Search Hotels by Surya Hotels Ltd in Bury St Edmunds from ₹7,364

"Parking is terrible if you stay for more than 1 day, its only possible to pay for 1 day at a time via the ringgo app and its a £60 fine if you forget. Staff just shrug and say its out of their hands. Very poor service, the hotel should provide a better service when no other parking options are available as the site is remote."

"Ethan was very friendly and helpful even though he was working alone and had been let down by housekeeping staff not turning up to work. The same can’t be said for the young lady working the bar that evening, who was less than friendly and welcoming. Breakfast was very good quality and cooked and served speedily. Have visited the pub many times over the years and pleasantly surprised how much more comfortable it is now. Over all a great stay "

"Room was super clean spacious and well set out, this is my choice of hotel in Ipswich as it’s lovely. Staff are wonderful do really go above and beyond. Brekkie is a basic buffet with vegan sausages to order. Bar area is where you check in quick and simple and nice you can get a drink no matter what time of day"

"We stayed here over a very busy May Day Bank Holiday. While we found hotel parking a bit pricey, we opted to park in the Premier Inn up the road, which was a convenient walk or a quick e-bike/scooter ride away. The apartment was well-equipped with everything we needed in the kitchen, and the property was generally clean, though the bathroom did have some minor mould and water staining. While the check-in staff were a bit distant (neglecting to mention the local bus service), the real issue was the climate control. The air conditioning was broken, leaving the room uncomfortably hot, and a noisy fan that couldn't be turned off resulted in three nights of poor sleep. When we raised this, we were only offered a portable fan. We might consider staying again, but we’d definitely explore other options first."

"Greay"

"The hotel was welcoming. The staff were friendly and helpful. Breakfast was high quality. Having on site parking was good (but expensive at £28 per night).The bed was comfortable. The only negatives were that the wardrobe hanging space was too small (it was awkward to hang clothes 'sideways on`; you could not hang a long dress in it) and there was insufficient drawer storage space."

"Comfortable stay, and great breakfast "

"Good location, characteristic hotel and restaurant."

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."