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Hotel Stella

3.0 star property
Hotel with a 24-hour front desk, near Waterfront Cebu City Casino

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Stella

Family Room | In-room safe, desk, free WiFi
Restaurant
Reception
Front of property
Family Room | Bathroom | Shower, free toiletries, towels

Reviews

6.6 out of 10

Popular amenities

6.4 out of 10
Guest amenities rating.
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi

Superior Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Standard Double or Twin Room | Desk, soundproofing
18 La Guardia Ext
Parking included
Free WiFi
Air conditioning
Laundry
18 La Guardia Ext

About the area

Map
Don Gil Garcia Street Capitol Site, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 9 min walk
  • Mango Square - 11 min walk
  • Ayala Center - 3 min drive
  • Waterfront Cebu City Casino - 5 min drive
  • SM City Cebu - 5 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 39 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Bittersweet Pastry Shop - ‬3 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Hotel Stella

Hotel located in Capitol Site
Consider a stay at Hotel Stella and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
  • ATM/banking services, luggage storage and tour/ticket information
  • Smoke-free property, a 24-hour front desk and a front desk safe
Room features
All guest rooms at Hotel Stella have perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 8 PM at scheduled times and on request
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 96.80 to 107.80 for adults and PHP 96.80 to 107.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 96.80 to 107.80 for adults and PHP 96.80 to 107.80 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Stella
Hotel Stella Cebu
Stella Cebu
Stella Hotel
Hotel Stella Cebu Island/Cebu City
Hotel Stella Cebu
Hotel Stella Hotel
Hotel Stella Hotel Cebu

Frequently asked questions

Is Hotel Stella pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Stella?

Limited spots are available.

What time is check-in at Hotel Stella?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Stella?

Checkout is at noon.

Does Hotel Stella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM-8 PM on request. A fee of PHP 1000 per vehicle applies.

Where is Hotel Stella located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital and within 3 mi (5 km) of Waterfront Cebu City Casino and SM City Cebu. Jose Rizal Memorial Library and Zoomers Blacklight Mini Golf are also within 10 minutes.

Hotel Stella Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 271 reviews" "
Rating 8 - Good. 106 out of 271 reviews" "
Rating 6 - Okay. 81 out of 271 reviews" "
Rating 4 - Poor. 29 out of 271 reviews" "
Rating 2 - Terrible. 27 out of 271 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria Ivy Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable and Comfortable Stay. Thank you
Stayed 2 nights in Jun 2024

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn't have the same amenities as other hotels at similar price points. If something bad was to happen to you during your trip, hotel doesn't provide any support. Even though a bad experience happened to me during my trip they refused to give me a refund after I had to leave due to the unsafety of this hotel (thankfully Expedia gave me a credit and I only booked for 2 nights).
Stayed 2 nights in Jun 2024

2/10 Terrible

andresa

Stayed 1 night in May 2024

2/10 Terrible

andresa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom is very dirty its has smell.it looks like they dont clean the room.
Stayed 3 nights in May 2024

6/10 Okay

ARACELI

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Rhoebe Chriatie

Travelled with family
ok hotel but hassle
Stayed 2 nights in Dec 2023

10/10 Excellent

Jan Heena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hugo

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Roger

Liked: Room comfort
It's a shame they don't want us
I put a review a week or two ago and it didn't change. I asked for the room service to be done and on the third day the turned up. We went out on the second day and came Back 4 hours later but no cleaning done. After I complained the excuse was they were upstairs and was coming down to clean it. They were on our floor when we went out cleaning the room next to ours and the one opposite. So why not clean while there. Well we are going to Panglao for a week and when we come back for a month we will be staying elsewhere
Stayed 5 nights in Nov 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there and will go again soon. There are better area's but they are Dirty inside and More expensive. The Toilet was blocked and I eventually got it unblocked. It is clean and secure so much better than a lot of places
Stayed 5 nights in Nov 2023

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gone down, in my ratings.
No hot water, service for meals very, very slow, no tv channels. I used to stay here regularly not any more.
Stayed 2 nights in Feb 2023

6/10 Okay

Enrique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a very clean place
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Late to confirm my booking. Charge for one night just extend only 3hrs . I will pay on for 3hours coz other hotel they allow it for to pay per hour
Stayed 1 night in Dec 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
We booked the hotel to rest and relax.. The place wasn't so crowded. The staff were friendly. The view was nice. The only downside is their food, the selection was few. It's mostly for drinks. But overall we had a great time..
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
24h Room service with plenty of cold beers, the food was reasonably priced and even not a
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our room location has very poor signal..we can't be reached thru our phones..too bad. We requested to be transferred to another room.thanks it was granted
Stayed 3 nights in Oct 2019