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Reviews of Saint Gery Boutique Hotel

3 out of 5
Saint Gery Boutique Hotel
Place Saint-Géry 29-32, Brussels

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 548 reviews" "
Rating 8 - Good. 213 out of 548 reviews" "
Rating 6 - Okay. 50 out of 548 reviews" "
Rating 4 - Poor. 13 out of 548 reviews" "
Rating 2 - Terrible. 5 out of 548 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery, Lancaster

Liked: Cleanliness, staff & service
Strange carpet and wall paper. Rooms were small.
Stayed 3 nights in May 2024

4/10 Poor

Kirk, LANCASTER

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the staff were friendly and property was clean. Breakfast was good. The main issue was that our room was so small it was almost unusable. The shower was glass walled and open to the bed area, along with the sink. Bed was king size and comfortable. It was only accessible from one side side so one had to climb over the other to get to the bath.
Stayed 3 nights in May 2024

10/10 Excellent

Robert, Apple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Staff really nice
Stayed 1 night in May 2024

10/10 Excellent

Nabanita

Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with group
Liked: Property conditions & facilities
This is a very pleasant and quirky property. Rooms are excellent and very comfortable. I had a room at the rear of the property away from the street so it was very quiet.
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfectly located for a weeknd break. Food in the restaurant was lovely and the staff were all great. Rooms were comfortable. The bathrooms being open to the room would be our only negative while staying as a friendship group. The good points outweigh the small negative
Stayed 1 night in May 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is located above a restaurant. The restaurant is very pleasant. The hotel itself is a little quirky… Showered didn’t work quite correctly. But it is very clean and pretty modern and the staff are very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Hoiling

Stayed 1 night in Apr 2024

6/10 Okay

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not sleep due to hotel being directly above multiple bars that open til 3 am but customers didn’t leave until 4-5 am. Location is great but noise is unbearable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent , staff was very nice the only problem was the bathroom (shower ) , it’s was very small and with not privacy .
Stayed 4 nights in Mar 2024

8/10 Good

Mitch

Awesome room, but be prepared for the late night partying that continues until 0300. If you want quiet, don’t Book the balcony rooms right over the cafe!
Stayed 1 night in Mar 2024

10/10 Excellent

Jin, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room #306 was tiny but it was really well designed with plenty of suface areas and outlets. The place is walkable to anywhere, only 5 min walk to the metro station and so many cafes and bars for watering needs. Staff was excellent and personable. Fyi, Uber could drop me off at night, but could not pick up from the hotel during the day - you may have to walk a block. The breakfast was 18Euro but I didn't have it and instead went to another restaurants. That ended up 22 Euro. There are bakeries if that's your thing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely located near many of the highlighted places to visit we enjoyed the location. The staff at the hotel and the restaurant right next door were very pleasant. Only strange thing about this hotel was that we had to lug our heavy bags through the restaurant to the reception area. We felt super strange about that situation. Although I give credit to the restaurant employees who offered assistance. Room layout also was curious, in fact if you were not a 'couple' you would have zero privacy in the shower as you can overlook it while sitting on the bed, uncomfortable to say the least.
Stayed 3 nights in Mar 2024

8/10 Good

Yeiliz

Travelled with partner
Liked: Amenities
Excelente ubicación, cerca de muchos bares y restaurantes y sitios de interés turístico
Stayed 1 night in Feb 2024

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but some problems
The hotel is nice and in a good location. However, I encountered two big problems. One, a friend brought by a surprise gift to the hotel for the staff to give to me. The staff never gave me the gift, and when I emailed them about it afterwards, no one ever responded. The second problem involved getting into the building at night. There are signs everywhere saying bring your key, because no one is working from 11 pm-7am. When I got back at night, however, the door was bolted and my key wouldn't work. Finally, someone came to help and told me he had locked the door. This gave me a huge scare, and I was contemplating having to find another hotel in the middle of the night. Why would you add an extra lock to the door, when the door is already locked and inaccessible to anyone who doesn't have a room key? It made no sense. The locked door combined with the gift I never received made my stay less than ideal.
Stayed 1 night in Feb 2024
Response from The reception on 16 Feb 2024
Dear Rachel,We thank you for your message. There must be a misunderstanding about the gift. Have you tried to calling the reception ? The reception had no indications about putting the gift in your room and thought that you would claim it when you picked up your luggage. However, it Is still possible to retrieve the gift. Please reach out to the reception by email or phone call. We would like to highlight the fact that we take the security of our guests very seriously. A security guard is always available throughout the night. We hope to be hearing from you soon, in order to send to you the lost gift. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel but noisy and shower in room
Great hotel but noisy - a lot of noise from the street till late at night and early in the morning. Beware the shower and bath are open to the room, so a little tricky if with friends or others. Lovely hotel, staff and room overall.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great food
Stayed 2 nights in Dec 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Saint Gery while visiting the Christmas market. The staff are friendly and helpful, our room was perfectly sized, spotlessly clean and the hotel itself is in a lively area close to all the attractions in the centre of Brussels. We ate in the hotel’s restaurant and the food was superb – tasty and very filling. The hotel’s private parking was easily accessible. We’d definitely stay again – thank you!
Stayed 1 night in Nov 2023

6/10 Okay

Luke

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Theis

Stayed 2 nights in Nov 2023

8/10 Good

caron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They stored our bags for many hours for us. The hotel is in the heart of many restaurants and bars. A very lively area. The room was extremely small and the decor was a bit dizzying. It was very clean and the bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Lovely cozy clean and comfortable rooms. Didn’t use the restaurant. Shower a bit lively and wet the whole room.
Stayed 1 night in Oct 2023

