- Disliked: Cleanliness, property conditions & facilities, room comfort
The room booked as wheelchair accessible was on the second floor with no lift. Mattresses were leant against the corridor walls for the duration of our stay. Cigarette ends were found in the room. We were not told the door codes changed daily, so we were stuck outside the front door in the evening and had to wait for another guest to let us in. Woken up at 3AM by someone banging on the door looking for his friends in another room, having come in through the open fire escape. Noise kept going for another couple of hours, with something other than tabacco being smoked.