"Staff was amazing our entire stay, as well as by accommodating switching our ADA accessible room from a king to two queens when we decided to have our grandkids stay over one night with us. There was one glass shelf in the kitchen area that I kept banging my forehead on due to the placement of the shelf above the counter area which resulted in bruising. I was glad to hear that the shelf would be removed in the upcoming 2027 renovations. There was no handheld in the accessible shower and the...
"It is an older property. The room itself, although clean, had unfinished drywall parches on the walls. The bathroom door had a fist punch hole in it. The carpet had a section of a repair patch. Spots on the ceiling. TV had a few stations. The room had a musty type smell.. Other than that it was close to shopping and restaurants."
"The stay was ok until I tried to leave. At checkout time I was told that I still owed $8.20 for parking. I almost lost it. As a Hilton honors I never payed for parking anywhere I have stayed. I would really like someone to explain why this happened at a Hilton Hotel."