Search Hotels by Independent in Cartago from ₹8,861

"I always love staying at this hotel. They greet you like long lost friends. Esteban is always so helpful. He was so kind and helpful with my husband who was in a wheelchair and having difficulties. He was always available to help us with anything we needed. "

"Very helpful front desk staff. Excellent breakfast."

"Our five-night stay at Shana was an absolute disaster, and I would never return under any circumstances. After staying at a wonderful hotel in La Fortuna, we ended up here. The level of filth at this hotel is shocking. The restaurant is downright disgusting and has dirty bathrooms, a grimy, dingy kitchen, and bugs crawling over roughly 25% of the tables. We tried eating there three times (against our better judgment), and twice had to get up and move because of the infestation. To make matters worse, I got food poisoning from the restaurant, which left me violently ill all night and ruined an entire day of my vacation. After talking with other guests, it became clear this wasn’t an isolated incident, another woman also got food poisoning, and one couple flat out warned us to avoid eating there altogether. The room wasn’t any better. Bugs were constantly getting in, and it took days to figure out why. We eventually discovered about a one inch gap between the wall and the air conditioning unit, which led to a massive hole in the wall, something that never should have been overlooked. On our final night, we found a cockroach crawling on the wall which I had to kill (I have pictures). Completely revolting. This place is dirty, poorly maintained, and clearly doesn’t care about basic hygiene or guest safety. I booked this stay based on recommendations through Expedia, and after this experience, I feel completely misled and no longer trust their recommendations going forward."

"We thought we lost something in the shuttle and they were SO good about looking and calling us back. Beyond kind. I would always stay there again. There are lots of airport hotels that are 'interchangeable'. Nice rooms, shuttle, breakfast - they are the best!"

"Great"

"Great location close to the airport with an easy shuttle. Good food on site with pool. Right next to the city mall for additional dinning"

"Très bon service, retour du véhicule de location pratique et navette pour l’aéroport disponible"

"Great experience! Clean, hospitable, and helpful."

"All I can say about this place was absolutely amazing. We loved it. The overall staff eas amazing so friendly I would definitely recommend this place. They provide shuttle service to and from airport. This place did not disappoint for sure"