Front of property
Check availability

Reviews of Hotel Marytere

2.5 out of 5
Hotel Marytere
Sm. 64 Mz. 11 Lotes 1y2 Calle 7, Colonia Centro, Cancun, QROO

Reviews

5.0
Rating 10 - Excellent. 4 out of 51 reviews" "
Rating 8 - Good. 8 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 9 out of 51 reviews" "
Rating 2 - Terrible. 16 out of 51 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

6.6/10

Amenities

4.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

8/10 Good

MICAELA

Stayed 1 night in Jan 2023

2/10 Terrible

Juliette

Stayed 1 night in Jun 2022

2/10 Terrible

Michael, Seattle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be condemned. Awful conditions, terrible rooms, hardly any lighting or running water, beds are like cardboard. I could go on. Just avoid it. There are hundreds of hotels in Cancun, judt choose anything other than this place
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hospedaje confortable con personal muy amable
Stayed 2 nights in Aug 2021

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the place to bring your girlfriend
The place was easy enough to find but was in a sketchy area. Staff spoke zero English. Nada. The room was a no frills room with questionable sheets and an odor of cigarettes. Nothing happened but when I went out for water around midnight I was on high alert (at time of writing my government is “shutdown” because my president wants to build a wall to separate these people for being “criminals” and “rapists”). To keep these criminals at bay, the Oxxo around the corner would only sell water through a sliding bulletproof window. I was hungry but didn’t trust the options available so I got a chocolate covered banana. People were looking at me as if I must be lost and like they knew somebody whom it would be a bad night for me if we were to make an encounter. When I got back from my chocolate banana dinner I couldn’t get the key to work in the door of my room for about 10 minutes. There’s no breakfast or anything but at least the shower was hot. If I had to do it again there are hostels that have much better amenities in much better areas for the same price. Just do that.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
backpackers only
We arrived late at night, and the hotel charged more than the agreed hotels.com rate (for the exact headcount we rerserved for), and we had to swallow it. The room has no air-con and the toilet has tropical style vents, we were bombarded by mexico pop/rap from 2300H-0400H (to be fair, this may not be a daily occurrence). It's a vibrant neighborhood for adventurous travelers, nice cheap eats nearby.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel
Terrible. Rooms were filthy and washrooms disgusting. There was hair all over the bed and the toitlets were stained and below hygiene standards.

6/10 Okay

Kai

Liked: Staff & service
Ok for day or two
Just ok, but suitable for a day. Quiet but close to big has hopping Mall, 15 min walk to ADO Bus Terminal , map on website No Good. Need to call to get proper directions, so don't miss it. I forgot exact landmarks and directions so can't tell you.

10/10 Excellent

Aylin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar cómodo y económico
Stayed 1 night in Jan 2023

2/10 Terrible

Annemette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Jose Luis

Cumple su objetivo
Es un buen hotel si lo que necesitas es ir al aeropuerto al día siguiente y solo requieres donde quedarte y descansar .
Stayed 1 night in Jan 2022

8/10 Good

Ceiry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento es fuera del hotel
Stayed 2 nights in Dec 2021

6/10 Okay

Takamitsu

Business traveller
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

jonatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO VAYAS, NADA RECOMENDABLE
PÉSIMO, MUY MAL EL LUGAR Y TIENE INSECTOS EN LAS CAMAS (CHINCHES),
Stayed 3 nights in Jan 2019

8/10 Good

Diana, cancun

Liked: Cleanliness, staff & service, property conditions & facilities
Céntrico
Agradable céntrico y todo cerca Buena ubicación a mitad de la noche dejó de enfriar el aire
Stayed 1 night in Sep 2018

8/10 Good

PATRICK

hotel familial
Hôtel pas cher très bien placé dans le vieux cancun. A2 pas des bus pour les plages ; de la gare routière et de la navette en bateau pour isla mujeres.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from HMT on 11 Dec 2018
Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018
Response from HMT on 23 May 2018
Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.

