Standard Double Room, 1 Queen Bed, Non Smoking, Kitchenette (Twin Room) | Private kitchen | Mini-fridge, microwave, electric kettle, toaster

Reviews of Paramount Motel

3.5 out of 5
Paramount Motel
649 Main Street, Kangaroo Point, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 250 reviews" "
Rating 8 - Good. 88 out of 250 reviews" "
Rating 6 - Okay. 52 out of 250 reviews" "
Rating 4 - Poor. 13 out of 250 reviews" "
Rating 2 - Terrible. 12 out of 250 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

lisa

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Shun on 14 May 2024
Hi Lisa,Thank you for choosing Paramount Motel and for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay and that our outstanding service met your expectations. Your positive feedback means the world to us as we strive to provide every guest with a memorable and comfortable experience.If there’s anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back to Paramount Motel in the future!Warm Regards,Paramount Motel

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here after a long drive and being at hospital It was lovely just to pull up and park Make a coffee have a shower and just relax Bed comfortable Clean towels shampoo conditioner body soap Also tea coffee. I did like the fresh cold water available in fridge Close to Princess Alexandra Hospital Would totally recommend
Stayed 1 night in May 2024
Response from Shun on 5 May 2024
Hi Kerri,Thank you so much for sharing your experience at Paramount Motel! We are thrilled to hear that you enjoyed your stay with us after a long drive and hospital visit. Providing a comfortable and relaxing environment for our guests is our top priority, and we're delighted that you found the amenities, including the comfortable bed, clean towels, and complimentary tea and coffee, to your liking. We're glad to hear that you appreciated the convenience of our location near Princess Alexandra Hospital. Your recommendation means the world to us, and we can't wait to welcome you back on your next visit!Warm regards,Paramount Motel

4/10 Poor

TERRENCE

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not a very clean unit . Getting access code to unit was a night mare
Stayed 2 nights in Apr 2024
Response from Shun on 19 Apr 2024
Hi Terrence,We appreciate your feedback regarding your recent stay at Gold Coast Inn. We're genuinely sorry to hear that your experience did not meet your expectations. Providing a clean and comfortable environment for our guests is our top priority, and we regret any inconvenience caused by the cleanliness of your unit. I would love to ask which part of the room was not cleaned properly and do you have some pictures of that? The reason why I ask because we are very strict when it comes to cleanliness and so that I can send this feedback to the housekeeper.Regarding the access code, which part of getting access is a nightmare? We're committed to ensuring a smooth and hassle-free check-in process for all our guests that is why we are worried what made it a nightmare.We value your feedback as it helps us improve our services and facilities. If you're willing to give us another chance, we'd love the opportunity to provide you with the exceptional experience we're known for.Thank you for choosing Gold Coast Inn. We hope to welcome you back soon.Warm regards,Paramount Motel

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all of it
Stayed 1 night in Apr 2024
Response from Shun on 13 Apr 2024
Hi Anita,That's fantastic to hear! Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Paramount Motel. Providing outstanding service is always our top priority, and we're delighted that you had a wonderful experience with us. We hope to welcome you back again soon for another memorable stay!Warm Regards,Paramount Motel

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Close to public transport and big space
Stayed 2 nights in Mar 2024
Response from Shun on 6 Apr 2024
Hi Melody,Thank you for choosing Gold Coast Inn for your stay! We're thrilled to hear that you enjoyed your time with us and found our location convenient for accessing public transportation. Providing spacious accommodations and excellent service is what we strive for, and we're delighted to have met your expectations.Looking forward to welcoming you back for another exceptional experience soon!Warm regards,Paramount Motel

6/10 Okay

Samantha

Disliked: Staff & service
Stayed 16 nights in Mar 2024
Response from Shun on 30 Mar 2024
Hi Samantha,Thank you so much for taking the time to leave us a 3-star review! We're thrilled to hear that you enjoyed your stay at Gold Coast Inn. Your satisfaction is our top priority, and we're delighted that we could provide outstanding service during your visit. We look forward to welcoming you back again soon! Warm Regards,Paramount Motel

