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The Urr Valley Country House Hotel

Hotel in Castle Douglas with restaurant and bar/lounge

Choose dates to view prices

Located in the heart of Scotland, this country house hotel provides a peaceful getaway. Travelers can take refreshing walks through the garden, sample regional specialties at the on-site restaurant, or relax with a drink at the bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Double Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Combined shower/bathtub, free toiletries, hair dryer

Standard Twin Room, Ensuite

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room Single Use

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Double Room Single Use

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Quadruple Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Family Quadruple Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Ernespie Road, Castle Douglas, Scotland, DG7 3JG

What's nearby

  • Threave Garden - 6 min drive - 4.2 km
  • Lock Ken - 14 min drive - 15.3 km
  • Threave Castle - 14 min drive - 5.3 km
  • Loch Ken Marina - 16 min drive - 17.3 km
  • Cardoness Castle - 21 min drive - 27.7 km

Getting around

  • Dumfries Station - 22 min drive
  • Glasgow (PIK-Prestwick) - 92 min drive

Restaurants

  • ‪Designs Cafe - ‬4 min drive
  • ‪Kings Arms - ‬10 min drive
  • ‪Lochview Motel And Restaurant - ‬10 min drive
  • ‪Halikarnas Fish & Chips - ‬4 min drive
  • ‪Nikos - ‬3 min drive

About this property

The Urr Valley Country House Hotel

Property highlights
You can look forward to a garden, a bar and a restaurant at The Urr Valley Country House Hotel. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Breakfast (surcharge), luggage storage and meeting rooms
  • Smoke-free property
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

In-room safe, free cots/infant beds, rollaway beds, free WiFi
Imperial Hotel
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
7.2 out of 10, Good, 68 reviews
The price is ₹6,769
₹8,123 total
includes taxes & fees
23 Nov - 24 Nov
Imperial Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night.
Cots (infant beds) are available for GBP 10.00 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Urr Valley Country House Hotel Castle Douglas
Urr Valley Country House Hotel
Urr Valley Country House Castle Douglas
Urr Valley Country House
The Urr Valley Hotel Douglas
The Urr Valley Country House Hotel Hotel
The Urr Valley Country House Hotel Castle Douglas
The Urr Valley Country House Hotel Hotel Castle Douglas

Frequently asked questions

Is The Urr Valley Country House Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Urr Valley Country House Hotel?

Self-parking is free at this property.

What time is check-in at The Urr Valley Country House Hotel?

Check-in start time: 3:00 PM; check-in end time: 9 PM.

What time is check-out at The Urr Valley Country House Hotel?

Checkout is at 10:30 AM.

Where is The Urr Valley Country House Hotel located?

Situated in Castle Douglas, this hotel is 3.1 mi (5 km) from Threave Garden and within 9 miles (15 km) of Threave Castle and RSPB Ken-Dee Marshes Reserve. Lock Ken and 7stanes - Dalbeattie are also within 9 miles (15 km).

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The Urr Valley Country House Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Allan, Inverness

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID

Faulty Towers would bewonderful compared to this place. Booked through Expedia but still the hotel charged me for accomodation. Have been trying for weeks to get them on the phone but they dont answer. AVOID this place.
Stayed 1 night in Aug 2017

10/10 Excellent

Cat, Argyll

Liked: Cleanliness, staff & service, room comfort

One Night Family Room -

We needed accommodation for one night for a mountain biking competition. We arrived late due to a puncture on the way down. The hotel owners could not have been more helpful or welcoming. The boys were concerned about the safety of their bikes - but needn't have been as they were taken and locked in the function suite with bikes from another family attending the same race. Breakfast on a Sunday is normally 8.30am but the staff went out of their way to accommodate us and served breakfast at 8.00am so we could get away early for the race. The room was clean and comfortable and had plenty of space for a family of four. We couldn't have asked for more.
Stayed 1 night in Aug 2017

8/10 Good

lorretta, leeds,england

Liked: Staff & service, property conditions & facilities, room comfort
Lovely staff,very helpful and friendly.excellent food.hotel could do with a makeover,however we would definately return next year
Stayed 5 nights in Aug 2017

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

It is a nice place to stay. The big hall(function room), lobby and restaurant are classics.
Stayed 1 night in Jul 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful historical property

We absolutely loved the fact that the building was built in the early 1700's and that much of the original features and grounds can still be discerned.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Awful very run down would not recommend this hotel.
Stayed 1 night in Jul 2017

4/10 Poor

Alexander, Co Durham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel set in beautiful grounds.

