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Reviews of ibis Bridgwater

2.5 out of 5
ibis Bridgwater
Woodlands Court Business Park, Bristol Road, Bridgwater, England

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 359 reviews" "
Rating 8 - Good. 93 out of 359 reviews" "
Rating 6 - Okay. 48 out of 359 reviews" "
Rating 4 - Poor. 30 out of 359 reviews" "
Rating 2 - Terrible. 20 out of 359 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities
It was all very nice. But rooms were to small
Stayed 1 night in May 2024

8/10 Good

malcolm frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in May 2024
Response from Team Ibis on 7 May 2024
Thank you for your fab review! We are glad our staff provided great service

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Team Ibis on 6 May 2024
Thank you for your 5/5 review! We are glad you enjoyed your stay with

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect for a over night stay
Stayed 1 night in Apr 2024
Response from Team Ibis on 29 Apr 2024
Thank you for your fab 5/5 review! We are glad you enjoyed your stay with us

10/10 Excellent

Adela

Stayed 2 nights in Apr 2024
Response from Team Ibis on 14 May 2024
Thank you for your fab 5/5 review! We are glad you enjoyed your stay with us

10/10 Excellent

andy

Travelled with partner
Excellent as always room was clean and tidy Staff were very friendly We had a quiet room Definitely will stay again
Stayed 1 night in Apr 2024
Response from Team Ibis on 23 Apr 2024
Thank you for your fab review! We are glad you enjoy your stays here.

6/10 Okay

Laura

Travelled with partner
Nice enough place, not great but not bad. Comfortable enough. Don’t bother with the breakfast it’s very poor.
Stayed 1 night in Apr 2024
Response from Team Ibis on 23 Apr 2024
Thank you for sharing your experience! We're glad to hear that you found our place comfortable overall. We're sorry to hear that the breakfast didn't meet your expectations. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Thank you for sharing your experience! We're glad to hear that you found our place comfortable overall. We're sorry to hear that the breakfast didn't meet your expectations. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times staff and the room were always excellent, food a bit limited but ok nothing special Easy access from the motorway If you have an EV they have a few charging points
Stayed 1 night in Apr 2024
Response from Team Ibis on 18 Apr 2024
Thank you for your fab 5/5 review! We are glad you enjoy your stays with us

6/10 Okay

Alys

Liked: Staff & service
Disliked: Cleanliness
The room was a decent size and the bed was comfortable. However, the bathroom and the bedroom itself was dirty. Dirty marks left on the shower walls and the walls of the bedroom. Could hear the noise from other bedroom when they use the bathroom - water movement.
Stayed 1 night in Apr 2024
Response from Team Ibis on 15 Apr 2024
Thank you for taking the time to post a review. We are sorry to hear of the issues you encountered during your stay with us. We will feedback to the housekeeping department.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Team Ibis on 18 Mar 2024
Thank you for your 4/5 review! We are glad you enjoyed your stay

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same breakfast every day
Stayed 5 nights in Mar 2024
Response from Team Ibis on 18 Mar 2024
Thank you for your 3/5 review.

10/10 Excellent

Asmita

Liked: Cleanliness, staff & service, property conditions & facilities
I really love the environment and the food was amazing.
Stayed 1 night in Mar 2024
Response from Team Ibis on 18 Mar 2024
Thank you for your 5/5 review! We are glad you enjoyed your stay with us and that you loved the food

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very comfy bed and very quiet location. Very good bar and food all beautifully presented. Great Reception. Excellent breakfast selection. This is a great location for our business in the area. Would recommend to anyone.
Stayed 1 night in Mar 2024
Response from Team Ibis on 18 Mar 2024
Thank you for your fantastic 5/5 review! We are glad you enjoy staying here

8/10 Good

mark

Travelled with partner
Liked: Amenities, property conditions & facilities
Comfortable rooms. Make sure to use your "Do not Disturb" door sign or they start knocking early on a Sunday morning
Stayed 2 nights in Mar 2024
Response from Team Ibis on 4 Mar 2024
Thank you for your 4/5 review. We are glad you enjoyed your stay with us.

