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"Very courteous staff."

"Excellent stay through and through! The lobby was perfectly decorated for the season, the staff was friendly and helpful and the hot chocolate was regularly restocked!"

"Staff was great, room very nice. Staff helped switch my room due to misunderstanding of use of pictures on expedia website. "

"Great decor and atmosphere. Quick walk to Leavenworth."

" Customer service kudos to Donna at the front desk for ensure my stay and needs were addressed. Thank you to her!"

"I love this hotel. It's close to downtown Redmond. It's close to restaurants and grocery stores that I can walk to which is very convenient for myself since I disabled. I do have a service animal and they're so accommodating to his needs. The staff are so friendly and very helpful. When I did have an issue we were able to work it out respectfully. Also, they have a shuttle that gives you a ride wherever you need to go within 5 miles. Which is great. "

"All of the staff were friendly, efficient and professional. Very nice experience!"

"The woman who has Sandy blonde hair she wears up in a bun who works the breakfast area needs a raise and to be paid more for the great job she’s doing! 😄. She is on top of cleaning everything, checking that all food and supplies are stocked and in order. She is keeping everything in perfect order and I told her so. "

"Everything was wonderful! Loved it!!❤️❤️❤️"