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Emporium Hotel South Bank

Photo gallery for Emporium Hotel South Bank

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Emporium Hotel South Bank

VIP Access

Emporium Hotel South Bank

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options
Map
267 Grey St, South Brisbane, QLD, 4101

Explore the area

  • Popular LocationSouth Bank Parklands1 min walk
  • Popular LocationLady Cilento Children's Hospital6 min walk
  • Popular LocationMater Private Hospital Brisbane8 min walk
  • AirportBrisbane, QLD (BNE)25 min drive

Choose dates to view prices

About this area

Brisbane

Emporium Hotel South Bank is located in South Bank, a neighbourhood in Brisbane, and is in the entertainment district and near the beach. Eagle Street Pier and Howard Smith Wharves are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Mall and Westfield Carindale. Check out an event or a game at Suncorp Stadium, and consider making time for South Bank Parklands, a top attraction not to be missed.

What's nearby

  • South Bank Parklands - 1 min walk
  • Southbank Parklands - 5 min walk
  • Queensland Conservatorium - 6 min walk
  • Lady Cilento Children's Hospital - 6 min walk
  • Mater Private Hospital Brisbane - 8 min walk

Getting around

  • South Bank Station - 5 min walk
  • Brisbane Airport (BNE) - 25 min drive

About this property

Emporium Hotel South Bank

Luxury Brisbane hotel in South Bank, walk to South Bank Parklands
This smoke-free hotel features 2 restaurants, an outdoor pool and 4 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site. All 140 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include espresso makers and pillow menus, and guests will also find minibars and flat-screen TVs.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch Flat-screen televisions come with pay-per-view films. Bathrooms include slippers, designer toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 45.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 35 for adults and AUD 18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Conference space
  • Meeting rooms - 7

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per stay
  • A damage deposit of AUD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 35 for adults and AUD 18 for children (approximately)
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 584 out of 681 reviews
5 - Excellent 86%
Rating 4 - Good. 64 out of 681 reviews
4 - Good 9%
Rating 3 - Okay. 15 out of 681 reviews
3 - Okay 2%
Rating 2 - Poor. 11 out of 681 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 681 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable bed. Great location. Fantastic pool and bar on rooftop
Stayed 6 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful yet again.
Stayed 3 nights in Apr 2022

2/5 Poor

Travelled with partner
Liked: Amenities, property conditions & facilities
No VIP package was offered so pointless. Hotel has more people using their lvl 21 restaurant than guests which stuffs up hotel guests trying to access or leave their rooms. Piano bar closed every night for functions. Hotel all hype with no substance and couod be so much more. Focus is more on events than being a 5* hotel.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Second time staying at this hotel and they continue to exceed expectations. Staff are incredible and the hotel is very luxurious!
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived nothing but 'excellent & 5 star' is all I could use to describe our experience, staff were friendly and helpful nothing was ever too much for them and could not make you feel any more welcome, the whole establishment is impeccable,from the first step in the foyer you knew it was going to be an experience to remember, the suite was extremely clean and modern, all the bars and restaurants simply fantastic and the pool area is truly something to be experienced by all..we have stayed in many hotels in Brisbane but i would have to say this is the only one for any future visits, well done Emporium definitely the ultimate in accommodation.⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Apr 2022