10/10 Excellent

Marcellus

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Team Ibis on 4 Mar 2024
Thank you for you for your 10/10 review! We are glad you enjoyed your stay with us

10/10 Excellent

owain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Team Ibis on 16 Feb 2024
Thank you for your fab 10/10 review!

6/10 Okay

Barry

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was basic, not as clean as I would like. Road noise was loud which disturbed sleep. Food was okay but inconsistent.
Stayed 2 nights in Feb 2024
Response from Team Ibis on 16 Feb 2024
Thank you for your review. We are sorry to hear you had issues during your stay. We will feed back to the relevant teams

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Ibis on 12 Feb 2024
Thank you for your fab 10/10 review!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Team Ibis on 12 Feb 2024
Thank you for your fab 8/10 review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Ibis on 5 Feb 2024
Thank you for your fab 5/5 review!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Ibis on 30 Jan 2024
Thank you for your 8/10 review!

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Team Ibis on 29 Jan 2024
Thank you for 4/5 review! We are glad you enjoyed your stay with us

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Ibis on 16 Jan 2024
Thank you for your fantastic 10/10 review!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Food was excellent
Stayed 1 night in Jan 2024
Response from Team Ibis on 16 Jan 2024
Thank you for your fantastic 10/10 review!

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Team Ibis on 9 Jan 2024
Thank you for your fab 10/10 review!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team Ibis on 9 Jan 2024
Thank you for your fab 10/10 review!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Charlotte(Reception) on 14 Dec 2023
Thank you for your 10/10 review. We hope you join us again soon Team Ibis

10/10 Excellent

Shaun

Stayed 1 night in Dec 2023
Response from Team Ibis on 9 Jan 2024
Thank you for your fab 5/5 review!

6/10 Okay

Mark

Liked: Staff & service
Clean but smelly room. A basic hotel next to a noisy and busy road. Small uninviting room. Thankfully only there for one night. Wont be staying there again.
Stayed 1 night in Nov 2023
Response from Team Ibis on 28 Nov 2023
Thank you for taking the time to post a review. We are sorry to hear of the issues you encountered during your stay with us. We hope the staff were able to assist on the day. Regards

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for everything we planned to do. Clean and updated rooms. Love the new style room layout and Scandinavian style storage. Bathrooms are superb with a more upmarket feel. Staff went out their way to help and assist when required. Highly recommended and most definitely will come back.
Stayed 1 night in Nov 2023
Response from Team Ibis on 28 Nov 2023
Thank you for your fantastic 5/5 review! We are glad you enjoyed your stay with us. Regards

6/10 Okay

Alistair

Stayed 1 night in Nov 2023
Response from Team Ibis on 15 Nov 2023
Thank you for your review

4/10 Poor

michael

Disliked: Staff & service, property conditions & facilities, room comfort
Michael
certainly a budget hotel ,not a patch on premier inns.no decoration in bedroom ,bare concrete walls with roof leak repairs between wall and ceiling evident.no drinking glasses provided in room.
Stayed 3 nights in Nov 2023
Response from Team Ibis on 13 Nov 2023
Thank you for your review. The feature walls are made of pre-fabricated concrete. The design is of a modern industrial look and the impurities on the walls are part of this design. We appreciate this will not be to everyone's taste, however please be advised that the walls are clean, safe, fit for purpose

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Team Ibis on 13 Nov 2023
Thank you for your fab 10/10 review!

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Team ibis Bridgwater on 6 Nov 2023
Thank you for your 10/10 review!

