Cancuén

Clean room, nice staff, great location and decent breakfast - mostly pastries and cereal. They also have made to order breakfast sandwiches and toast. But my first day they took away the sign early for the made to order breakfast so I didn’t know that was available. The room was okay but kind of small and the bathroom was very small. The heated floors are not available for all rooms. My room didn’t seem like the one I booked through Expedia and the price definitely didn’t match the room. Also the thermostat was tough to set at a good temp it was either freezing or too hot and it took forever for the room to heat. It was cold every night, one night it was freezing and the room wouldn’t heat. But the room was clean and the bed was comfortable. Never used the gym or sauna. Bar was closed during my stay. Super close to Time Square and good restaurants nearby. I would stay again if the rate was good.

Great hotel, our room was warm and clean. The staff were very helpful and friendly. It was quite busy considering it was January but they were very organised. The breakfast selection was wonderful. Would recommend this hotel.

Immaculate room. Comfortable. Great location.