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, opposite Hall St Gery, busy nightlife area with plenty of locals.
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, location
Small room, but really nice location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Neill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mr. Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel attached to a restaurant in party area so busy at night but with windows shut noise was not a problem. Small breakfast offerings, Quirky room with bath in the room and no real shower but fun nevertheless..
Stayed 3 nights in Sep 2023

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Amazing location near restaurants, the main square and within walking distance of all the major sites. The hotel and restaurant staff were lovely! The streets can get noisy at night but that is to be expected in the city; just be aware if you aren’t used to city noise.
Stayed 2 nights in Sep 2023

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Lynda

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly, no sleep though
Fantastic location, lovely room, really friendly staff... If you're a light sleeper don't expect to get to sleep till after 1 am. Music from local night life very loud as is the tidying up in the restaurant downstairs
Stayed 3 nights in Aug 2023

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
fantastic location
great location. Unfortunately, the dining area was being remodelled, so had to have breakfast in my (very tiny) room and no space whatsoever to relax, have coffee, etc. Otherwise very good experience
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Gerardo

Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place,staff good,internet not good very slow and bad
Stayed 6 nights in Apr 2023

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend,great service and friendly staffs. Thank you:)5stars
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel in an old building in a fun area of the city and convenient for all that Brussels has to offer. Staff are warm and friendly.
Stayed 3 nights in Apr 2023

10/10 Excellent

Debbi

Liked: Cleanliness
Friendly and helpful
Stayed 1 night in Mar 2023

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & service, comfy room, noisy @night
Fantastic location, front desk staff so helpful in offering recommendations, room small but comfortable. Shower oddly had no door for privacy and warmth, but everything else about the room was lovely. Very lively area so a bit noisy at night.
Stayed 2 nights in Aug 2022
Response from Reception on 19 Sept 2022
Dear Guest,Thank you for the lovely review. We are pleased to hear you appreciated our staff's recommendations.Our rooms description and pictures are available on our website for those wishing to find just the right fit. Some of our rooms offer a completely seperate bathroom. Should that be of importance, please do get in touch with us directly as they are available on demand and based on availability.We hope to welcome you again in the future. Kind regards,

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique style brownstone with warm friendly staff who made my stay welcoming. They provided excellent recommendations and assistance throughout my stay. Great location. Spacious dining area to do some work as well.
Stayed 3 nights in Aug 2022
Response from Reception on 7 Sept 2022
Dear Guest,Many thanks for your lovely review. We are very pleased to hear your stay was to your satisfaction. We wish you all the best and hope to welcome you again should you visit Brussels. Kind regards,

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel in the party district.
If you're looking for a quiet place to unwind, this hotel is in the bar/party district, so it's not really the place. We were looking for a place that was close to the excitement and Brussels nightlife, and we were not disappointed. The accommodations were comfortable and the service was superb! The woman who helped us at the desk was gracious and patiently helped us in spite of our rudimentary French skills. The location is walking distance from the Grand Place, the statues, and dozens of restaurants, bars, and clubs. We had a great time at this hotel.
Stayed 1 night in Aug 2022
Response from Reception on 27 Aug 2022
Dear Guest,Thank you for the lovely review. We are very pleased to hear your experience was to your satisfaction.We hope to welcome you again in the future.Kind Regards,

4/10 Poor

Janio

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet paper not included with bathroom. Bed was more spring than cushion.
Stayed 1 night in Jul 2022
Response from Front Desk on 18 Jul 2022
Dear Guest, thank you for your review. We appreciate feedback.Kind regards, Front Desk

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beware party scene
When you see the room, you will be impressed, until you realize that it does not have a shower. Just a tub with no curtain and no way of taking a shower standing up. Come night, you realize that the hotel is situated in a very popular night area. A very loud poplar night area. We could not sleep both nights. The room need double layers of doors each triple pane. We wish we could have enjoyed our stay more.
Stayed 2 nights in Jun 2022
Response from Front Desk on 18 Jul 2022
Dear Guest, We are sorry to hear your stay didn't match your expectations. The rooms with a stand alone bathtub are typically requested by couples visiting Brussels and some of our business regulars. As displayed on the pictures of our rooms, there are many alternate rooms that may suite your preferences better. We recommend our guests let us know once the booking is made what their rooms preferences are. Room attributions are based on availability and order of incoming requests. We wish you all the best and should you visit Brussels again, we would love to have the oportunity to change your mind :) Kind regards,

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Location
Wonderful staff! Easy in and out. Stored our luggage after check out while we went out for breakfast. Room was hip and comfortable, supplied with daily refilled water bottle. Room key card starts the electricity so it saves power, but unfortunately the minifridge never got cold. Shower is good but half partition and powered showerhead make it hard not to get water everywhere, but barh was cleaned and stocked daily. Comfortable clean twin beds, though as a couple we'd have preferred a double bed. Hotel is in a great location at the center of town close to Grand Place, Mannekin Pis, delicious restaurants, and more. Room was quiet. We would book again. Photos are looking left and right while sitting in front of hotel.
Stayed 2 nights in May 2022
Response from Front Office on 18 Jul 2022
Dear Guest, Many thanks for the fantastic review. We hope to welcome you again in the future. Kind regards,

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I was upgraded to a “medium” size room - which was small, so the small rooms must be tiny! Toilet is in a separate little closet, sink and tub/shower are in the room with the bed. Worked fine for me, but would be tough for two people. Convenient location, helpful staff.
Stayed 1 night in May 2022

10/10 Excellent

Allan, Etobicoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location, and artistic rooms.
Stayed 1 night in May 2022