which our room was accessed from. This property was built in the early 19th century as a wealthy Spanish family’s villa, so it has a lot of historical charm and is well maintained. The included breakfast was of high quality and lots of variety. Staff was friendly and helpful. Highly recommended if you’re staying in Cusco."

"Friendly helpful staff - clean rooms delicious breakfast buffet included- walkable to city center"

"The hotel was excellent! I was impressed by how clean the room was. The cleaning staff has cleaned my room every day."

"We stayed 4 nights, and really enjoyed our stay. It is an older building, like most hotels in central Cusco, but well maintained and has great character. Central courtyard and sitting areas on every floor are lovely spots to enjoy a free cup of tea at any time. Onsite restaurant offers a buffet breakfast or packed bag for early outings. The best part was the amazing staff who were so friendly and accommodating. We were initially given a king room with a cute balcony - loved the space, but after a few hours in the room, we realized there was a lot of street noise. We asked if we could be moved to a quieter room - they offered several options and let us choose the room we liked best. Inner courtyard on upper floor was very quiet. They also helped arrange airport transfer and laundry services, and let us stay late for a very small fee, since we had a late evening flight. Would recommend this hotel to anyone! "

"Quiet room, helpful staff"

"The best staff!!!!. The hotel is absolutely wonderful and full of history, but the staff?, goes above and beyond to make you feel like royalty!"

"Really cool hotel. Staff was so nice. Restaurant was superb. Great location in Cusco historic district."