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Reviews of The Inn at Bromyard

3 out of 5
The Inn at Bromyard
19-21 High Street, Bromyard, Bromyard, England

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 178 reviews" "
Rating 8 - Good. 62 out of 178 reviews" "
Rating 6 - Okay. 30 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Susan Emma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place we have ever stayed , the room the toilet was not flushing ,no running hot water in the tap, toilet filthy , dangerous socket on the wall hanging out , ceiling spot lights hanging out , no remote control for TV and no bed sheet on the bed !!!! The staircase which was not in use but could see likes of rubbish , absolutely disgusting and I would not let me dog stay there !!!! Awful place , went elsewhere for breakfast,best thing about it was leaving , I highly advise to stay away !!!!!!
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Lovely helpful staff
Stayed 1 night in May 2024

6/10 Okay

Michaela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were lovely and very helpful but room was far too small. We booked a double for 2 adults and a dog but there was barely space to walk around bed. It was also very noisy, from the bar, through the walls and from outside because of single glazed window
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Lydia

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were above the pub area, so were incredibly noisy until quite late at night. Single glazed window, lots of traffic noise. There was a very loud argument going on outside the front door between the owners or patrons, with lots of drunken shouting until the police arrived. We had arrange a 7.45am breakfast with the owner (included in the price) - when we went downstairs, it was deserted. Waited for 20 minutes and eventually gave up. We unlocked the front door, put the room keys on the bar counter and left the premises without seeing anyone. Toilet seat was broken, shower was a tepid trickle. Piles of junk shoved into various corners of the staircase.
Stayed 1 night in May 2024

4/10 Poor

Tabitha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Property conditions & facilities
check inn was ok booked time for breakfast with the young lsdy behind the bar for 0830 sat morning,half later I asked the same lady I needed to change tome to 0800 she said yes no problem so all is fine. I get to room 5 first thoughts it's a bit small but it's fine as I was on my own, bedding and towels were clean all is well, went to switch TV on no signal looked at the back of TV ariel coax is having down with no connection, a nice lady came and put the amazon fire stick in,fine went to use it later could not recive channels.but I thought o well I can manage. Switched lights on in room only one of the of the 3 spot lights worked and it was hanging down went into the bathroom switched on lights only one of the 3 spotlights was working, go to empty my wash bag my items slid off the glass shelf above the sink it was unfit to put anything on.so couldn't use it. Went went to have a shower it took the water 15 minutes to get warm enough to have said shower and that was just warm the water did not get hotter all shower. Went to have a wet shave in the sink no water at all coming out of hot tap. Saturday morning I go down stairs at 0755 for my booked 8am breakfast nobody about no member of staff anywhere and the dinning room looked as if a bomb hit it, so waited 08.15- 0830 still no one I had an appointment at 0930 so feeling a little fractious finally 1 person arrives at 08.45 nobody told him that a breakfast was booked for 8am
Stayed 2 nights in May 2024

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was in a good central location the staff very welcoming and helpful the room was clean and well appointed the breakfast was very good hot and plenty of it. The down side was mattress on the bed was very tired and sagged to the middle so not comfortable for two sleeprs the shower head holder broken so had to crouch to get head wet, three of the five downlighter bulb were out. These relitivly small easily fixable things made this a 3 instead of 5 score.
Stayed 1 night in May 2024

8/10 Good

Anita

Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
New owners making a effort
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location, friendly, helpful hosts and a decent breakfast, but our stay was badly affected by the poor standards in the room; No heating, no tv signal, faulty kettle, broken shower holder and very little space to move as the room was so small.
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely little old hotel.Lovely warm welcome. Friendly locals.Great Beer.Room was small but comfortable Tea,coffee and bottled water.Amazing filling tasty Breakfast. Will definitely stay again
Stayed 1 night in Jan 2024

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely Bad
We were a family of 4 adults attending a wedding. We booked the 'Suite' room which it said came with free Breakfast and could sleep 4 adults at £140 a night. We had a call the day before to say the room would be ready for us from 12 noon, but we had to pay £20 more for another 2 adult breakfasts. Therefore total stay cost was £160. On arrival, we were given the key but found the room was not made up. The last residents had left the room a mess with soiled towels, unflushed loo etc. As some of the top sheets were off,, this also showed the disgusting state of the mattresses and pillows which were very stained/old. The carpet was filthy with ingrained dirt and hair and goodness knows what. The bathroom was ancient with damaged fittings and filthy tiles. A stainless steel catering shelf served as a wardrobe. The staff were apologetic and promised the room would be cleaned for when we arrived later. When we got back, whilst the beds were made, the room was still awful as it didnt solve the carpet and bathroom state. The toilet had some cleaner in it but was still filthy. This was the quality offered for £160 a night!. I discussed this with the landlord who was a very nice chap and very apologetic. We did not pay for the room as decided to leave without staying. We had an unexpected 2.5 hours drive home which of course ruined the wedding and stay experience. This room should not be let out until deep cleaned/refurbed.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely dreadful - do not stay here
The room was terrible. Freezing cold and damp. Windows streaming with condensation. Wardrobe replaced with a stainless steel catering shelf. Shower covered in orange mould and toilet absolutely disgusting. Bar rowdy below the room and had to battle our way through to get in and out. Absolutely awful and did not feel able to stay so left and had to find alternative accommodation for the night. . Also overcharged - room advertised at £70 per night for the room and got charged £140.
Stayed 1 night in Nov 2023

