2/10 Terrible
Giles
Travelled with partner
16 Oct 2023
Disliked: Cleanliness, amenities, property conditions & facilities
We have had a terrible experience with our hotel booking to Nile Meridien Hotel on 1st to 10th October via Expedia. I did start to get concerned just before we travelled that I could not find a website or Facebook page for the hotel and had received no message via Expedia about our imminent arrival to the hotel. We had seen very mixed reviews and perhaps should have cancelled whilst we had the opportunity, however the hotel being on Expedia gave us the confidence that everything would be OK. On arrival in Cairo our UBER app did not know the hotel location but we knew the address “20 Aisha Taimoria” was next door the Four Seasons so we got a taxi. A security guard at the Four Seasons told us the hotel at “20 Aisha Taimoria” was closed and took us there. On arrival we were met by somebody at the hotel who checked our booking conformation and said that we had been transferred to an apartment building above the Galaxy cinema and that we should go to security at the Galaxy Cinema and take the lift to the 31st floor. Another taxi ride only to find that the Galaxy Cinema was derelict and although there were apartments above the Cinema the 31st floor was just four locked doors and the small corridor was in darkness. This left us stranded and homeless at 2:00am in the middle of Cairo, which could have been a very dangerous situation.
Don’t let this happen to you DO NOT BOOK the Nile Meridien Hotel, now called the Nile Meridien Garden City Hotel and if you have booked CANCEL and book
Giles
Stayed 9 nights in Oct 2023