Search Hotels Near Butcharts Access Poma, Ballater

"The bathroom was clean, and the bed sheets were clean, with a lovely smell even in the morning. Heating was on all night, so it wasn't cold in the morning, and after skiing at Glenshee, that warmth was lovely. The fireplace downstairs was so good, and we had a nice chat and watched TV. Great breakfast, and we also had dinner. I got lovely lasagna. The breakfast room looks lovely with a lot of paintings. Books are around, and a lot of small details. It is a new ownership, so they are really working hard to improve the place, and overall, we were so happy there. We would strongly recommend the place and hope to come back again."

"Location and provision of Garden Room 723 was excellent with private parking , fenced garden and direct access to garden and a patio with a seat/table (nt season to sit out) Well equipped room with a full, well equipped kitchen, spacious, beyond our expectation's. Food in Bar was excellent quality and value, food and overall experience in restaurant was 8/10, due staff experience, order mistakes. Location great for dog walks in grounds and locally, short walk or drive to town centre, which was thriving and busking, unlike many town centres these days. Comparing to Crieff hydro,similar quality resort but we now prefer the APH!"

"Friendly staff. Sufficient parking. Great location. "

"Perfect location. Very friendly staff. Able to check in an hour early, upgraded room. Room spotless, comfy beds, windows that open, linens and towels whiter than white. A very good stay."

"Had a fantastic 2 night stay for our 50th Wedding Anniversary. Our lodge was lovely, a bit tired but spotlessly clean with stunning views overlooking the Loch. The staff were all very friendly and nothing was too much trouble for them. On arrival we were greeted by Arthur the Concierge, he was so lovely, helpful & extremely knowledgeable about the Castle and surrounding areas. His colleague Mike was also lovely & very helpful. The reception staff were equally lovely and we were welcomed with a very nice wee dram of whiskey which went down well. The food in the restaurant was delicious, we didn’t have one complaint. We used the Spa facilities and the staff there were also first class just a shame the cleanliness in the showers and spa bath weren’t. "

"Excellent, friendly professional staff, room spotless couldn’t ask for any more."

"Lovely hotel. The rooms were comfortable, the staff were excellent and the bar area was a great place to unwind in after a long day. The breakfast was superb. Highly recommended. "

"Clean comfortable room. Great pool and sauna. Great breakfast. "

"Great attentive staff ,room was lovely Food is excellent"