Search Hotels Near Brass Mill Center, Waterbury

"Arrived to check in Friday, April 24, 2026. Desk clerk said we have a little problem----the elevator is not operating your room is on the 4th floor. Clerk said elevator was out for two days so far however, upon researching more recent reviews truth was elevator was out since April 11 or 13 there was time to notify us of the fact and give us an option . may not have been an issue but the fact is when we made the reservation for a handicap room due to severe osteoarthritis in my knees -. No for warning just we don't have a handicap room on first floor available No offer to help us find another place and now we are past refundable time. We were offered a 2 queen bed room for same price after 6 hours in a car and a Friday evening and having to be someplace else right after check we accepted reluctantly.. The room was unable to be controlled comfortably it was either too hot or too cold,. The water had to run no lie 5 minutes to warm up. The toilet was THE LOWEST I've ever seen and the toilet seat itself was loose and moved all over. Again not conducive for my knees. Continental Breakfast was acceptable could have been warmer as it was chilly out and it was cold in dining area. When I made the reservations I read reviews saw nothing alarming until it was.Reservation was made March 7 elevator out April 11. Poor Business all around. Sidewalks outside all chopped up and poorly patched"

"Great pool and hot tub but the kids were loud wild and not monitored by adults"

"Older hotel kept up reasonably well."

"Property Was Dated but clean. No issues what so ever"

"Workout room was small and often had kids playing in there, the AC worked great in there though. In my room I had no hot shower water all three days. Not sure if it was because I was next to the laundry room and shared a water heater, cold showers for 3 days nonetheless which wasn’t great. The small restaurant/bar had great food. Place was clean and staff was friendly and helpful."

"Was in the area for a wedding. Room was clean & comfortable"

"The staff were very friendly check-in was very easy. The only thing I found wrong with the property was the rooms were old specially, the bathrooms things needed to be fixed and re-grouted and recaulk And housekeeping really needed to clean and rechecked rooms in our room we had a dishwasher. It had macaroni left in it. There was stains on the wall near the mirror. The room just needed to be better cleaned other than that I like the hotel very convenient target Starbucks, and other restaurants And breakfast was a little poor that scrambled eggs every day very dry orange juice was very bitter, and I think they needed to have more fruit option"

"Everything was great or expected but the room could've been cleaner. Was a faint odor resembling but likely not vomit. Hairs in shower and sink."

"Would come back again "