On behalf of our entire staff at Country Inn & Suites by Radisson, Lexington Park (Patuxent River Naval Air Station), MD we apologize that you were only able to rate us 1/5. It would really be helpful if I had more specifics to go on as to why you rated your stay with us as you did. But regardless of that, please know that your response has been noted and it is appreciated. We really do take the time to listen to our guest, because it's helps us in knowing where we may need to improve, and also where we are truly exceeding our guests' expectations. Again, if there's anything more that you are able to share about your recent stay with us, I am available. Thank you for sharing with us.

On behalf of our entire team here at the Country Inn & Suites by Radisson, Lexington Park we apologize for the concerns you shared about your experience at our hotel. I have shared your concerns regarding the condition of the "bed, and the noise level" with our team, and I assure you we are working to correct the issues that we can.

Thank you for taking the time to submit a review of your recent stay with us.It is always our intention to deliver the best possible guest experience, but based on your rating of your stay, we missed the opportunity to do so. And for that, I sincerely apologize.Should you have any details you would like to share with us concerning your stay, please feel free to reach back out to us.

Please accept our sincere apology for the inconvenience caused to you by a power outage in the area.Our staff did the best they could to ensure the safety of our guest during this time, and we are looking into further training of our staff members should something like this occurs again.We appreciate the feedback and will use it to improve upon our operation.

Please accept our sincere apology that the room you were checked into was not what you expected it to be.I have shared your concerns with our team, and I can assure you that we are working diligently to ensure that what you experienced in not experienced by anyone else moving forward.We appreciate your feedback and will use it to make the necessary changes and improvements needed.

Timothy, please accept our sincere apology, because we do practice informing our guest of the possible noise disturbance that may occur occupying a room that close to our breakfast area. If we failed to do so, I do apologize for that misstep. Please know that we pride ourselves on delivering the best possible service to all our guests. Should your travels bring you our way again, it is my hope that you would allow us an opportunity to meet and or exceed your expectations.