Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
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Reviews of Hotel Casa Pizarro

3 out of 5
Hotel Casa Pizarro
Calle del pozo Número 25-56, Getsemaní, Cartagena, Bolívar

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 229 reviews" "
Rating 8 - Good. 63 out of 229 reviews" "
Rating 6 - Okay. 11 out of 229 reviews" "
Rating 4 - Poor. 1 out of 229 reviews" "
Rating 2 - Terrible. 5 out of 229 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even that it is closed to dining and bar areas, I did not hear the noisy at night time
Stayed 4 nights in May 2024

10/10 Excellent

Zaher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect walkable location within the walled city. Quiet hotel at 2 steps from the night party in the neighbouring streets and La Trinidad Plaza. Amazing, friendly and attentive staff with great recommendations for restaurants and activities. I have to mention the breakfast crew with their amazing service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and property
Stayed 4 nights in Mar 2024

10/10 Excellent

robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place little old but near everything , safe and clean, breakfast excellent
Stayed 3 nights in Apr 2024

8/10 Good

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the rooftop terrace. Breakfast was great. Only issue was the bed wasn’t comfortable for me.
Stayed 7 nights in Mar 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience at Hotel Casa Pizarro. Charming small hotel with local flavor, and to my taste much preferable to an antiseptic chain hotel. Staff was charming, warm and so very kind and helpful, breakfast was superb, loved the rooftop and my room, and location was great. Really perfect and I’ll be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, just a little noisy because you are in the HEART of Getsamani!
Stayed 3 nights in Mar 2024

10/10 Excellent

dontina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious and free breakfast and clean rooms.
Stayed 2 nights in Feb 2024

8/10 Good

María del C

Liked: Cleanliness, staff & service
Estadía en Cartagena
Casa Pizarro como su nombre lo indica es un Hotel Boutique en una antigua casona colonial, muy bonito y acogedor, desde la recepción hasta el comedor todos muy atentos y dispuestos a ayudar, tienen que mejorar la presión del agua en la ducha y el colchón muy duro y sin una colcha, lo demás muy bien, ubicado en un área cercana a todo y a la vez el lado más tranquilo de la calle….
Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great location. Great staff.
Stayed 1 night in Jan 2024

8/10 Good

Sandesh, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming property. Rooms were comfortable and utilitarian. The only point was that the beds were not comfortable and the water pressure in the showers were dismal. Might sound minor, but having a comfortable bed is quite necessary for the weary traveler. Otherwise property is beautiful with a cute pool, and decent breakfast option. Staff was very helpful and attentive.
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Court

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel in a great area! Cindy checked us in at the front desk, she was so sweet! I’m currently injured & on crutches and she was really helpful and so kind! Our room was perfectly clean and equipped for our stay. Cute little area with a pool as well!
Stayed 1 night in Nov 2023

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located--close to all the action but on a quiet portion of the street that allows for a very restful sleep. Will and his staff are friendly and attentive. We loved our time at Casa Pizarro!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old walled city
This hotel was everything expected. Upon arrival the staff were friendly and helpful. The room was large and comfortable. The facilities are decent in the small boutique style hotel. The location can not be bettered if you're after the old town. Surrounded by or near to plenty of restaurants, bats and cafes. Staff are superb.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jaelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great spot to cool off after a walk on a very hot day. The suite was roomy, clean and comfortable . Great location!
Stayed 1 night in Aug 2023

10/10 Excellent

Orlando, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well suited for on a budget traveler. Not luxurious, but good enough for a restful night after roaming the streets of Cartagena. Avoid using a rental car if you can, the streets are VERY narrow and crowded. Uber and taxies are safe and reliable. The pool and daily breakfast was a plus from the hotel. Staff was very friendly and always eager to assist.
Stayed 4 nights in Jul 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay. Such a cute and nice hotel. It’s in a great location and can walk anywhere.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Jemima, EAST ORANGE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I wish they fix is the water pressure in the bathrooms and the options for breakfast. There is only one option for breakfast everyday.
Stayed 3 nights in May 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

jim, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and location
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
El mejor lugar para estar, súper tranquilo, súper atentos y servíciales todos los empleados, bien céntrico para todo, la verdad una experiencia maravillosa. Muy recomendables para todo y sobre todo la limpieza muy nítido todo. 10/10
Stayed 3 nights in May 2023

6/10 Okay

Jose Luis

Travelled with partner
The property has its charm with the architecture, but lacks proper maintenance. Little details, nothing major, but im surprised no one has noticed the paint, the doors, the faucets, etc. The location is pretty good.
Stayed 3 nights in May 2023

10/10 Excellent

Sheri von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved this little hotel. i understand people's frustration with the rooms and privacy options etc, but when i went to them with my request to change rooms they were very accommodating. i would say if you want a private bathroom/shower you have to request that....also if you want to be able to open your windows and want privacy you have to request that as well. the rooftop breakfast spot was lovely....the staff was kind and helpful.
Stayed 4 nights in Apr 2023

