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"Clean and tidy room, the bed was very comfortable and the staff are very friendly and helpful. The location of the hotel is perfect with the bars and restaurants being extremely close. Overall, would stay again and recommend to others. "

"Best things about the hotel are its obvious location to the airport (3min walk) and the fact that it is new. Aspects to improve on are the menu, ‘just sold the last one’ being the obvious one! "

"Everything was great as per normal. "

"First time I’ve never really been impressed with the staff. On arrival they didn’t even acknowledge our presence - both tapping away on their computers - until one finally acknowledged us and said the other one would check us in. After another while, she finally just said “surname”!! No smile, no greeting. Nothing. Apart from that, great hotel as always. Close to great restaurants and walking distance of town. "

"Staff were very professional and helpful. The hotel was very clean and very good quality breakfast "

"We stayed Easter Sunday night on a bed & breakfast deal. Our room was on the Tiger Bay Floor (top floor) Room was a super king bed, very comfy, fabulous walk in shower with lovely fluffy towels and nice toiletries. Small balcony with fab views towards Penarth and over looking the wetlands. Room also had coffee / tea / fridge complimentary water and Welsh Cakes. In room safe and hanging wardrobe and drawers We also had robes and slippers which were excellent for going to the spa. Breakfast was excellent, albeit busy we had a great table overlooking the Bay. Nothing was too much trouble for the excellent staff in all departments. Wouldn’t hesitate to stay again. "

"Beautiful hotel, amazing breakfast."

"This was our second stay and we love the hotel. But last night we had no hot water. Cold shower only"

"Perfect location next to the train station and in the city centre"