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Reviews of Upground Residence Apartments

3 out of 5
Upground Residence Apartments
Str. Fabrica de Glucoza 9B, Bucharest

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 12 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 4 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The apartment looked very nice the location was nice, i would stay there again
Stayed 3 nights in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place I will probably be booking again
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Micle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Brian

Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing apartment
Disappointing AC only in the living room and couldn't even make that part cold Mattress on 2nd double room was terrible, metal coil Mattress that you can feel every coil Apartment for 6 people but only 4 can eat the same time - dining table is 1x1m Very basic equipment Tiny TV No place to hang your towel, put your tooth brush or toilet paper in the small shower (???)
Stayed 2 nights in Aug 2022

10/10 Excellent

claudia

Stayed 1 night in Jul 2022

6/10 Okay

Marko M

Stayed 1 night in Jul 2022

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big apartment. Clean. Many shops and restaurants on the first floor.
Stayed 3 nights in May 2022

2/10 Terrible

Hojoon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
False Advertising, broken furniture,bad management
I have three major issues with this stay: 1) False Advertising--they state on hotels.com that there is a pool and gym as part of the stay but the gym and pool are a SEPARATE business and outside of the building. I even scoured the website under fees and fine print to see if there was a charge for them and none were stated. I even read the reviews for information and there wasn't any. I have no problems paying for additional amenities IF IT WERE STATED as so, instead of giving the false impression that all this was included. 2) Disorganized-- They emailed me before my check in and I told them I would check in around 3 pm. They replied with a form email with a number I should call 30 minutes before arriving at the accommodation. From the airport I called several times over the course of 30 minutes only to be told I need to call another number before that employee only works after 6pm. When I emailed them of my complaint about the false advertising of the pool there was no response. They would prefer to not deal with the issue and let it disappear on it's own. 3) Broken items-- The heating wasn't working in the bedroom and thus was cold at night during sleep. The power outlet the kettle in the kitchen uses shorts out the electricity in the whole apartment. We called them and they came to fix it only to verify that it's a known issue in that apartment yet they have done nothing about it. The bed was warped and sunken, made for a horrible sleep.
Stayed 2 nights in Nov 2021

8/10 Good

ANISOARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous space!
slippers, kitchen paper towels, shower gel or shampoo were welcome.
Stayed 1 night in Sep 2021

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We had a one night stand, which we booked as last minute choose for the specific date and zone. See the ups and downs bellow: Good: + contactless check in and check out. + very spacious + pretty well equipped (full size frige, washing machine) Bad: - very bad smelling bathroom (probably the drain is not sealed) - very dark place (small windows & low intensity lights) - the bed mattress has a concave shape making you roll to the center - dirty carpets with spots and dirty floor around corners.
Stayed 1 night in Aug 2021

10/10 Excellent

Florin

Stayed 1 night in Jun 2021

10/10 Excellent

Cristian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, great location and amenities, staff very helpful.
Stayed 6 nights in Dec 2020

8/10 Good

Micle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place lovely views
Lovely location in the business park area - so have to travel to the town by taxi which is around £3 and 15 minutes away Metro station close also
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - furnished to a good standards - 2 excellent bathrooms - large rooms - 2 balconies
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The apartment (Apartament 1 Bedroom B10) was very modern but had a really bad 3 nights as the bed was really uncomfortable. Good bits - very well placed for the business area, tube station, cafe's etc. - very modern apartment, really well equipped (washing machine, kettle, microwave, etc.) - good wi-fi Bad bits - not easy to find at first - bed was super uncomfortable - lots of smoking going on right outside the block of flats, the area has quite a buzz due to all the surrounding offices and everyone smokes outside so if you're having a stroll around you'll end up breathing in lots of smoke from people's cigs
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very big, clean and the view was amazing.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good, but disorganized check in since we came in at 10pm.
Stayed 1 night in May 2019

10/10 Excellent

LifePilot, na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and very spacious accommodation, was really convenient to airport as well
Stayed 1 night in May 2019

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apart-hotel!
Great apartment, friendly staff, not the best location, if you drive, it's easier to walk to public transit...
Stayed 2 nights in Nov 2018

10/10 Excellent

klara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
It was Comfortable and cozy. The rooms were spacious and clean. The service was wonderful. Thank you!!!😊☺🤗
Stayed 2 nights in Jul 2018

10/10 Excellent

waqi

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Erno

Stayed 1 night in Oct 2022

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Wing yin

Stayed 1 night in Sep 2022

10/10 Excellent

ivelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

MUSTAFA

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Good but must be improved
The apartment is nice and cozy but definitely needs some update and toiletteries
Stayed 1 night in Jan 2022

8/10 Good

Abdelwahad

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Sangyong

Stayed 27 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
ありがとうございました。
基本的に 快適に生活することができました。 一度、ボイラーerrorが発生し、お湯が出なくなりましたが、質問すると すぐに対処してくれてよかったです。 初めてのRomaniaでしたが、楽しく生活することができました。ありがとうございます。
Stayed 27 nights in Jan 2020

10/10 Excellent

Ainhoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay in Upground
Superb flat with a great view over the city, ultra convenient with the Metro about 400 meters away. Supermarket in the complex, lots of lunch options for coffee and sandwiches. Gym and swimming less than 100 meters. Great value and super comfortable. Service and assistance for flat was first class. Definitely recommendable! Well done Team Upground.
Stayed 3 nights in Apr 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
הציון שלי מאוד גבוה
דירה חדשה נקי מאוד ומסודר. כל החבילה ביחס למחיר מדהימה
Stayed 1 night in Jul 2018

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit super mais ...
Séjour très agréable mais quelque points sont à voir quand vous y aller: - Pas d'essuie de vaisselle - Pas assez d'essuies pour se laver (2 petits et 2 grands) pour un couple pour 4 nuits c'est un peu peu Tout est fermé durant le week-end et jour férilé sauf Mega Image (Pas de bar, pas de café, pas de subway ouvert ...) Sinon tout s'est super bien passé, endroit calme, et facile d'emploi
Stayed 5 nights in May 2018

8/10 Good

צרלי

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017