2/10 Terrible

Nancy Denisse

Disliked: Cleanliness, property conditions & facilities, room comfort
Yo he reservado muchas veces con Uds y esta vez mejor no tener en su página este tipo de hoteles porque uno confía en ustedes y pues sale la sorpresa q no es lo q se esperaba, Las camas tenían garrapatas
Response from HMT on 7 Apr 2018
Le enviamos una disculpa y agradecemos el comentario para un cambio en el servicio, lamentablemente esa queja sera muy tomada en cuenta, nos asombro el reporte pero ya se tomaron medidas de higiene para cuidar esos detalles.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
HORRIBLE
La peor experiencia en un hotel, olor raro en la habitación, las camas incomodas y como plus para ser lo mas horrible, la cama tenia chinches, de verdad nada recomendable.
Stayed 3 nights in Mar 2018
Response from HMT on 7 Apr 2018
Como Hotel, ya hemos tomado el tema como prioridad para cuidar sus comentarios y mejorar nuestro servicio.

6/10 Okay

lalo, cancun

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El hotel esta céntrico, pero...
Los colchones están muy viejos e incómodos, en las noches los huéspedes o el personal azota puertas yo salí a reclamar a recepción, tienen u a tele vieja son cable solo canal local, solo hay una conexión en todo el cuarto y esa la ocupa la TV, lo que te muestran en las fotos nada que ver cuanto do llegas.
Stayed 1 night in Mar 2018
Response from HMT on 25 Mar 2018
Agradecemos su comentario, estaremos mejorando para ofrecer un mejor servicio

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
das Hotel liegt nicht unbedingt in Strandnähe,aber es fahren sehr viele Busse. Das Hotel ist nicht etwas älter.Die Bedinung am Eingangsschalter war sehr freundlich. Allerdings roch es sehr unangenehm
Stayed 1 night in Mar 2018
Response from HMT on 22 Mar 2018
Gracias por su comentario, estaremos mejorando sus puntos de opinion.

8/10 Good

Carina

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2018

10/10 Excellent

jose juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Muy cerca de las rutas importantes
Te queda muy cerca tomar la Ruta 1 para ir a la zona hotelera y así mismo para ir al ADO, si sales de noche preferible ir acompañado.
Stayed 2 nights in Dec 2017
Response from HMT on 12 Jan 2018
Gracias por sus comentarios nos mantenemos en constante cambio.

6/10 Okay

Maria

Bueno
Bueno
Stayed 1 night in Dec 2017
Response from HMT on 9 Jan 2018
GRACIAS

4/10 Poor

atencion a chinches en colchones

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zona de tolerancia
Chicches en lso colchoens
Stayed 2 nights in Jul 2017
Buenas tardes estimado huesped, Ofrecemos una disculpa y le informamos que nos encontramos en mejora de servicio, agradecemos su opinión para cada cambio subsecuente.

6/10 Okay

Ramon Gabriel

Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Accesible
Permitían fumar en los pasillos lo cual es incomodo (si no fumas) ya que todo el olor se mete a la habitacion

2/10 Terrible

이지현, 대한민국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여긴 호텔이 아니었어요....
후기처럼 엄청 시끄러운 에어컨에, 방이 엄청 습하고 호스텔보다 더 안락하지 못한 숙소였어요.

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Staff & service
Response from General Manager on 14 Jan 2017
Estimado huesped, agradecemos su comentarios, somos un hotel que se encuentra en proceso de mejora. Sabemos que su comentarios nos sera de gran ayuda.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horribke, nada que ver con lo anunciado.
Response from General Manager on 14 Jan 2017
Estimado huesped, Agradecemos su opinion, estamos en proceso de mejora y seria muy bueno saber que fue lo que màs le desagrado para trabajar en ese tema en especifico.

