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"Excellent staff from arriving through the front being greeted by the friendly door staff, professional front desk to staff in the restaurants and housekeeping. Breakfast in Culina was spot on with a buffet offering a great variety. The bars have a great range of drinks both alcoholic and non. The rooms are spacious clean, they get serviced twice a day, and are left immaculate by the housekeeping. Location is good with a museum at the back of the hotel. Also a 10 minute walk to downtown shops. I will recommend this hotel to all travellers to Cairo. I would stay there again "

"The place is very cozy, and the people are very lovely and friendly."

"Great stay close to airport with 24 hour free shuttle. Quiet comfortable rooms. Hotel has several restaurants for a choice of cuisines. Buffet had a wide spread of dishes, the best being salads, apps, and desserts and was open 24 hours to accommodate odd hours of entry and departure of flights."

"GORGEOUS"

"Very nice breakfast!!!"

"The Ravi breakfast lounge was magnificent with wonderful service. The Sheraton Club lounge on the 26th floor of the South Tower was a treat and an essential retreat each day from our trips out into Cairo. The food was excellent, the service discrete and attentive and the views over Cairo to the pyramids to the east and south were memorable. Thank you everyone at the Sheraton"

"The location is great, the bed is exceptionally comfortable and the sheets were amazing. However, even though we were in a non smoking room/floor, our room smelt smoky. We suspected there were people smoking on the floor and it also was coming in through the vent. The hotel seems to prioritize the comfort of smokers, you can tell that in the lobby where part of it is smoking …. So that means it’s all smoking. We went to other floors to check them out to see and we felt that no floors were truly non smoking so we didn’t ask to be moved. I cannot believe in this day and age any chain would allow indoor smoking. Everything is extremely expensive, example, a cup of tea is $6.00 and a glass of sparking wine is about $20.00. Definitely not worth it and no ambiance in the lobby."

"The staff is the best"

"Clean room Great staff Checking in and out was simple - and efficient. Breakfast was nice. Best seats were those overlooking the River Nile. On some days- you could watch and listen to someone playing the piano in the lobby. Absolutely fantastic ! I am still trying to figure out why they give luggage tags at checkout even when you do not let the staff take it off you. If it had the number of bags written on the tag- then fine. Guess they have their reasons for doing so. All in all - a lovely relaxed stay . "