6/10 Okay

RYAN

Stayed 1 night in Mar 2024
Response from Shun on 30 Mar 2024
Hi Ryan,Thank you so much for taking the time to leave us a 3-star review! We're thrilled to hear that you enjoyed your stay at Gold Coast Inn. Your satisfaction is our top priority, and we're delighted that we could provide outstanding service during your visit. We look forward to welcoming you back again soon! Warm Regards,Paramount Motel

4/10 Poor

Julie, Narrabeen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place needs a complete renovation. Everything is old. The linen on the bed was clean. The fridge was dirty and our food froze overnight so we had to chuck it out. The check in was all done over the phone and we had to give out personal information which we were not happy about. The person we spoke to was in the Philllipines. I would not recommend this motel to anybody and I will not be coming back.
Stayed 1 night in Mar 2024
Response from Shun on 13 Apr 2024
Hi Julie,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience, as it doesn't reflect the level of service we strive to provide at Paramount Motel.First and foremost, we want to extend our sincerest apologies for any inconvenience caused during your stay. We take great pride in maintaining our property to the highest standards, and it's disheartening to learn that we fell short of your expectations. Rest assured, your comments have been shared with our team, and we will address the issues you've highlighted promptly.Regarding your concerns about the condition of our facilities, we understand the importance of maintaining a comfortable and welcoming environment for our guests. While we continuously work to upkeep our property, we acknowledge that there may be areas for improvement. Your feedback serves as valuable insight for us to focus our efforts and ensure a more enjoyable experience for future guests.Regarding the check-in process, we have already stipulated on our listings and even on the booking confirmation that this is a self-service check-in Motel which means that we don't have any reception available hence the check-in process will be done over email or through the phone regarding completing necessary requirements and sending the check-in instructions.We genuinely appreciate your feedback as it allows us the opportunity to improve and better serve our guests in the future. Your satisfaction is our utmost priority, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Warm Regards,Gold Coast Inn

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, comfortable and great value for money
Stayed 2 nights in Mar 2024
Response from Shun on 4 Mar 2024
Hi Vicki,Thank you so much for your glowing review! We're thrilled to hear that you found Paramount Motel to be clean, comfortable, and a great value for your stay. Providing outstanding service and ensuring our guests have a memorable experience is always our top priority. We hope to welcome you back again soon for another fantastic stay!Warm Regards,Paramount Motel

6/10 Okay

Keri

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very old not renovated from 70s or 80s era. Old crappy cabinets . Basically clean but kind of dingy with very old air con in wall. Fridge not very cold. No reception at all. Had to sent ID ahead. Code input in dark to get in. Didnt ask if i could climb stairs . No handicap access. Parking was too far from my unit and long walk to unit .in the dark. Lights on stairs or outside room not working at night only on next morning
Stayed 1 night in Feb 2024
Response from Shun on 23 Feb 2024
Hi Keri,Thank you for taking the time to share your feedback with us following your recent stay at Paramount Motel. We sincerely apologize for any inconvenience you experienced during your time with us and appreciate the opportunity to address your concerns.While we strive to provide a comfortable and enjoyable experience for all our guests, we regret to hear that we fell short of your expectations in some areas. We understand the importance of maintaining a modern and well-maintained environment, and we are continuously working to make improvements to enhance the guest experience.Regarding your comments about our check-in process, we have a reception and it was stipulated on the listings that our reception is until 5pm only. For the ID, yes, we do need that ahead as part of the requirements before checking in and this is also stipulated on our listing to make sure that once you arrived the check-in will be seamless after sending you the detailed check-in instructions.Furthermore, we apologize for the issues you encountered with the lighting and accessibility around the property. Your feedback is invaluable to us, and we will address these concerns promptly to ensure that all areas of our motel are well-lit and easily accessible, especially during the evening hours.We truly appreciate your feedback and the opportunity to improve. Should you choose to stay with us again in the future, we would welcome the chance to provide you with a more positive experience that reflects the high standards of hospitality we strive to achieve.Thank you once again for your review, and we hope to have the opportunity to welcome you back to Paramount Motel in the future.Warm Regards,Paramount Motel