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones sucias.
Habitación sucia, las sábanas estaban manchadas y las almohadas eran muy incómodas. El ventilador apenas funcionaba así que la habitación era muy calurosa.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT GO THERE!
You might think... hey this is a cheap place to stay at in the first nights of my arrival in Cancun, but please think twice. Rooms were dirty, sheets covered with blood stains and so on and VERY uncomfortable. What is more.. the area the hotel is in is very spooky and unsafe!

10/10 Excellent

Jose Luis, Villa hermosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente ubicación , una estancia cómoda y placentera lo recomiendo ampliamente

10/10 Excellent

Jacob, Aalborg, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazin hotel in the middle of Cancun down town
This little amazing hotel is located in the middle og Cancun down town. 20 minutes in bus for 10 pesos and then you are in the middle of the party/hotel zone with beautiful beaches and everything. A lot of good and cheap placeses to eat close to the hotel. The people who works in the hotel is super nice and friendly! They will help you with everything. Free wifi in the loby, it works fine. I will give this hotel 5 out of 5 stars - we had a perfect stay there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheep, but only suitable for one night.

6/10 Okay

Verified traveller

Es un hotel economico, nada especial
Es un hotel economico, nada especial en cuanto a habitaciones o atencion del personal. Simplemente sirve para lo que es, dormir/descansar despues de un largo dia fuera.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
הוסטל כמו טיול שנתי . לא היו מים חמים לא היה אסלה . לא ממליצה

6/10 Okay

sandrine, Lyon

Liked: Cleanliness
Disliked: Room comfort
Parfait pour une arrivée tardive à l'aéroport
Bruyant et moyennement confortable mais pour le prix rien à redire. 22€ la chambre quadruple avec cooler en plein centre de cancun. Réception ouverte à 2h du matin quand nous avons débarqué de l'aéroport... C'est parfaitement ce qu'il nous fallait même si pour un séjour un peu prolongé le bruit, le quartier et la vétusté m'auraient moins emballée je pense

2/10 Terrible

Pablo, Madrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo peor
Hotel infame. Difícil de encontrar (el mapa de hotels.com tampoco ayuda), sucio, sin wifi. Mejor dormir en el coche.

4/10 Poor

Sylvia, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Si on ne peut pas faire autrement... Pour une nuit
Pas cher propre, mais tout est vieux, cassé. On en a pour notre argent. Mais pour dépannagedépannage, une ou deux nuits max. Très bruyant.machines et hôtes qui parlent forts... Des bébés qui pleurent. Wifi uniquement dans le couloir d'entrée. Personnel correct sans plus. Proche de marchés et de restaurants locaux, unique côté positif.

6/10 Okay

Verified traveller

Liked: Staff & service
No tiene playa. Economico y buena atencion
Solo llegamos a dormir. Y nos ibamos a isla mujeres todo el dia o a ert n wild o a xcaret.

6/10 Okay

lizeth

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Jose Guadalupe, Villahermosa, Tab.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo para visitar en familia
Muy,bien, el único problema, no reciben, Tarjetas de Crédito, muy bien ubicado, faltan aires acondicionados más modernos

6/10 Okay

Verified traveller

EL HOTEL ESTA MUY CENTRICO Y MUY BIEN UBICADO,LAS HABITACIONES SON SENCILLAS PERO UN POCO INCOMODAS, SOLO HAY UN CONECTOR..... CREO QUE PODRIA MEJORAR SUS INMEDIACIONES..

4/10 Poor

Fernando, Leon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cero recomendable
La verdad muy mal hotel nunca regresaría , no tiene aire acondicionado, la zona esta horrible , no tenía enchufes para conectar el teléfono
Response from General Manager on 14 Jan 2017
Buenos dias apreciable huesped, Agradecemos sus comentarios y estaremos mejorando, somos nuevos en trabajar este servicio y temporada a temporada estamos integrando mejoras al servicio.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不错，市中心。但是店家地图位置标错了，让我们在异国他乡找了一个多小时。环境很一般
Response from General Manager on 14 Jan 2017
Buenos dias apreciable huesped, Agradecemos sus comentarios y estaremos mejorando.