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Very clean and friendly staff. Hotel entrance can be bit tricky depending which direction you come from.
Kim
Stayed 1 night in May 2024
10/10 Excellent
James
21 Apr 2024
Quiet, clean, safe. Will stay here again! Great front desk service.
James
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Dear James, Thank you for kind words. We hope to see you again soon.
8/10 Good
Kristin
Business traveller
12 Apr 2024
Liked: Cleanliness, staff & service, amenities
The staff are friendly and cleaning service does great. The problem: the walls are so thin I could hear conversations, TV and snoring!
Kristin
Stayed 3 nights in Apr 2024
Response from Management on 25 Apr 2024
Dear Kristin, Thank you for sharing your stay. Thank you for your kind words concerning the staff. I will be sharing with our staff. We hope to see you again soon.
The room was very nice and i got a good nap for about an hour until the guests upstairs started were very noisy.
Monica
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Dear Valued Guest, I am sorry that you experienced noise from the guest above you. The next time you stay with us we will make sure that we put you on the top floor. Look forward to seeing you in the future.
Dear Sharon, Thank you for taking the time to share your stay with us. We are happy to hear that you enjoyed your stay with us. We hope to see you in the future.
For the situation at hand, we had a death in the family, this hotel was a very good choice at the time. My husbakd and I didn't have a lot of time to search for a hotel but this one stood out with the ratings and that's what we went for.
Laura
Stayed 3 nights in Dec 2023
Response from Management on 11 Feb 2024
Dear Laura, Thank you for taking the time to share your stay. I am sorry that you were hear for a funeral. We are glad that we were to accommodate you. We hope that if you are ever in the area again that we have the opportunity to serve you.
We have stayed here before and the staff is amazing, friendly and helpful and they have always accommodated our room request since we are always in multi let trips
This time they were as usual great. The room however was not good this time as we found cockroaches in the bathroom. The front desk said ick and gave us a can of raid and said to spray. We have never used raid and did not anticipate the smell. Later we saw that the internet said to leave for 15-30 minutes and then to ventilate (the windows don’t open) so I was nauseous and had a headache all night. The front desk said to email the manager which we did but she never replied. I was assuming that the roaches were a fluke as the hotel has 8/10 rating. But the headache and nausea I could do without. A reply from the manager would have been nice .
lisa
Stayed 2 nights in Dec 2023
10/10 Excellent
Diamond
Travelled with family, Travelled with family and small children, Travelled with partner
Fact that you can check in early if they have rooms available asking if we needed anything breakfast with my family was good i didn’t really like the wifi bad service but overall I would stay here again
Diamond
Stayed 1 night in Dec 2023
Response from Management on 11 Feb 2024
Thank you for sharing your stay. We hope to see you again in the future.
Room 306 is not handicap accessible as it claims - the bathroom is too small for wheelchair users and the plastic grab bar is not suitable for bearing the weight of a human. There were unidentifiable liquids on the bathroom floor and stray hairs all over. Clearly was not cleaned.
Chad
Stayed 1 night in Dec 2023
Response from Management on 20 Dec 2023
Thank you for taking the time to share your stay. The room that you were in is set up for someone that is hearing impaired or blind. That is what the button on the outside of the door is for. It is not one of out wheel chair accessible rooms. I am sorry that your bathroom was cleaned properly and will address this issue with the housekeeping staff.
When I checked in I wasn't given the password to the internet. This should be a required check-in step.
Melvin
Stayed 2 nights in Nov 2023
10/10 Excellent
Kristin
13 Nov 2023
Kristin
Stayed 1 night in Nov 2023
2/10 Terrible
Christopher
11 Nov 2023
Liked: Staff & service
Limited parking, lots of weed smokers. For the price i would have expected better
Christopher
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Dear Christopher, Thank you for sharing your stay. We are a smoke free hotel . When we have guests that don't abide by the policy we do our best to try to find out who they are so that we can address the issues. I am sorry that you had to experience this.
6/10 Okay
David
Travelled with group
6 Nov 2023
Liked: Cleanliness, staff & service, room comfort
It was fine, did the trick, staff was nice. Nothing special. Took a long time for the water to heat up.
David
Stayed 1 night in Nov 2023
Response from Management on 11 Nov 2023
Dear David, Thank you for sharing your stay. I am sorry that you experienced issues with the hot water.
Front desk was VERY accommodating and it was greatly appreciated. Good sheets and pillows and towels and curved shower rod. Two Desk chairs would be appreciated if it was a wonderful stay
lisa
Stayed 1 night in Oct 2023
Response from Management on 6 Nov 2023
Dear Lisa, Thank you for your kind words concerning the staff. We happy that you had a great stay and we look forward to seeing you again in the future.
Dear Tracy, Thank you for taking the time to share your stay. Thank you for the kind words concerning the staff. We hope to see you again in the future.
10/10 Excellent
Harvey
20 Oct 2023
Harvey
Stayed 1 night in Oct 2023
Response from Management on 11 Nov 2023
Thank you for sharing your stay.
10/10 Excellent
Kelley
13 Oct 2023
Kelley
Stayed 1 night in Oct 2023
Response from Management on 6 Nov 2023
Thank you for your review
10/10 Excellent
Stephanie
10 Oct 2023
Stephanie
Stayed 3 nights in Oct 2023
Response from Management on 6 Nov 2023
Dear Stephanie, Thank you for taking the time to share your stay. We are happy to hear that you enjoyed your time with us. We hope to see you again in the future.
2/10 Terrible
Francisco
1 Oct 2023
Francisco
Stayed 1 night in Sep 2023
Response from Management on 6 Nov 2023
Dear FranciscoThank you for sharing your stay. I am sorry to hear that you did not enjoy your stay. We would love to hear what we could have done to make your stay more enjoyable.
Dear India, Thank you for sharing your stay. I am sorry that we did not meet your expectations. I would love to hear what we could have done to make your stay more enjoyable.
10/10 Excellent
Judith
Travelled with group
24 Sept 2023
Bathroom needed to be repaired. Fixtures and door hinges very rusted with wall paper rolling up off of walls above the shower insert.
Judith
Stayed 1 night in Sep 2023
Response from Management on 10 Oct 2023
Dear Judith, Thank you for sharing your stay. I appreciate your feedback and I have shared this information with the proper departments so that we can address the issues.
4/10 Poor
Evan
Business traveller
17 Sept 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
Evan
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Dear Valued Guest, Thank you for taking to share your stay. I am sorry that we did not meet your expectations. I would to hear more from you on what we could have done to make your stay more enjoyable.
10/10 Excellent
Deborah
16 Sept 2023
Liked: Cleanliness, staff & service
Deborah
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Dear Valued Guest, Thank you for sharing your stay. We are happy to hear that you had a great stay. We hope to see you again in the future.
8/10 Good
Damaris
14 Sept 2023
Damaris
Stayed 4 nights in Sep 2023
Response from Management on 17 Sept 2023
Thank you for taking the time to share your stay. We hope to see you again in the future.