8/10 Good

Mark

Stayed 3 nights in Sep 2023
Response from Team ibis Bridgwater on 2 Nov 2023
Thank you for your 8/10 review

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team ibis Bridgwater on 1 Nov 2023
Thank you for your 8/10 review!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay loved that my iris (dog) was aloud to stay. The whole of all what was on offer whilst you stay was just perfect for us. Breakfast fresh and yummy!!!
Stayed 2 nights in Oct 2023
Response from Team ibis Bridgwater on 1 Nov 2023
Thank you for your fab 5/5 review! We are glad you and Iris enjoyed your stay with us

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
The room is quite comfortable and clean but no room service after 9:30, the kitchen is closed, no much TV channel to watch
Stayed 1 night in Oct 2023
Response from Team ibis Bridgwater on 1 Nov 2023
Thank you for your 8/10 review. We have fed back to the evening team as we should have 24hr room service available for our guests

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023
Response from Team ibis Bridgwater on 6 Nov 2023
Thank you for your 5/5 review!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stay.
Had a great stay on 2 consecutive weekends. Keep up the great work ! Breakfast was amazing.
Stayed 1 night in Oct 2023
Response from Team ibis Bridgwater on 17 Oct 2023
Thank you for your fab review! We are glad you enjoyed your stays with us

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, expensive food.
Hotel and staff were lovely but the restaurant attached to the hotel is ridiculously expensive. £26 for sirloin steak but the admiral down the road is £10 cheaper. Beer selection at the bar not great and the bar staff extremely inexperienced. One we spoke to did not know what a Chardonnay was! Not keen on the hidden £9 charge to park the car either. If the price is cheap enough, pleasant hotel to stay the night but look elsewhere to eat and drink.
Stayed 1 night in Oct 2023
Response from Team ibis Bridgwater on 9 Oct 2023
Thank you for your review. We will feed back to the hotel management team re the price of steak. The parking charges are listed on all of our booking channels and on the confirmations you receive once booked so we apologise if you didn't see these.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay !
Had a great stay. Food was amazing ! Breakfast was great. Staff was great. £9 for parking. Had I seen this I wouldn’t have booked it sorry ( just me being tight )
Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 5 Oct 2023
Thank you for your review - we are glad you enjoyed your stay with us!

6/10 Okay

Martin

Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 28 Sept 2023
Thank you for taking the time to post a review

6/10 Okay

John

Ok but clearly shortage of staff. What staff were there were very good but the hotel seemed to be understaffed. For instance in our stay over 5 nights our room was not serviced. Service in the restaurant was far to slow.
Stayed 5 nights in Sep 2023
Response from Team ibis Bridgwater on 26 Sept 2023
Thank you for taking the time to post a review. We are sorry to hear of the issues you encountered during your stay with us. We will feed back to the hotel management team.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Dreadful
The hotel room was filthy. The corridor was covered in white paper and the room had no shampoo or wash in any of the containers. We could not wash hands after using the toilet. The shower was blocked and couldnt drain away. When we lifted the drain it was blocked with hair. I was standing in filthy brown water. The wall fan was full of dirt. Toilet was not clean. We couldnt eat till 7.30 as there was a buffet arranged for a group. When we left we overheard two employees complaining that the cleaner was taking an hour to clean aroom and that it should take 15 mins. This is obviously why the rooms are so unclean and unhygenic.
Fan full of gunk
Toilet not cleaned at rim
Corner full of mold
Hair blocking drain
Stayed 1 night in Sep 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good apart from no shampoo
Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 26 Sept 2023
Thank you for your review! We are glad you enjoyed your stay with us

8/10 Good

Joe

Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 26 Sept 2023
Thank you for your 8/10 review! We are glad you enjoyed your stay with us

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location being close to the motorway but thought it odd I had to pay for parking. Only met the receptionist who was very helpful and polite. Room is great, very modernised with with USB ports in the sockets, air conditioning that works really well and nice decor and lighting.
Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 18 Sept 2023
Thank you for your 4/5 review!

6/10 Okay

Kelvin

Stayed 1 night in Sep 2023
Response from Team ibis Bridgwater on 1 Nov 2023
Thank you for your review