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Reviews of El Viajero Cartagena - Hostel

2 out of 5
El Viajero Cartagena - Hostel
Calle 38 No 9-45, Cartagena

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms in the new house part of the property are spacious and quiet. In the main building quite noisy.
Stayed 2 nights in Feb 2024

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very noisy and they moved us to a quiet room at no extra cost.
Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hostel! Great stay.
Amazing hostel - clean, friendly staff, and great location within the walled city. Will stay again next time I'm in Cartagena!
Stayed 1 night in Jul 2023

2/10 Terrible

Djamel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this place at all. Rude staffs.
Stayed 2 nights in Apr 2023

8/10 Good

Anand

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private room. The bathroom and shower are outside. There was a water problem but it maybe common in the area.
Stayed 2 nights in Nov 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad check in and unclean baths
When I arrived, I stood in front of the Afro-Caribbean working the desk and he ignored me until a female checked me in. He was basically doing nothing. The main area where people smoke and party all night is right outside the dorms so forget about sleeping. Bathrooms are always disgusting. Had booked 7 days but stayed only 3 long days before going somewhere else.
Stayed 3 nights in Mar 2022
Response from Hostel Manager on 9 May 2022
We are so sorry hearing you did not have a good experiences staying with us. The staff member you mencioned was sancionated and we are taking in count all your claims to make changes in our service. Margarita. Hostel Manager.

10/10 Excellent

walquiria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostel is the perfect place to stay. Not only is close to everything but the staff members make you feel at home. I was there for 4 days and believe i will be back soon ☺
Stayed 4 nights in Jan 2022

10/10 Excellent

Issamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is located near restaurants and historical points. The staff is super nice and helpful. They help me order a taxi. I loved the hammocks and the environment. Breakfast was really good (you have to pay extra). Common restroom were often clean during they day but the bathroom in my share room was not. Recommendation maybe having a mop in the room that it can be used after showers. My room was next to the street and it was really noisy at night. The room had AC at night but during the day they turn it off and it gets super hot, having a fan during the day would be very helpful.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. They are staffed 24/7 and was able to provide excellent recommendations for any activity. You’ll especially enjoy the mango tree that drops mangos throughout the day and night. I ate 1-2 per day.
Stayed 4 nights in Jun 2021
Response from Dani on 12 Aug 2021
Thank you for your comment! It is a pleasure for us to have you in Viajero! Hope you can come back! Greetings from all the staff!

8/10 Good

Cesar D.

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
We showed up to the property and were told that our reservation through Expedia was never received or could not be seen. They were unable to help us any further, did not show any recourse, did not suggest or help us find another accommodation. Very concerned and disappointed about the experience
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't really have anything bad to say. The hostel is very nice and secure. The hostel also secures your bags for you if you need (I needed for the day after I checked out). It is also a great place to meet other travelers if you are looking to make friends. All I did was talk to others in my dorm and make plans with them. The staff were really nice and friendly. Location is great - I went out every night and it was a short walk to the bar areas. It was great - I highly recommend.
Stayed 6 nights in Feb 2020

10/10 Excellent

Monica María

Liked: Amenities, property conditions & facilities
Excelente atención, todo súper limpio y el personal súper amable
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Por el precio aceptable
El hostal tiene buen ambiente, la habitación es muy pequeña, las cajoneras son muy ruidosas al abrirse, se que es un lugar de mucho calor, pero no todos están acostumbrados a bañarse con agua fria. La repisa que tienen a lado de la cama es muy pequeña solo cabe él celular. Laura de recepción muy amable, me dio toda la información necesaria. Había otra chica un poco apática, los demás chicos súper lindos.
Stayed 3 nights in Nov 2022

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities
La zona es fantástica, llegas andando a todos los sitios. Están remodelando el hostel, por lo que no había actividades y el desayuno lo cobran aparte (12,000 cop).
Stayed 3 nights in Sep 2022

8/10 Good

Mathias

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantada
Me encantó todo!! La atención de todo el staff, la limpieza, las clases de baile. El lugar es muuuy bonito y agradable.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse! Muy buena seguridad! Y Tiene todos los accesos principales cercanos
Stayed 3 nights in Mar 2020