Search Hotels Near Cal Neva Casino, Crystal Bay

"No humans in site if you need anything. Left something in my room after checkout. Impossible to get item due to no one on site. Had to text helpline which was difficult with delayed responses. Stay somewhere with a front desk that is manned by a human!"

"The staff was super friendly. Location was convenient for what we needed. "

"Good"

"Always a great experience. Come here frequently. Suite is spotless as always. Such an amazing cozy way to relax after a day on the slopes!"

"Owner and staff are very friendly and courteous!"

"Loved our experience at Hyatt Regency Lake Tahoe!"

"The room was clean, the staff was courteous and we were able to check in about 30 minutes early. The only issue was the TV remotes were extremely difficult to understand. The provided instructions were for a different remote that they are no longer using. It took us about 30 minutes to figure out how to get the TV running so that we could watch some Olympics coverage. And of course the staff leave at 4 PM so there is nobody on site to help you on the 24 hour line is not very helpful for things that you need for the room. Finally, although they provided soap and a hairdryer and toilet paper, they did not provide shampoo or conditioner as they had told me they would when I checked in. The kitchen was well stopped and had everything we needed. The provided coffee grounds were terrible, but the kitchen amenities were very good. I would say that the room did not look anything like the pictures. This is an older property with older cabinets and fixtures and showers. I would not say this is a luxury unit, but it is clean, very warm, safe, on the lake and very close to all the resorts. "