Search Hotels in Brompton, Gillingham

"Room freezing cold, broken plug in heater and very noisy room heating. Constant load noise from extraction fan / boiler running through the night No sleep whatsoever "

"Freshly decorated hotel. Staff were excellent. We upgraded to a suit and there were some issues. The bathroom door did not close and the room was very empty. Bed, TV and a dressing table. Very little furniture (only bed in bedroom, no chair or table), room was huge and the bedside tables where 12" by 7" so hardly enough for a glass of water (which we had to get from bar as none in room). The lounge was also very short of furniture and no had no pictures of any comfort features. Designed for quick and easy cleaning - not for customer comfort. Definitely not a home away from home feeling. Would stay again just remember it's minimalist everywhere."

"Great spacious room lovely breakfast excellent gym and pool facilities "

"Cool"

"A/C was very good."

"Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service "

"Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day. "

"your staff are your strength - friendly and efficient"

"There was not really a beach to view"