Thank you for the valued feedback, Kaatje and we look forward to seeing you again.Regards

Hi Chantelle, thank you for the great feedback, cant wait to see you again soon.Regards

We completely agree Christopher!come see us again soon.

Hi steven, thank you for bringing these issues to our attention, we will be having discussions with our teams.in future please come down to reception or call so we can address the issues. regards

Hi Kalukumara,Yes this is how our partnership with fitness first works. regards

Hi Cyrus, thank you for the great feedbackhope to see you again soon,Regards

Thank you for your feedback

Thank you for your feedback!

Thank you for your feedback. I will pass this on to the team. Looking forward to seeing you next time.

Thank you for your understanding and review for your stay with us. We are happy it was only a minor inconvenience for you. We look forward to accommodating you again.

Thanks for the leaving the review. The public transportation system is one of the many close perks to the hotel.cannot wait to see you again.

Thank you for your review. We apologize that this was your experience. Of course if you had booked a non-refundable room there is no daily servicing as outlined in our terms and conditions upon booking. If you had informed staff we absolutely would have had your room cleaned again and taken note of what occurred to ensure that this would be rectified for yourself and future guests.

Thank you for your review. Staff had made attempts to contact all guests prior to arrival; we can only apologize that we were not able to make contact with you.

Thanks. love to see you again.

Thankyou, it is one of the many close perks to the hotel.

Thank you

Thank you

Thankyou, glad you enjoyed your stay.

Hi Bhopinder - Thanks for your review and we're thrilled that you enjoyed your stay. Anytime you have a concern please let us know, we possibly could have arranged a small fee to upgrade to the 2 bedroom apartment. We hope to see you back again soon.

Hi Peter - thanks for staying with us. The Indian restaurant is amazing - glad you enjoyed it!

Thanks for your lovely feedback about our team - we really appreciate it.

Thank you

Thank you!

Thank you!

Hi Chris, thank you for continuing to stay with us and we really appreciate the feedback. We have started a repaint and refresh on all of our rooms so you will notice a difference the next time you come to stay.

Thanks

Thanks!!

Hi Cheryl - perfect score.... sounds like you really enjoyed your stay! It's always great to get feedback, to know we met all of your expectations is fabulous - I'll be sure to share the score with the team! We look forward to seeing you again soon

Hi Rebecca, Thank you for your review - I'm really pleased you enjoyed your stay. We look forward to your next shopping trip to Brisbane :-)

Thanks Lisa

Hi Chris, Thanks for the feedback - we appreciate you taking to time to share your thoughts. We look forward to seeing you on your next trip to Chermside

Hi Juanita - sounds like you enjoyed your stay and the Pink concert!! I'm so pleased you did - we look forward to seeing you again

Hi Michael - I am sorry that your stay was not everything that you had hoped. Our cleaners do in fact care a great deal abut the job they do and were very disappointed when they heard your feedback as they did come back to your room and try to fix everything that you had complained about. Thank you again for taking the time to let us know about your stay.

Hi Margarita,Thank you for your review - I'm pleased you enjoyed your stay with us and we look forward to seeing you again soon

Hi Dragan,I'm super pleased you enjoyed your stay again - be sure to let us know you are back for work - great scores get great upgrades :-)We look forward to seeing you again soon

Hi Sandra,Thanks for your review and sharing your thoughts.We provide free undercover parking - 35 spaces plus 8 visitor parks and ample parking on the street directly in front of the hotel. We do not own the vacant block next to the hotel, we have no control over what they do to cars illegally parked on their private land. Our breakfast room is open to all guest - all food and drinks are provided free of charge - we can seat 40 people at a time and it's open between 7am and 9am each day. We started our free community breakfast project over 10 years ago, originally just for hospital patients and their families, now for all guests - most people enjoy it and the spirit with which it is provided.If the shampoo and conditioner/soap dispenser was empty in your shower, I apologise, simply reporting that to Reception during your stay would have remedied that issue for you immediately.Enjoy the rest of your day and we look forward to seeing you next time you need to stay in Brisbane

Hi Irene - Thank you for your wonderful review and we're glad that you enjoyed your stay.

Hi Robert - we appreciate your comments and have investigated the room that you stayed in to ensure that it is clean and mould free.

Hi VanessaThank you for staying with us - we are thrilled you enjoyed your stay and with your score. I will be sure to pass on your observations to the team. Thank you again - we appreciate your business and look forward to seeing you again soon

Hi Clint,Thank you for staying with us and for sharing your thoughts on your stay. It's clear you enjoyed your time with us and we look forward to seeing you again when next you are in Brisbane

Good morning Stewart - thank you so much for your wonderful review - I am thrilled you enjoyed your stay with us and that we met all of your expectations! I'll be sure to share your thoughts with the team - we look forward to seeing you again !

Hi Bruce - thank you for taking the time to share your thoughts with us - I'm pleased you enjoyed your stay and that we met your stay expectations. I look forward to seeing you again soon

Hi Phillipa - wow a perfect score! Thank you so much for staying with us - you obviously enjoyed your stay and we're thrilled about that. Can't wait to see you again soon

Wow - thanks Rebecca, we appreciate it.

Hi Jacqueline - sounds like things didn't go completely to plan. We'd appreciate some details to see where we can improve - don't hesitate to contact us directly to discuss further.

Hello and thank you so much for the perfect score!! You obviously enjoyed your stay with us and we appreciate you sharing your thoughts with us and other potential guests.We look forward to seeing you again on your next trip to Brisbane

Hello and thank you for taking the time to post your review score - looks like you enjoyed your stay with us - we look forward to seeing you again soon

Thank You

Hi Jeff - Breakfast is a complimentary service - not something that is charged as part of your stay so therefore we do not offer anything else as "compensation". We have an after hours key drop that is advertised on our FAQ when you check in and popping your key under the door is also acceptable.

Hi Lyn - apologies for the knickers, they definitely should not have been a part of your package. We're thrilled that the Indian was good - we are yet to try it!! And we're always happy that our awesome staff get a mention!!