8/10 Good

Henry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location it being close to everything,space in unit. Wish check in could be earlier so could rest before early events.
Stayed 1 night in Feb 2024
Response from Shun on 23 Feb 2024
Hi Henry,Thank you for choosing Paramount Motel and for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed our convenient location and the spaciousness of our units. Your feedback regarding the check-in timing is duly noted, and we'll strive to accommodate earlier check-ins whenever possible. We hope to welcome you back soon for another exceptional stay! Warm Regards,Paramount Motel

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good but some minor maintenance needed. Glass shards on main room floor, in second bedroom shower taps very tight and shower head leaks, whole tap in sink comes off sink when turned on and bathroom door doesn’t close.
Stayed 1 night in Feb 2024
Response from Shun on 23 Feb 2024
Hi Brenda,Thank you for taking the time to share your feedback regarding your recent stay at Paramount Motel. We sincerely appreciate your comments, as they help us to continually improve the experience we provide for our guests.We are pleased to hear that overall, your stay with us was enjoyable. However, we are disappointed to learn about the maintenance issues you encountered during your visit. Please accept our sincerest apologies for any inconvenience caused by the glass shards, shower taps, sink faucet, and bathroom door in your room.Rest assured, we have immediately addressed these concerns with our maintenance team right after you checked out to ensure that they are promptly rectified. Maintaining a safe and comfortable environment for our guests is of utmost importance to us, and we are committed to resolving these issues to prevent any future occurrences.We truly value your feedback and the opportunity to improve. Should you choose to stay with us again in the future, we would be grateful for the chance to exceed your expectations and provide you with a flawless experience from check-in to check-out.Thank you once again for bringing these matters to our attention. We look forward to the opportunity to welcome you back to Paramount Motel and demonstrate the high standards of hospitality for which we are known.Warm Regards,Paramount Motel

4/10 Poor

Anne

Travelled with group
Disliked: Property conditions & facilities
The shower in the room is as dripping all night, presumably they knew it as the shower head was upside down and dripping upon arrival. The hairdryer didn’t work as the PowerPoint was pushed in/ broken. There was as not full curtain coverage in the second room either.
Stayed 1 night in Feb 2024
Response from Shun on 23 Feb 2024
Hi Anne,Thank you for taking the time to share your feedback with us. We deeply regret to hear about the inconveniences you experienced during your recent stay at Paramount Motel.With regard to the shower head, we were informed late with regard to this because we can replace it right away but since you didn't say anything during the stay so we opted to have it checked after you checkout. For the hairdryer, there was no report from the previous guest that it is not working so we believe the it is working fine not until you reported this to us and for the curtain, we are looking on having this addressed right away.Rest assured, we take your comments seriously and have immediately addressed these maintenance concerns with our team to ensure they are rectified promptly. Our goal is to provide all our guests with a comfortable and enjoyable experience, and we are truly sorry that we fell short of your expectations on this occasion.We value your feedback as it helps us to continuously improve our services. Should you decide to stay with us again in the future, please don't hesitate to reach out to our front desk team directly so that we can ensure your next visit exceeds your expectations in every way possible.Thank you once again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back to Paramount Motel in the future.Warm Regards,Paramount Motel

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shun on 23 Feb 2024
Hi Benjamin,Thank you for taking the time to share your feedback, although we're disheartened to see that your experience fell short of expectations. We're genuinely sorry for any inconvenience or dissatisfaction you may have encountered during your stay at Paramount Motel.At Paramount Motel, we strive to provide exceptional service and a comfortable environment for all our guests. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we continue to deliver the high standards we are known for.We would like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at [Your Contact Information] so we can discuss your experience further and work towards a resolution.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,Paramount Motel

