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"Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient. "

"Staff are helpful"

"Good location, great staff and helpful too. Though within our price range it was a lot more 'luxury' than we are usually comfortable with. Lots and lots of food choices from streetfood to restaurants. The concierge was very helpful with information on hiking Penang Hill Heritage Trail and using the Penang Hill Funicular Train retuning. Very nice hotel."

"The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom."

"Room was clean and tidy. Comfortable for small family. New technology implemented in the room."

"The staff was very accommodating. "

"Excellent location. Second time I am here and I remain impressed."

"Brilliant "

"Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations.""