2/10 Terrible
Natasha
Travelled with family
22 Jan 2024
Disliked: Cleanliness
This so called accommodation was by far the worst accommodation we’ve ever stayed in. We reluctantly stayed because we had no where else to go. From the start, the key was not available to pick up so we had to wait for someone to drop the key off and no linen/ towels were provided for 2 of the beds. When we walked in the unit was filthy, smelt of cigarette smoke, fridge was turned off and stank, there was no kettle, no cups, no cutlery and microwave was filthy. The bathroom was a bigger disaster with mould everywhere. We were not prepared to use it. Please note we’ve notified Fair Trading that this accommodation should not have been offered for use. The building is derelict and not fit for purpose. Your due diligence in offering this accommodation on your website is obviously nonexistent and it is deplorable that your organisation accept money for such a terrible product. We will never use Wotif again and will be letting everyone know of our experience. Do better!!
Natasha
Stayed 1 night in Dec 2023