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"Our stay at Nova Hotel was extremely disappointing. The room was unclean, with a strong, unpleasant smell and visible mould on the walls and ceiling. The mould was so severe that our child developed a bad cough during our stay — It was an unhealthy and distressing environment for a family. This was truly a terrible and unprecedented experience. I would not recommend this hotel to anyone, especially those traveling with children or anyone with health concerns. Basic cleanliness and safety should never be compromised. Very disappointed that this was even listed on a platform like Expedia."

"Great location with good scenery. Staff are both attentive and friendly. Place is a bit old, should consider cleaning the patio by the restaurant as it was dirty and slippery. We availed the breakfast and it was very good. I’ll recommend this place for anyone who considers it. "

"Love the location of the property, away from main road and set back, not far from Brinchang town. Beautiful property ground, love our room facing the mountain! Staff was very friendly. Service and food at The Lantern Chinese restaurant was very good. Breakfast buffer was good but could improve with more rotation of different varieties of food. We stayed 3 nights and breakfast quickly became very repitative."