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"First time for us at this modern hotel and it had everything we needed for a 2 night stay in Liverpool post cruise. The reception staff were very helpful and friendly, they gave great local advice. The hotel felt very safe & secure, no one could just wander in. A hotel key card is needed for the doors and elevator. Our room was great, very clean and the bed was so comfortable we slept 12hrs the first night! The room had a mini kitchen, smart tv, huge wardrobe, safe & ironing board. Bathroom was huge but a walk in shower would have been easier for us both. I should have checked. This was a room only basis but there are loads of eateries nearby. Highly recommend The Wreck for breakfast, just 50m away. We would stay at The Resident Liverpool again."

"Always stay at the Liner with my friend and have done for many years . Lovely ,friendly hotel .Handy for everything in the city .Staff are smashing and attentive . Rooms are very clean and beds are comfortable which is what you need after going round my favourite city. Thank you"

"Great stay a little hiccup with a tiny fly in my wine but everything else was greatxxxx"

"Cold shower Lumpy bed Lumpy pillows Paper thin walls A very poor response to my upsetting experience from staff and no comments to try and listern or provide anything to address my concerns as an IHG member"

"Very spacious hotel, friendly and helpful staff but there was no restaurant for an evening meal. The breakfast was very good."

"A lovely stay catching up with friends, very friendly attentive and engaging staff were fantastic a real asset to the hotel."

"Great staff. Good accomodation. Great location. Terrace bar A1 in the sun. Thats 2 visits in 2 months but will be back inside next few weeks without doubt."

"Dave is so friendly and helpful. As the notice at reception says, "arrive as strangers, leave as friends". He and Colette (who helps with rooms, etc) showed me how to get around unfamiliar travel systems (easy when you know how!) Breakfasts were good, often accompanied by good chats. Thanks Dave, I'll be back!"

"Beautifully decorated, very comfortable. Be prepared to climb stairs and don't miss the Iron Men sculptures on the beach!"