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and quite large. Close to city center but far enough away so that noise wasn’t an issue. NO HOT WATER. The pool was so beautiful we used it almost everyday and it was so refreshing after walking around in the hot sun. Breakfast was really great in the mornings. Definitely recommend
Stayed 4 nights in Mar 2023

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be the perfect first stop and home base to explore Cartagena. Highlights: the staff was wonderful especially Lena at the front desk who was so helpful. Breakfast was great everyday, the location is perfect, one block from the waterway, and the getsemani neighborhood is friendly and art centric, and walkable. You can walk anywhere in the old city also from here. The swimming pool was heavenly and we also appreciated the fridge stocked with cold water and beer. The room was perfect for us also, and the a/c was ice cold. Very secure and very quiet at night we slept very well also. Perfect spot-

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. I definitely will come back
Stayed 3 nights in Nov 2022

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old character that the place had. It is hidden and not the easiest place to get to. They have a gate which is always locked. It is noisy outside and inside to - to a certain degree. They have these doors that you’d find in fitting rooms of a department store. You hear everything inside. If you’re looking to sleep, this may not be the place for you. If you’re planning on spending most of your time away from the hotel, this place is ideal.

4/10 Poor

Alvaro

Stayed 6 nights in Sep 2022

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
I had a nice stay. Cute property that was also clean. Staff was friendly. Great location. Would definitely stay again
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Stayed 1 night in Aug 2022

6/10 Okay

nathalie

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2022

10/10 Excellent

Emilie

Stayed 2 nights in Jul 2022

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great launchpad to explore Cartagena
Casa Pizarro is located in a great spot right in the middle of the vibrant Getsemanni neighborhood, a stone's through from Plaza de Trinidad and all of the iconic colored streets the area is known for. It is also only a matter of five minutes to walk to the clock tower, and explore the old town. The hotel itself is clean, and safe: they even have staff to unlock and lock the front door for you every time you leave or come back, which is nice. The room was clean, and very big - the bathroom was one of the biggest I've seen in any hotel I've been in. The area is very popular and lively so there's plenty to see and do without walking too far -- the flipside of that is that it can get a little noisy at night, but I guess that is to be expected. The only slightly bad note was on leaving - the staff offered to organize a taxi, and called a private car that ended up way overcharging us for the airport trip. There's plenty of taxis on the street, so might be better to try your luck out front instead. Other than that, a great experience, and a perfect spot to explore Cartagena from.
Stayed 2 nights in Jul 2022

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean and nice; however, very noisy area and the beds are very hard. There are only sheets on the beds, perhaps they need to get some blankets. The front desk lady was very rude to my family members who live there. They would not let them come to my room to take a shower or nothing. Would I stay here again probably not, but it wasn't bad. I would rank this place 3 out of 5.
Stayed 4 nights in Jun 2022

10/10 Excellent

Yitzhak

Stayed 3 nights in May 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in rooms
The room was small and not as advertised, it had mold. The water pressure and temperature was bad. Night shift doorman was rude.
Stayed 3 nights in Apr 2022

10/10 Excellent

Angelo

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quaint
Stayed 1 night in Mar 2022

10/10 Excellent

paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, amazing service really nice place
Stayed 2 nights in Jan 2022

2/10 Terrible

Arthur

Disliked: Staff & service, amenities, property conditions & facilities
The room didn't look like the picture. The esthetic of the room is old and in a need of replacing or repair. The front desk clerk wasn't friendly and they charged me for the room i had already paid for in advance. The next day they refunded me what they had charged me. I paid for two people and later that night they wouldn't let my guest enter. If they were such a family oriented hotel then say it in your promotional. The food for breakfast wasn't good. To make a long story short this hotel is not what they advertised to be and the price they charge is a rip off.
Stayed 3 nights in Feb 2022
Response from Casa Pizarro on 1 Mar 2022
We have carefully read your comments to understand why no customer has the same perception as you, on the contrary, we usually receive very good comments from our guests after staying with us. We know that you arrived accompanied at the check in time and you register this person as your companion during your stay, the next day you arrived at night with a different person than the one previously registered at check in, and one of our hotels policies said that is not allow the entry of unregistered and unidentified people at night as we do not want to take risks for your safety and other customers, we understand that this bothered you enough, we apologize for the inconvenience caused, but we also hope you can understand our reasons, and feel that your comments come more from this situation. Cordially, Benoit Delgrange CEO

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

MARCO, IRVING

Stayed 3 nights in Nov 2021

6/10 Okay

Rick

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I wished I could give this place 5 stars because the location was convenient , the interior was beautiful and all of the the staff were excellent. However the one thing that really ruined our short stay was the amount of mosquitos in our room. We each got 20 mosquito bites in our 2 days stay and that’s with slathering ourselves in bug spray during day/night. The mosquitoes were swarming us in our room! We didn’t even get bit walking around the city and only got bit inside the hotel. My girlfriend is allergic and swelled up everywhere( including face and neck).I think the hotel should invest in some screens for the windows or mosquito candles. It may not go with aesthetic but it’ll change the place back from casa de mosquitos to casa de Pizarro.
Stayed 2 nights in Sep 2021