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn at Bromyard
This place has character. The staff were friendly and lovely. Breakfast was delicious. Bed not too comfortable, but I had been dancing all night at a wedding.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities
Lovely building busy bar.
Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the property we were shown to our room No 5, the room should have been a single not a double in my opinion as there was very little space to move around. The room was clean with a large shower and toilet in the en suite. We were only there for one night so did not ask to be moved. Staff were Friendly and polite.
Stayed 1 night in Sep 2023

6/10 Okay

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A friendly pub in the centre of Bromyard, and very good value. My room was comfortable and very clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed as a family with two teenagers: a comfy double bed and two full size singles, plus a car park. The bathroom was tiny but ok. The room was a nice and clean with tea making facilities plus water which is always welcome. Staff were friendly. The breakfast was really good, quality ingredients, freshly cooked. We just needed somewhere to crash after a family party but Bromyard looked like it'd have everything you need in walking distance too: shops and restaurants.
Stayed 1 night in Aug 2023

6/10 Okay

Bernard

Stayed 1 night in Aug 2023

8/10 Good

andrew

Stayed 1 night in Aug 2023

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, excellent breakfast
Stayed 1 night in Jul 2023

8/10 Good

Sian

Liked: Cleanliness, staff & service
Pleasant stay
Friendly staff, excellent breakfast, good value for money with parking and dog-friendly. So everything we needed for a one-night stay following a party in the area.
Stayed 1 night in Jul 2023

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort
Interesting three nights
Friendly and helpful staff. A quirky medieval hotel with loads of character. Meals in the evening were good as well.
Stayed 3 nights in Jul 2023

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2023

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service
The building was 500yrs old so you you had to accept the small rooms we had a laugh geyying in to our 4ft bed with little room both sides of the bed but for people who like oldie world buildings it was great.
Stayed 1 night in Jul 2023

2/10 Terrible

Rowan

Stayed 3 nights in Jun 2023

8/10 Good

Osman

Stayed 1 night in Jun 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

MARGARET

Stayed 1 night in May 2023

10/10 Excellent

Mike

Stayed 1 night in May 2023

6/10 Okay

Nick

Stayed 1 night in May 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
A really old 15th century property, however the bathroom smelt a bit mouldy, the tiles need re-grouting and it needs a bit of an overhaul. The beds are very firm with plain white bedding. The room was clean and tidy and the owner gave us a bigger room than what I booked which was really nice. Being an old property there is no double glazing and as a light sleeper I was woken up by passing traffic a few times during the night.
Stayed 1 night in May 2023

6/10 Okay

mike

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Exactly what was needed
The pub is in a perfect location with good parking. The room was clean and tidy with good amenities, shower was not the greatest, but it was hot. Bed was very comfortable. The welcome and hospitality was great. And the Full English Breakfast was spot on.
Stayed 1 night in May 2023

10/10 Excellent

Elleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mark was lovely and understanding of accommodating us when we needed to check in earlier because of a wedding. Patient with our calls when we’d locked ourselves out and overall an amazingly generous and kind host. Beds and rooms were lovely and right next to shops, take aways and a restaurant. Definitely recommend.
Stayed 1 night in May 2023

6/10 Okay

Gordon

Stayed 2 nights in May 2023

2/10 Terrible

Mustafa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Denise

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 2 nights in May 2023

6/10 Okay

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Positive- Owners are lovely! Room was clean and breakfast was great Negative- room was so tiny, the entrance, hall and stairs are very untidy. Looks like it needs a good tidy and some TLC! There was no hot water at all so it was a freezing cold shower or nothing!
Stayed 1 night in Apr 2023

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were comfy, breakfast was excellent and staff were very friendly but, there was no hot water at all, couldn’t wash or shower!!
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Inn at bit tired and needing updated. Room very small for one person with no tv and the shower did not work with only a trickle of cold water. Staff were very nice.
Stayed 1 night in Apr 2023

6/10 Okay

Ian

Liked: Staff & service, room comfort
Pub with rooms.
Friendly host, large room, good WiFi, convenient parking, central location but surpisingly quiet. Interesting Tudor building but everywhere was a little tired - nothing like the photos on their own website. Breakfast was fine but no choice offered other than standard English with a couple of cereals and an orange juice. Excellent coffee. No sign of the promised restaurant.
Stayed 4 nights in Apr 2023

6/10 Okay

Olivia

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023