Skip to main content

Hotel Chicamocha

Property class: 4

Choose dates to view prices

Hotel Chicamocha, near San Pio Park, offers a family-friendly retreat with international dishes at three restaurants, spa treatments like massages and manicures, and in-room WiFi. The outdoor pool complex is enjoyed by all, and visitors consistently praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is ₹8,266
₹8,266 total
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Executive

Minibar, in-room safe, desk, laptop workspace

Double Room Executive

  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Executive

Minibar, in-room safe, desk, laptop workspace

Twin Room Executive

  • 279 sq ft
  • Sleeps 2

View all photos for Triple Room Executive

Minibar, in-room safe, desk, laptop workspace

Triple Room Executive

  • 279 sq ft
  • Sleeps 3

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Standard Single Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Double Beds

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, desk, laptop workspace

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

  • 279 sq ft
  • Sleeps 2

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 484 sq ft
  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Megamall Shopping Center and Canaveral Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque del Agua and San Pio Park. Travelling with kids? Make time for Panachi, or enjoy an event or a match at Alfonso Lopez Stadium. Visit our Bucaramanga travel guide
Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002

What's nearby

  • Parque Mejoras Públicas
    2 min walk - 0.2 km
  • San Pio Park
    10 min walk - 0.8 km
  • Canaveral Mall
    11 min walk - 1.0 km
  • Cabecera Shopping Mall
    16 min walk - 1.4 km
  • Universidad Industrial de Santander
    4 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    50 min drive

Restaurants

  • American Burger
    2 min walk
  • Super Concha
    3 min walk
  • El Viejo Chiflas
    2 min walk
  • Santalocura Rock Bar
    1 min walk
  • Taqueria Tres Tacos
    4 min walk

About this property

Hotel Chicamocha

Upscale family-friendly hotel near Canaveral Mall
Located close to Megamall Shopping Center and San Pio Park, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes and a playground. Treat yourself to a massage, a facial or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with pool umbrellas
  • A round-trip airport shuttle (surcharge), a billiards/pool table and a 24-hour front desk
  • Meeting rooms, a computer station and luggage storage
  • A lift, a banquet hall and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 160 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 50-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

Indoor spa tub
Hotel Dann Carlton Bucaramanga
Sotomayor
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.2 out of 10, Wonderful, 1,001 reviews
The price is ₹8,981
₹8,981 total
18 Apr - 19 Apr
Hotel Dann Carlton Bucaramanga
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (COP 70,000 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:30 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Candelazo
  • El Ancla
  • Hueco Karaoke Bar
  • Piscina
  • Zaborarte

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Lift (81 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (203 centimetre wide)
  • Wheelchairs on site

More

  • 10 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 80000, per pet, per day, plus a deposit of COP 150000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 9.00 per night
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: COP 70000 per day (rates may vary)
  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 80000 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga

Frequently asked questions

Does Hotel Chicamocha have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hotel Chicamocha?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Chicamocha on 14 Apr 2026 start from ₹8,266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chicamocha pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of COP 150000 per stay and a fee of COP 80000 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chicamocha?

Limited spots are available.

What time is check-in at Hotel Chicamocha?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Chicamocha?

Checkout is at 1 PM.

Does Hotel Chicamocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of COP 45000 per vehicle applies.

Where is Hotel Chicamocha located?

This family-friendly Bucaramanga hotel is located in a shopping district, within a 15-minute walk of Megamall Shopping Center, Parque del Agua and San Pio Park. Canaveral Mall and Alfonso Lopez Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Chicamocha Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 170 out of 348 reviews
Rating 8 - Good. 110 out of 348 reviews
Rating 6 - Okay. 36 out of 348 reviews
Rating 4 - Poor. 18 out of 348 reviews
Rating 2 - Terrible. 14 out of 348 reviews

Reviews

Verified

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a good size pool, closed to the gym there is a pool table and a pin pon table. i did not have time to try a massage.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend at excellent hotel

Family friendly hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Narendra

Liked: Amenities
Very friendly reception staff.very good locstion
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great full breakfast. Convenient location. Active night life area.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is such a great hotel with excellent staff.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet friendly option. Amazing Breakfast included.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Richard Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and transportation
Stayed 10 nights in Feb 2024
Verified

8/10 Good

Marvin

Liked: Amenities
Great Service!!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and service. Food was excellent and always a seat open at the restaurant. Only concern is the neighborhood surrounding is less family friendly and more of a club and bar scene, but the hotel itself is the best option in Bucaramanga for travelers with pets
Stayed 15 nights in Jul 2024
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with an excellent spa and restaurant. The beds were hard, but some people prefer them hard. The location is very convenient and the pricing is excellent. Loved the restaurant. Breakfast is pretty much the same every day, but hey, it's included. No complaints.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Teres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

yuris meliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel staff with excellent service. Rooms are more of a European style, basic. If one thing needs updating it would be the matresses. The mattresses in our room, were a bit hard and you could feel the springs. Restaurant menu was great and quality of food generous. Will stay again
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Anirban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Sandra

Disliked: Amenities
I stayed at the Chicamocha Hotel in Colombia, and they use a taxi transportation system for tourists. We used this service, and the charges were extremely excessive and exploitative.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay with friends.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
This place is great!!
Stayed 4 nights in Aug 2024
Verified

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was cold
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

John

Liked: Cleanliness
Place could use some freshening up but was overall nice
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and food isn’t that bad.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thematic of the bedrooms, especially the cleanliness and home feeling that you can feel when you are in the hotel.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Enjoyed the restaurant, pool, and sauna. Would stay again. Great value.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Place is OK. But quite a few issues too. First off, very poor wifi. Virtually non functioning. Secondly, no hot water the last day. Third, first hotel ever in colombia thar bans food delivery and recommends their own restaurant instead. Whcoh,btw, wasnt good.
Stayed 1 night in Nov 2025