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Reviews of Darlington Arms

4 out of 5
Darlington Arms
Redhill A38, Bristol, England

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

M

Stayed 1 night in Feb 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Good stopover hotel
Friendly welcome, comfortable bed, excellent food. Ideal for a stopover before flying out from Bristol airport . Nice if the staircarpet could be renewed. It lets the rest down.
Stayed 1 night in Feb 2024

10/10 Excellent

Mrs Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Don’t bother... avoid like the plague
Food and service were appalling. Very concerning especially with the Coronavirus. I will not be returning and would encourage others thinking of booking to look elsewhere. This is a polite review there was more I could go into detail about. Yuck......
Stayed 1 night in Aug 2020

4/10 Poor

ESH, Birmingham

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
nice property rooms all neat clean and tidy, we had booked for 3 people to stay in same room - manager advised there would be extra charge, this was resolved when confirmed booking with details of extra bed being paid for on booking
Stayed 2 nights in Mar 2020

2/10 Terrible

Mark

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Horrific
The bar was not open in the evening or the morning. No wifi supplied. Additional costs on arrival. A complete joke. I have never provided a bad review in the past.
Stayed 1 night in Mar 2020

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & helpful staff. Lovely room eould definitely stay again.
Stayed 1 night in Feb 2020

10/10 Excellent

Pippa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover for the airport
The Darlington Arms is just 5 mins from Bristol Airport. The room we had (the loft) was superb and very spacious. We ate dinner in the restaurant and it was very good with excellent service. The pub is very cosy with a log fire. The downside to the pubs location is the traffic noise from the adjacent road. Also, we left at 4.30am for our flight and the walk to get to our car was very dark with no lights to show the way once you left the pub grounds. Excellent pub with quality accommodation but ear plugs are needed.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms with very friendly staff. Good balue for mpney
Stayed 1 night in Feb 2020

8/10 Good

Penny, Gillingham Dorset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a pleasant stay at the Darlington Arms. The Staff were efficient and helpful and the food in the restaurant was good. The only small problem was climbing a steep flight of stairs upon arrival to our room but the reception staff insisted on carrying our luggage which was greatly appreciated. The following morning the main bar entrance was locked to the car park which necessitated leaving by the back entrance down a steep flight of steps with no hand rail. Despite this we would stay again at the Darlington Arms when we return again to Bristol.
Stayed 1 night in Feb 2020

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Easy checkin, good food and friendly service.. nice size room - would return
Stayed 1 night in Feb 2020

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Really pleasant and helpful staff ( Penny ). Stunning room and very good food. Road noise not too much of an issue and within minutes of Bristol Airport so great for pre flight accomodation
Loft Room was so comfortable and elegant!
Stayed 1 night in Jan 2020

2/10 Terrible

chriselda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cold and noisy
I arrived at 23:00 because my plane was delayed. I was lucky to find the receptionist there although on a Friday night the pub was already closed and I could not have a drink. I then found out that the bathroom was two corridors away from the room (I thought i was booking en-suite -my mistake as I looked at the pictures on website and did not read the room details). The heating was off and the room was freezing cold - I had to sleep with my coat as there were no extra blankets either. Then the noise from the road - the website states that it is noise free - well it is NOT! Struggled to fall asleep and woke up all hours because of the noise. Then at 5o'clock, other guests were getting up, probably to catch an early flight and I could hear their movements through the thin walls. Tried to get back to sleep, but the road noise made it impossible.
Stayed 1 night in Jan 2020

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The road noise is quite substantial and another guest entered the room by mistake!!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on the A38. Some road noise but with the windows closed it didn’t disturb us (we were in a room at the side of the property). We used it as a base to visit Bristol, Cheddar and Wells. Would be ideal for Bristol Airport too which is only a few minutes drive away.
Stayed 1 night in Dec 2019

4/10 Poor

sarah

Liked: Cleanliness, staff & service, room comfort
what a let down
what can i said about are stay,number1 we arrive very dark outside,number2,there were not service food on a sunday,number 3 order breakfast on online with book was told they not doing breafast got my my money back,number 4 one coffer and 10 tebag on tray went we arrive we were told they are new owerner that never run a pub come bed and bed,they only running a gargar before,they could have text me a week ago to let me know that they were not do food,insteard got amiss called on the date i was on my way and never sew it,all can said tom the staff was very helfully full mark to him
Stayed 1 night in Dec 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to UK
Amazing place to stay. Spotless with Fantastic food and friendly staff.
Stayed 1 night in Dec 2019

4/10 Poor

miss p

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but could have been better.
The water was not very hot for the shower, despite turning it to the hottest setting. The fixed shower head was too high for me and cannot be adjusted. I had to use the removable one in the end as otherwise I was getting cold. The bathroom also smelt a bit upon arrival. The room was presented well and the breakfast was very nice. Good selection of drinks in the room but the plug socket wasn't very accessible to plug in the kettle to make them.
Stayed 1 night in Nov 2019

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely food, friendly atmosphere, room was amazing, staff, particularly babs and Jodie were fab! would highly recommend & would most certainly come back!
Stayed 1 night in Nov 2019
Response from Babs on 16 Nov 2019
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The bath in the room is amazing! Wish we could have stayed longer. We were only there very briefly as had to catch an early flight, bed was very comfortable and room is lovely.
Stayed 1 night in Nov 2019

6/10 Okay

Harrison

Stayed 1 night in Oct 2019

10/10 Excellent

Junean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend away
We stayed two nights to enable us to visit Bristol and Weston Super Mare. The staff were extremely friendly and helpful. Breakfast was full English and was lovely and the restaurant menu for dinner was impressive. The quality of the meals was great and the service was outstanding. Be aware you will need to book in advance as the restaurant is extremely popular. Overall a lovely weekend despite the weather In a comfortable modern but homely environment.
Stayed 2 nights in Oct 2019
Response from The Darlington Team on 8 Nov 2019
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good in all areas, the only thing that did tarnish the stay slightly was being charged £20 for a single bed when I arrived, even though I gave them the information at time of booking on line.
Stayed 1 night in Oct 2019
Response from The Darlington Team on 26 Oct 2019
Thank you for your review of the Darlington Arms. It is stated on all sites that there is a charge of £20 per night for an extra bed. I have contacted our online vendors to ensure it is made as clear as possible so this issue doesn't arise again. Apologies for any confusion.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on.
Faultless . I stayed in the loft room . Food was great . I left early so I had a breakfast bag ready for me .
Stayed 1 night in Oct 2019
Response from Brenda on 24 Oct 2019
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you again in the future.