Turned out to be disappointing. The whole interior needs a major refurbishment, the menu I would have thought would have at least one decent steak.
Stayed 1 night in Jul 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable and enjoyable, made to feel very welcome
Stayed 1 night in Jun 2017

8/10 Good

David

Liked: Staff & service, room comfort

It's visit

Very friendly, good service as a budget hotel should be, will use again.

8/10 Good

Darren

Disliked: Staff & service

Not very happy

We were told breakfast was provided in the cost then had to pay again for breakfast we had two different prices the hotel said it was 130 and hotels.com took 165

10/10 Excellent

mary, hebrides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable hotel - l

Friendly comfortable hotel - like staying with friends. Although we arrived late we were greeted by name (so was our dog) and we had a good hot bar meal at a very reasonable price. We will be back

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and quaint as hotel full of history

The staff were very friendly and extremely helpful, nothing was a problem and it felt like a home from home

10/10 Excellent

Lacelady, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious - like staying with frien

This is a lovely old building which aretains a country house feel. The rooms are large and comfortab;e with proper deep, long baths. Everyone is friendly and helpful. I felt as if I were staying with friends . It has not been "over modernised". I shall certainly be going back

6/10 Okay

nicky, Scotland

Liked: Cleanliness, staff & service, room comfort

hotel

The Urr hotel was fine needs a bit of T L C . The room we had was fine it was clean but had no shower which is very unusual nowadays ! Great setting lovely grounds . Dinner at night was ok ! Breakfast was lovely . Its A shame it could be a lovely place to stay ! Needs money spent on it ! But for the price they charged it was fine . Would go back .

10/10 Excellent

Frank, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Fantastic owners made to feel so welcome by all the staff / and food is amazing

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urr Valley Hotel

Room looked Ok on brochure , but in reality it was in basement & cold with smell of damp !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like staying with friends

if you like slick designer modern hotels this is not for you If you love historic houses which have not been ruined in a search for modernity, where you and your dog feel not just welcome but at home then this is for you. There are lovely gardens to sit out in and walk. Our dog was treated like a welcome guest - not just tolerated as in so many places. There were the odd bits of unfinished restoration work and paint touch up waiting to be done but this is a work in progress WE LOOK FORWARD TO GOING AGAIN

8/10 Good

Mike, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel for our needs.

Looking for a quite hotel, which met our needs of being quite and peaceful (no discos). With plenty of things to do in the area. Hotel is set in its own grounds. with plenty of short walks = the hotels own dogs will even take a walk with you.

8/10 Good

Jacqueline, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Late arrival was no problem. Even opened the bar for me.

4/10 Poor

stephen, sunderland

Liked: Cleanliness
Disliked: Property conditions & facilities

Dog friendly

a run down little hotel with friendly and welcoming dog loving hosts which is crying out for help and a refurb but great if you have a dog as there are fantastic grounds for your dog to run around in safety, was nice to stay while the sun was shining but may be a different story if we couldn't sit outside and enjoy the space and grounds as TV and wifi didn't work and public areas are run down.

8/10 Good

me, northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumfries

The hotel was lovely, friendly staff, the breakfast was good we had a choice of cereal,fruit,yogurt,toast and we also had a full cooked breakfast. Rooms were very big which pleased the children.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room booked in advance but not available

BEWARE! If you book the "quadruple room" you might be offered a room with fewer beds than you were expecting. Having travelled 5 hours in the car, arrived to find had been put into a twin room with me and my two children, despite having booked the family room. Told 'the room has gone'. Tried to charge for quadruple at check-out and when challenged they charged the standard rate for the room we ended up in. No apology, no repeat booking.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent location for many tourist attractions.

This hotel should be closed until refurbishment is done. Restaurant waiting staff were excellent, but breakfast poor.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs investment. Good staff.

Nice staff. Old, tired hotel.

2/10 Terrible

Suzanne, Nottinghamshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too disappointing place to stay

This is not a hotel to stay at I'm afraid. It is desperately overdue a through clean, paint and tidy up. Wallpaper peeling off, holes in the roof, dirty tiles, bath, skirting boards, behind the toilet etc etc. The photos are very old and write up misleading. The staff were pleasant but when we asked for a clean cup we were left with no cup at all. The bedding was clean and the breakfast was okay but crockery was old yet too hot to touch at all. Was not even asked why we were leaving early.