Broughton Trip

Room was a little smaller than I was expecting from seeing the photos online, but otherwise was a great, very clean, comfortable and well equipped room. Would stay again

The hotel is closer to tourist attractions. Walking distance and there is a nearby small restaurant and cafes. The hotel has a nice view of the city especially at night - top floor gym. The bed is very comfortable but not soundproof if you’re light sleeper. I can hear the noise outside and nearby rooms. Apart from that all okay.

absolutely wonderful

Great location. Apartment is a little tired with limited kitchen supplies. Still nice for our stay.

Clean rooms, kind/friendly/knowledgable staff, excellent/safe/quiet location near Earls Court tube & bus lines. Good restaurants & well stocked grocery nearby. The issue is the rooms. Our first room was smaller than advertised and the beds/furniture were crammed in with a window half hidden behind a wall. The floor is very warped/uneven (NOT exaggerating), it squeaked horribly & was difficult to walk on it. Must be from continuous water damage - it was impossible to prevent the shower from soaking the floor. The angle of the spray and the limited space of the room made it run out of the small glasses section onto the floor, even with towels. The room is directly across from the lift and stairs so there’s constant foot traffic noise. You can hear pipes rattling and water draining/flushing through the walls. To top it off, the HVAC is noisy, and not controlable. Our room was too warm, and adjusting the control didn’t work, so we asked the front desk. They fixed it for a night, but it reset the next day, and the room again heated up. Then there was the problem of the lights at night -under/around the door, multiple lights on the ceiling, so much light at night! It felt like a punishment to sleep here and we are used to small quarters. After 2 nights we asked to change rooms and moved to a slightly larger one on the first floor. Better overall except for the same issues with the heat, water noises & ceiling lights. Great staff & location, pretty decor, but not at all restful.