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Hotel Albergo

Brussels buzzes with energy just outside this comfortable hotel, where travelers can recharge before exploring Belgium's vibrant capital city

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Hotel Albergo sits in central Brussels, providing travelers with practical in-room WiFi and convenient luggage storage. The historic Tour & Taxis district awaits exploration nearby, while the hotel's smoke-free environment offers a peaceful retreat after a day of sightseeing.

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Albergo

  • Hotel near La Grand Place
  • Close to Brussels Christmas Market and Tour & Taxis, Hotel Albergo has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), concierge services and smoke-free property
    • A lift, a computer station and multilingual staff
    • A 24-hour front desk, a front desk safe and luggage storage
  • Room features
  • All guestrooms at Hotel Albergo boast comforts such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Showers and hairdryers
    • 45-cm LCD TVs with cable channels
    • Free infant beds, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Hotel Albergo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Albergo?

Hotel Albergo doesn't offer parking.

What time is check-in at Hotel Albergo?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Albergo?

Checkout is at noon.

Where is Hotel Albergo located?

Located in Lower Town, this hotel is within 1 mile (2 km) of Le Botanique, La Grand Place and Brussels Christmas Market. Place Charles Rogier and City 2 Shopping Mall are also within 10 minutes. Gillon Tram Stop is 6 minutes by foot and Botanique-Kruidtuin Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.2

5.2

Cleanliness

4.0

Amenities

6.0

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 14 out of 38 reviews

Reviews

Verified

8/10 Good

Jasmine

Liked: Staff & service
Disliked: Cleanliness
Short walk to city centre. Room is a good size, mattresses are very old and room doesn’t have a fridge.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Negatives : There way no curtain on the roof window so you get sunlight whether you want it not , the one lamp above the bed was missing the glass that diffuses the light so it was a rather harsh bare bulb and there were some burn spots from sigarets on the nightstand. It was impossible to get the shower to get a reasonsble temperature because the pressure of the cold water is much higher than the hot water so goes from too hot to too cold real quick with no way to get a happy medium. Positives : The location is very handy near the station, the sheets etc. were clean and although the room isn't in the best state it does seem hygienic , the bed is comfortable, the tv service also works well and the window to check in being so large is very handy, staff seems nice.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Fred

Disliked: Property conditions & facilities
Next to the station Brussel North
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Christer

Disliked: Cleanliness, property conditions & facilities, room comfort

Badly need a renovation

Mold on the wall. You could smell that in the room. Stairs really dirty. Think they need a big renovation.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Carmen

Disliked: Cleanliness, amenities, property conditions & facilities
They gave me a room on the bassement. No emergency exit. Smell and noise from the gutters. Terrible.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Not convenient and clean bedding. Smells bad like moulds everywhere. No hot water, leaking shower hose and curtain between bathroom and bedroom.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfit for purpose, shocking!