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly and uncomfortable
Checkin is online, you have to download an app and even after that I still had to call them. It was all very complicated and inconvenient and took much, much, longer than the 3 minutes they promise, more like 15-20 minutes. There’s no reception or staff on site. I wasn’t expecting much from a place at this price point (this was a last minute booking and there wasn’t much available in that area), but I do expect cleanliness and a basic level of comfort. I got neither. There was a crusty, mystery stain on the middle of the carpet and the room smelt really awful. It smelt of sick tbh. I had to spray perfume everywhere but it didn’t work because what was causing the smell was still there. It looked like a very basic clean had been done in so far as whatever the stain had been had been scraped up, but no proper clean had been completed. Then again, it might have been something else causing the smell. It’s a mystery I wasn’t inclined to investigate too closely. No staff on site to help with this and presenting a room to a guest in that condition is not on, no matter what the price point. To top off the experience, the beds were like lumpy concrete. Needless to say, we got no rest. Never again!!
Stayed 1 night in Jan 2024
Response from Shun on 28 Jan 2024
Hi Elizabeth,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay at Paramount Motel.We regret that the check-in process did not meet your expectations. Please know that we included this on our listings and booking confirmation that this is a self-service check-in Motel wherein we don't have any reception. But our phone lines are always open if you wish to speak to us, it is just that we are sad we didn't receive any call from you so that we can assist you in a timely manner.Regarding the cleanliness concerns, we are genuinely sorry for the unpleasant conditions you encountered. We take your comments seriously, and our housekeeping team addresses every issue that we encounter to ensure a higher standard of cleanliness of each rooms.Please be assured that we are actively working on enhancing our services to provide a more enjoyable stay for all our guests. We value your input, and we hope you consider giving us another opportunity to exceed your expectations in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,Paramount Motel

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a fabulous stay. The rooms were lovely. Could use with a good deep clean.
Stayed 5 nights in Jan 2024
Response from Shun on 22 Jan 2024
Hi Sara,Thank you for your wonderful feedback! We're delighted to hear you had a fabulous stay at Gold Coast Inn. Your compliments on our lovely rooms are much appreciated. We value your input, and we'll make sure to address the deep cleaning to ensure an even better experience next time. Looking forward to welcoming you back soon! Warm Regards,Paramount Motel

8/10 Good

Dan

Liked: Cleanliness
Close proximity to the Gabba
Stayed 1 night in Jan 2024
Response from Shun on 12 Jan 2024
Hi Dan,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was the only thing going for this place. The Motel should be condemned, the room was dirty. The Air con sounded like a truck, the carpet was filthy, we had no hot water in the shower, the TV only half worked, the bed was just about to fall to pieces, paint was falling off dirty walls and ceilings. This is the second and last time I will book with wotif, each time the pictures don't fit with reality.
Stayed 1 night in Jan 2024
Response from Shun on 12 Jan 2024
Hi Joanne,We appreciate you taking the time to share your feedback, and we're truly sorry to hear about your experience at Paramount Motel. We sincerely apologize for any inconvenience you faced during your stay, as this falls short of the high standards we aim to maintain.Rest assured, we take your concerns seriously, and our team is committed to addressing each issue you've highlighted. We take cleanliness on top of our priority and our housekeepers are sending pictures every time they are done with the cleaning and everything is fine on it. We will take a look closely on this. We don't have any complain for the hot shower, most of the time we should take time in waiting for the water to be hot when turning on the faucet as it will not have hot water right away. I believe the TV is working fine as we don't have any complaints on this and I would like to know better about "half worked" only and what you meant on this.Thank you for bringing these matters to our attention, and we hope to have the chance to host you again, providing you with the exceptional service we are known for.Best Regards,Paramount Motel

