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"Love it everything"

"House keeping was not good at all. Room was supposed to be supplied with shampoo, body wash, conditioner. We entered the room with only empty bottles of each. We had to call numerous times to get these supplies refilled/replaced. The room itself was covered in dust bunnies and had orange stains everywhere."

"The room was chic and clean. The AC worked excellently. The staff were so sweet and amazing! The airport shuttle is also a great perk. "

"Great place to stay. "

"We stayed at the Eurostars Grand Marina for six nights. We loved the location of the hotel, the room was good (even though slightly outdated), and the staff was overall attentive and professional. However, our otherwise positive experience was completely ruined by the catastrophic noise insulation toward the hallway and particularly toward the neighboring room, something mentioned also in a few other reviews. We arrived late afternoon and could hear the TV from the other room as if it was in our room. And whenever someone passes in the hallway, the door to the hallway seems to work like an amplifier and not like a noise barrier. A main issue in our room (443) was the connecting door to the next room. We asked for a room change next day, but the staff told us the hotel was full. The last night was then truly unbearable - it really felt as if people were in our room and not next door. I have stayed in a good number of USD200-300 per-night hotels in the last 10 years in the US and Europe, but never had such a truly terrible experience. So I would say that if you are not at all noise-sensitive and love to hear every word from people on the hallway and next room, and you also don't care at all about your privacy and love it when other people can hear 100% of everything you say and do, then this hotel is for you. Otherwise, I would stay away. I sent an email to the duty manager but was "informed" that this is a "structural" problem, so nothing they can do."

"We had dinner at the teraza restaurant, food was ok but staff kept disappearing. We had to go after them to pay, they were watching a game on their phone… Apart from that hotel was good, clean, nice variety at breakfast"

"Had an amazing stay. Room and staff were great, definitely would stay at the hotel again. Hotel is having some construction done on the parking lot so there is a lot of debris but other than that all was great. Hotel is conveniently located above the train/metro so it was easy to get around. "