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Lagoa Quente Hotel

3.5 star property
Families relax at the poolside bar with cocktails while children enjoy the waterslide, all surrounded by beautiful scenery and authentic Brazilian flavors.

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Lagoa Quente Hotel, nestled in Serra de Caldas state park, is ideal for families. Guests enjoy free access to the water park, Brazilian dishes at Central restaurant, pool views, or hot springs relaxation. The hotel offers on-site shopping and reliable WiFi for convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Lagoa Quente Hotel

  • Family-friendly hotel near Lagoa Thermas Club
  • Located close to Serra de Caldas state park, Lagoa Quente Hotel provides free water park access, a poolside bar and a corner/local shop. For some rest and relaxation, visit the hot springs or the sauna. The on-site Brazilian cuisine buffet restaurant, Central, offers breakfast, lunch, dinner, light fare and pool views. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
  • Other perks include:
    • 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Hot springs on-site, multilingual staff and a porter/bellboy
    • A gift shop, tour/ticket information and a TV in reception
  • Room features
  • All 252 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Balconies, mini fridges and microwaves

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 7:00 AM to 11:00 PM
Hot springs access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Frequently asked questions

Does Lagoa Quente Hotel have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 11:00 PM.

Is Lagoa Quente Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lagoa Quente Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Lagoa Quente Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Lagoa Quente Hotel?

Checkout is at noon.

Where is Lagoa Quente Hotel located?

This family-friendly Caldas Novas hotel is located near the airport, 0.1 mi (0.1 km) from Lagoa Thermas Club, and within 6 mi (10 km) of Acqua Park diRoma and Japanese Gardens. Serra de Caldas state park and Liberty Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 115 out of 253 reviews
Rating 8 - Good. 96 out of 253 reviews
Rating 6 - Okay. 28 out of 253 reviews
Rating 4 - Poor. 10 out of 253 reviews
Rating 2 - Terrible. 4 out of 253 reviews

Reviews

Verified

10/10 Excellent

Tatiele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei ❤️
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Mirian

Liked: Staff & service, amenities
Quarto, equipe, restaurante ótimo
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

WILLIAM CESAR

Liked: Cleanliness, staff & service, amenities
FANTÁSTICO, COM APENAS UMA RESSALVA, A PISCINA DE PEDRA DI PARQUE ESTAVA FRIA
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

raphael

Liked: Cleanliness, staff & service, amenities
A limpeza é impecável, roupas de cama e banho , os funcionários muito educados e cordiais, o restaurante maravilhoso, a comida muito bem feita muita variedade, cafe da manha maravilhoso, a limpeza das piscinas, tudo muito bom. Só tenho a agradecer
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Carolina De Melo

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Foi maravilhoso, tanto as acomodações quanto o clube ☺️👏
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cícera

Liked: Cleanliness, staff & service, amenities
Muito bom o hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Viviane

Liked: Cleanliness, property conditions & facilities, room comfort
Café da manhã perfeito piscina ok
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Lidiane

Liked: Cleanliness, staff & service, amenities
o acesso ilimitado ao clube que fica logo a frente somente atravessando a pista foi espetacular!!! A ótima equipe de camareiras e recepção super recomendo voltaremos assim que possivel...
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Cleber

Liked: Staff & service
Disliked: Room comfort
A piscina não estava com uma temperatura boa, estava fria
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

PRISCILLA

Liked: Cleanliness, staff & service, amenities
Maravilhosa estadia como sempre!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, amenities
Hotel lagoa quente é limpo e organizado top recomendo
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Acacio A

Liked: Cleanliness, staff & service, amenities
O quarto bem arrumado e equipe gentil
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities
Gente demais, café da manhã não era bom, o bar da piscina era mau, o parque aquático já não é tão bom como era antes.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rony César

Liked: Cleanliness, staff & service
A picinas
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Everaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

Hospedagem excelente segunda vez que venho ,tudo ótimo…
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities

Férias de julho

Estivemos no Hotel com grupo de amigos, foi muito bom, porém, a diretriz de silêncio a partir das 22:30h, porém, os funcionários limpam as piscinas tarde da noite, fazendo barulho e conversando, alguns hóspedes gritam, cantam, conversam de madrugada, atrapalhando o sono dos outros e nada é feito. Serviço de lanches na piscina muito demorado e o atendimento não é legal. Agora no Parque, em que tive direito de ir, parabenizamos o senhor que fica na catraca da praia, sempre sorridente, dizendo Boa Tarde com muito humor e respeito! Lugar muito bom. Voltaremos!!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Raycy Emanuele Dias

Liked: Cleanliness, staff & service, room comfort
Começando pelo hotel muito bom, recepção maravilhosa funcionários bem receptivos um lugar tranquilo, café da manhã muito bom adorei quero voltar com amigos da próxima vez.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

descanso

hotel muito bom! parques com muito lazer.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Chegamos no hotel as 14h05 para realizar o check-in atendente muito atenciososa nada a reclamar. Mais qnd chegamos fomos avisados que o quarto nao estava disponível e que teria que aguardar e nao tinha previsão de quanto tempo iria demorar. O hotel tem que tratar essa situação com mais seriedade pois saimos de longe para se divetir e ficar esperando quarto ser limpo pra apos fazer check-in e muita falta de respeito com os hóspedes pois quando realizamos a reserva fica escrito que o check-in e a partir das 14h. Entao chegamos no horário. Hotel e ótimo atendimento dos funcionários otimo todos atenciosos e educados ja e a 4 vez que hospedamos nele por ser um lugar tranquilo bonito. Piscinas todas limpas e simplesmente maravilhoso. Cafe da manha excelente muitas variedades e acesso livro ao parque aquático que fica em frente ao hotel. Muuuito bom!
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

André

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pontos de melhoria

Hotel começa com um atendimento ruim (falta de conhecimento do funcionario, passagem de informação errada e demorando), depois a estrutura do hotel é antiga, quarto com moveis antigos e ar consicionado muito barulhento. A limpeza do quarto nao estava boa, os endredons estava fedendo. A parte de entreterimento é ruim, televisão antiga. esses foram os principais pontos !
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A viagem foi muito boa ,o hotel muito bom e pessoal muito prestativo,vamos voltar com certeza
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência!

Minha estadia foi excelente. A limpeza estava impecável, tudo muito bem organizado. O café da manhã foi variado e saboroso, com opções para todos os gostos. A segurança também é um ponto positivo, me senti tranquilo durante toda a estadia. Recomendo e voltarei com certeza!
Stayed 2 nights in Mar 2025