8/10 Good

Reginald

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Shun on 12 Jan 2024
Hi Reginald,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

8/10 Good

Kerrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Stayed 3 nights in Jan 2024
Response from Shun on 12 Jan 2024
Hi Kerrie,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jan 2024
Response from Shun on 12 Jan 2024
Hi Tracey,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

6/10 Okay

Gaetane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The accomodation was fine. The checkin process was painful.
Stayed 1 night in Dec 2023
Response from Shun on 12 Jan 2024
Hi Gaetane,Thank you for taking the time to share your feedback following your stay at Paramount Motel. We appreciate your honesty and value your perspective on our accommodation.We're pleased to hear that you found the accommodation satisfactory. However, we are genuinely sorry to learn that the check-in process did not meet your expectations. Our goal is to provide a seamless and efficient experience for our guests, and we regret any inconvenience you may have experienced.I understand why it is painful and I am hoping for your undersanding as we are doing this to make sure that we will filter the guests checking in everyday to make your stay perfect as possible. We need to prevent any fraud cases inside our motel why there is a need to do this check-in process.Thank you for choosing Paramount Motel, and we hope to have the chance to welcome you back for an improved and more enjoyable experience.Best Regards,Paramount Motel

2/10 Terrible

lesley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant experience and stay
I have to say I'm really not happy with the room. It is dirty. There's bits and debris all over the floor, the kitchen work surfaces are not clean. The aircon is full of dust and above the head of the bed. No lights in the side lamps. The fridge is dirty and there's mould or debris on the shower head, a used rasor in the shower and not even a working toilet roll holder.
Stayed 1 night in Dec 2023
Response from Shun on 12 Jan 2024
Hi Lesley,Thank you for taking the time to share your feedback about your recent stay at Paramount Motel. We sincerely apologize for any inconvenience you experienced during your visit, and we appreciate you bringing these concerns to our attention.We take cleanliness and guest satisfaction seriously, and we are genuinely sorry about these items you raised. Our housekeepers will always take a picture every time they are done with the cleaning. Based on the pictures they sent everything is all good and we have had not any complains from the previous guest. Rest assured that we will look into this again to have this things cleaned.Once again, we apologize for any disappointment you encountered, and we appreciate your valuable feedback as it helps us improve. Thank you for choosing Paramount Motel, and we look forward to the chance to welcome you back for a much-improved experience.Best Regards,Paramount Motel

2/10 Terrible

Vanessa

Stayed 1 night in Dec 2023
Response from Shun on 12 Jan 2024
Hi Vanessa,We appreciate you taking the time to share your feedback about your recent stay at Paramount Motel. We are disheartened to learn that your experience did not meet your expectations, and we would like to express our sincere apologies for any inconvenience caused.It's important to us that all our guests have a positive experience, and we would appreciate more details about your specific concerns to help us address them promptly. Your satisfaction is our top priority, and we take your feedback seriously.Please feel free to reach out to us directly with more information so that we can investigate and resolve any issues you may have encountered. We value your input, and your comfort during your stay is of utmost importance to us.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with an exceptional experience that reflects the high standards we strive for at Paramount Motel.Best Regards,Paramount Motel

2/10 Terrible

Mohammed Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shun on 29 Feb 2024
Hi Mohammed Abdul,Thank you for taking the time to leave your feedback. We appreciate all comments, as they help us improve our services. However, we're disheartened to see that your experience with us fell short of your expectations. We strive to provide exceptional service to all our guests, and we regret that we didn't meet your needs on this occasion.At Paramount Motel, we take every review seriously and use them as an opportunity to learn and grow. We would love to hear more about your stay so we can address any concerns you may have had. Please feel free to reach out to us directly at [contact information], so we can make things right.Thank you again for your feedback, and we hope to have the chance to welcome you back for a more positive experience in the future.Warm regards,Paramount Motel

