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"We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here. "

"Nice hotel close to the train station, breakfast was above average, they have a cute dinning area that has supplies like glasses, silverware and access to tea/coffee/water if you wanted to buy meals outside the hotel! We were able to leave our luggage after checkout with no fees which was a bonus! "

"Our stay was really nice. My family enjoyed the hotel, the breakfast really tasty and the access to bus stop is close. The shower was excellent. The one thing I dislike was that to rent for a hairdryer ,leaving a deposit of 20 euros. Until here no problem..but when I needed an adapter they did not have it to rent, only to sell (for plus 20,00 euros!!). Luckily I didn't need because the electrical outlet of the TV served without an adapter. Apart from this, everything excellent"

"Hotel staff was very friendly and check in quick. restaurant on site with lots of choices. Very close to this beautiful city. The Swiss white wine is top notch !"

"Great staff. Close to train station. Comfortable. "

"Everything fantastic"

"Great location, staff, conveniently located 5 min walking distance from station "

"We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous! "

"Centrally located and very clean. Flexible with check in and out times."