Absolutely appalling. I thought was cheaper because no frills but was just rancid and not fit for purpose. I’ve stayed in 2 star, even hostels and low cost shouldn’t mean this level of bad. The bed springs are busted, dirty and dusty, broken shower, broken doors, windows and door don’t have proper locks, so noisy - could hear snoring from above, receptionist talking loudly at 4am, single leaking iron (no board) for entire hotel, threadbare towel, constant door buzzer through the night, weird sign on door saying “don’t touch the fire detector”, no curtains (some net ones) … I’ve never felt so unsafe and uncomfortable in a “hotel” before. This hotel isn’t an acceptable level. I’ve stayed in low cost hotels, this was low condition and honestly horrendous.
The “curtains”
General standard of room furniture
Why?
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Eilidh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put, do not stay here. When I booked this hotel back in August the reviews were mediocre-positive but I wish I had checked the reviews again before my cancellation period ended and saved myself the bother myself and my partner were put through. After travelling since the day before to get to Brussels, when we finally got to our hotel room desperate to rest, the overwhelming smell of damp greeted us as soon as we unlocked the door. The room was abysmal, to say the least, with damp, dust and dirty marks up every wall and all across the ceiling. The headboard looked like it had cigarette burns in it and the furnishing was just terrible, the bathroom being just as bad. My partner and I both have asthma, so damp is a massive issue for our health, so we requested another room to which we were told they could only offer us a twin room instead. Fine, can we see it first? And that room was not much better, with the added bonus of stained mattresses which I didn't think to look for in the first room. After half an hour of thinking, we chose to cut our losses and book a new (much nicer) hotel and check out, which the woman at reception did apologise for. Since coming back, we requested a refund through Expedia due to health issues (my asthma was terrible for the rest of the trip due to the bad damp) which, after days of chasing the hotel, was denied. I have stayed in some dumps, but this place absolutely took the cake. Do not stay here.
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apesar de um pequeno problema de overbooking na chegada, o funcionário resolveu e conseguiu resolver para nós. Ponto negativo: cobrança para usar o ar condicionado
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
Avevamo prenotato presso un’altra struttura che ci ha contattati pochi giorni prima della partenza, dicendoci che per problemi loro ci avrebbero indirizzato presso una loro struttura associata.. Quest ultima completamente fuori dal centro, squallida, gente con faccia da galera e puzza d erba in continuazione .. dentro e fuori dalla camera . Esperienza da dimenticare.. si tornava in albergo se così si può chiamare solamente per doccia e letto.. sempre che si riesca a dormire tranquilli.. da NON RIFARE
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Fabián

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El colchón estaba para tirar a la basura , super incómodo , y zona que si te alejas un poco no es segura . El personal nada agradable
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Aminata

Juste horrible
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hayamizu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

MITSUYO

ぽっとがなくて、お湯は、レンジで温めなければならないから少し不便
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Thierry

Disliked: Cleanliness, staff & service, property conditions & facilities

Scandaleux

Ayant du anticiper mon voyage j'ai contacte l'hôtel pour savoir si ils avaient une chambre pour 1personne la veille de la réservation prévue EN PLUS j'ai eu leur accord première surprise j'avais règle 56 euros pour la 1ere nuit j'ai du reregleer 140 euros et deuxième choc état de salubrité d'hygiène honteux incroyable on aurait cru qu'un régiment entier y vivait seul. Le lit les draps étaient blanc et semblait propre un tiroir de table de nuit car le responsable cherchait la télécommande de la télé introuvable mais tiroir plus que rempli de déchets les sols les murs c'est honteux
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à éviter absolument! Il faut faire soi-même son lit, on arrive dans une chambre glacée quand il neige dehors. Pas de nettoyage. Pas d'ascenseur. Seul avantage: très proche de la gare du Nord. Un employé remarquable: Fahrad, qui a fait le maximum pour rendre mon séjour "supportable"... Je ne comprends pas comment un tel hôtel peut faire partie de l'offre de Hotels.com. Il est cher, et il y a des centaines d'hôtels à BXL. Hotels.com devrait faire des recherches et offrir des hébergements plus sympas à BXL.
Stayed 5 nights in Nov 2023
Verified

2/10 Terrible

Diana

Disliked: Amenities
Nos cancelaron reserva y nos echaron a las 23p.m
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Ludwig

Disliked: Staff & service, amenities, property conditions & facilities
Für Kurzaufenthalt ok. Personal freundlich . Aber Hotel ist sehr alt und abgewohnt. Für unsportliche Gäste nicht geeignet ich bekam Ein Zimmer im dritten Stock sehr schmale Treppen ohne Lift und sehr kalt.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, room comfort
Reste un excellent rapport Qualité-Prix
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por integrar “horrible “ en las valoraciones del hotel, todo un acierto.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

frederic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infecte. Fuyez

Comment un hôtel comme celui-ci peut peut-il exister et comment hotel.com peut-il le proposer. Hôtel miteux avec le sol sale, plein de taches. Notre chambre....malheur.. Ormi le fait que toit sois vétuste, le pompom est le lit... Pas de protège matelas, le matelas deguelasse, des tâches du sang des trous. Les rideaux tachés.... Fuyez
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Odd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified

6/10 Okay

Lilian

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

8/10 Good

André

Stayed 1 night in Mar 2024
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024