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet straight forward accommodation
Stayed 3 nights in Dec 2023

8/10 Good

Bryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Stevie-Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and spacious room
Stayed 1 night in Dec 2023

8/10 Good

Ian

Stayed 1 night in Dec 2023

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
It was just right place to stay.
Stayed 3 nights in Nov 2023

4/10 Poor

Aaron

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very out dated motel , probably wouldn’t stay here again
Stayed 5 nights in Nov 2023

6/10 Okay

Ali

Disliked: Staff & service
Stayed 7 nights in Nov 2023

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location. Staff friendly. Easy to book and extend. Convenient for city. But property is average to poor condition
Stayed 7 nights in Oct 2023

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the room away from the busy road and the cleanliness.
Stayed 2 nights in Nov 2023

6/10 Okay

Shristi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Joanna

Liked: Staff & service
Much older building, amenities are also older but has what you need. Note, stairs only up to second level apartments. Overall relatively comfortable motel for a night or two. We attended a wedding in the city so location was very good.
Stayed 2 nights in Oct 2023

8/10 Good

Corinne

Stayed 1 night in Sep 2023

6/10 Okay

Trevor

Liked: Cleanliness
It was clean but the check in was a bit confusing. The room looked like it was a storage room with no access to window.
Stayed 1 night in Sep 2023

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Was ok. Not too bad for 1 night.
Stayed 1 night in Sep 2023

6/10 Okay

Brenton

Location was good, clean and convenient, but the facilities out-dated, bathroom/kitchen need make over.
Stayed 1 night in Sep 2023

6/10 Okay

Sarojini

Liked: Property conditions & facilities
Over all ok. But didnt like the deposit for damage $100 and the check in at 3pm.
Stayed 3 nights in Sep 2023

6/10 Okay

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite neighborhood, easy excess to city , shopping and takeaways.
Stayed 16 nights in Aug 2023

8/10 Good

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean and good value
Stayed 1 night in Sep 2023

6/10 Okay

Bronwyn

Travelled with family
Liked: Amenities
Great property for the Gabba, walking distance and the Pineapple Hotel across the road is fabulous. IGA on the corner is handy and a nice river walk to SouthBank. Rooms are spacious and have everything you need. Only negative is keying in code to enter room when you first check in as they are very sensitive and no one can help you as there is not check in. We eventually got it and others also had trouble and can be quite distressing.
Stayed 3 nights in Sep 2023

6/10 Okay

Matthew

Stayed 1 night in Sep 2023

6/10 Okay

Jenny

Travelled with partner
Disliked: Staff & service, amenities
Tidy but difficult to access room and air con didn’t appear to work
Stayed 1 night in Sep 2023

8/10 Good

Alex

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Was a beautiful room and well kept area, could have done with staff to help at the service desk and to speak to a human. Could do with better sinage to show it, we missed it twice.
Stayed 1 night in Aug 2023

8/10 Good

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know there was going to be 24 stairs to get to our room because the day before we were due to check in, I sprained my ankle and had to walk up very steep stairs using crutches. The room was clean but dated and the bed wasn’t that comfortable and I wasn’t very thrilled that I had to put down a $100 deposit when I’d already paid for the room, I couldn’t really relax knowing that I had to either keep the room clean or have time to clean it prior to checking out. Not thrilled about having to have a code for the doors and a non contact checkin, I’d rather speak to someone on arrival and get a key or a swipe card
Stayed 2 nights in Aug 2023

10/10 Excellent

Caron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and tidy, though aircon didnt work and when i stripped the bed (just trying to be courteous) there was a huge blood stain... Dude needs a bissell..... Apart from that it was a good stay and would stay there again. Was very difficult to organise early check in and late check out..
Stayed 1 night in Aug 2023

6/10 Okay

Ann

Liked: Cleanliness
Stayed 1 night in Aug 2023