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Reviews of Village Hotel Bournemouth

3.5 out of 5
Village Hotel Bournemouth
Wessex Fields, Deansleigh Road, Bournemouth, England

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1007 reviews" "
Rating 8 - Good. 320 out of 1007 reviews" "
Rating 6 - Okay. 149 out of 1007 reviews" "
Rating 4 - Poor. 72 out of 1007 reviews" "
Rating 2 - Terrible. 74 out of 1007 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bla
Stayed 2 nights in May 2024

8/10 Good

Hitesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent leisure facilities.
Stayed 1 night in May 2024

10/10 Excellent

Summa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. With spa facilities
Stayed 1 night in May 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor hotel got kved to 2 different rooms because of the poor cleanliness off thr rooms. Dirty underwear in the bed on 1st room, blinds broken in 2nd room, and 3rd room was just filthy
Stayed 3 nights in May 2024

6/10 Okay

Janice

Travelled with family
Rooms at the front are very noisy when people leaving the pub. Also music from the gym almost shakes the rooms from around 7 each morning so no hope of sleeping any later. Room service app wasn’t working properly when we were there
Stayed 2 nights in May 2024

8/10 Good

Mandy

Stayed 2 nights in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, enjoyed our 2 nights. Great room and facilities, will definitely be back.
Stayed 2 nights in May 2024

8/10 Good

Elliot

Stayed 1 night in May 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault the hotel
Stayed 1 night in Apr 2024

6/10 Okay

Patricia

The bar & grill very busy , loud . Had breakfast in the other room . Would have been nice to have an evening meal in there instead of going to the Toby carvery which was lovely . Shame . Not everyone wants big TVs and sport do understand, some people do
Stayed 1 night in Apr 2024

10/10 Excellent

loran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, good sports facilities
Stayed 1 night in Mar 2024

6/10 Okay

Bryan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Dayo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Guy, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right opposite the hospital for visiting - which we required for 4 days. Thank you for everything. Made a difficult week much easier.
Stayed 1 night in Feb 2024
Response from Sherrell Simmonds, Host Manager on 15 Feb 2024
Hi there Guy, Thank you very much for your feedback. We are very happy to hear that your visit was made easier. Kind Regards,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people good service
Stayed 1 night in Feb 2024
Response from Sherrell Simmonds, Host Manager on 15 Feb 2024
Hi there Andrew, Thank you for your review. We will pass your feedback on to the team. Kind regards,

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

6/10 Okay

Dirk

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
Very average hotel, very disappointing breakfast but handy for hospital. I booked a different hotel the week after.
Stayed 3 nights in Jan 2024
Response from Sherrell Simmonds, Host Manager on 15 Feb 2024
Hello there Dirk, We are disappointed to hear that you were not fully satisfied with your stay with us. We welcome all feedback and are constantly trying to improve. We will pass this to the relevant department. We hope you will stay with us again. Kind regards,

4/10 Poor

Sue

It was supposed to be a King bed but it was two singles. I tried to book in person as my mum was in the hospital across the road. I was told there were no rooms but was able to book through Expedia. It is not good value for money compared to other hotels in Bournemouth. Not a king bed and too much furniture in the room kept banging into it. TV was big and good to watch and easy to operate.
Stayed 1 night in Feb 2024
Response from Sherrell Simmonds, Host Manager on 15 Feb 2024
Hi there Sue, Thank you for your review. Unfortunately, a lot of the rooms offer a king size bed that is actually a zip and link so that we can convert to twin beds also. We appreciate your feedback and will pass on to the relevant departments. We hope to be able to welcome you back soon. Kind regards,

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Generally excellent. A little let down by bar staff lack of knowledge and interest (young male staff)
Stayed 2 nights in Jan 2024

6/10 Okay

Charlotte

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice looking but needs a good clean
Plug in bath was disgusting - had to scrape hairs out of it so water could run through.
Stayed 1 night in Jan 2024

6/10 Okay

Lina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The heating didn't work in the room, none of the sickets next to the bed. The leisure facilities would be great if sauna and steam room would wirk,like was advised in their website. Jacuzzi was so busy,so we could get there just once in 3 hours time been there,so no pleasure at all,then you have to queuere and keep checking,not just relaxing. Not a single water fountain, first leisure where I couldn't find a single water fountain.
Stayed 1 night in Jan 2024

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Stayed 1 night in Jan 2024

4/10 Poor

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
Very last minute booking …. Needed parking for a slightly larger vehicle the staff couldn’t more helpful excellent customer service
Stayed 1 night in Jan 2024

6/10 Okay

Nick

Liked: Room comfort
Disliked: Cleanliness
Needs a lick of paint an housekeeping need glasses
Stayed before and all was good however this time I was put in a really tired looking room with some dirty underwear and tights left on the chair from a previous occupant
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lots of parking
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Merry Ednorice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ross

Business traveller
Disliked: Staff & service
Very disappointed
Booked and paid for a club room but on arrival was told there’s wasn’t any , wasn’t offered a reduction in price just a coffee , then get given a room right opposite the lift which was a nightmare all night ! this place was really nice a couple years ago but gone down hill massively
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Travelled with partner
Overall ok, room good size, but lacks seating. Drinks were expensive. Food was ok, however a little expensive for what it was. We were hoping for a separate restaurant to eat in and not the bar area. It was my wife’s birthday and with all the workers from the hospital project it became a little noisy. Unfortunately, some party goers continued the party outside the bar which could be heard from our room which was quite a way away from his area. This happened on all three nights we stayed and on the final Saturday night this went on until around 2am in the morning, so not a great night sleep.
Stayed 3 nights in Nov 2023

4/10 Poor

Miranda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Emily

Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel, friendly staff and great food and drink in bar/ restaurant
Stayed 1 night in Nov 2023

6/10 Okay

G

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lives up to it's poor cleanliness reports
Unfortunately the room was only cleaned on one day out of three. The shower was blocked but was quicly cleaned. Breakfast was good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Estelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2023

8/10 Good

Hannah

Stayed 1 night in Oct 2023

2/10 Terrible

Tomas

Stayed 1 night in Oct 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Kevin

Stayed 2 nights in Sep 2023

8/10 Good

Joaquim

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Some must issues
No really happy because not sleep propely because the matress are divide in two for a king size bed its wrong because you wake whit a peace of wood in your spine! Aswell when i check in very frendly people in reception they give room 235 and when i went i found a stick to the women hair in floor ! The tv only shows 3 or 4 channels make me claim another room 237 and ask to tv again ! Slice noing! After all i enjoy thank
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay comfortable
Stayed 2 nights in Sep 2023

6/10 Okay

Baris Can

Stayed 2 nights in Sep 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast
Room was very good nice and clean , however the breakfast was £10 but no mushrooms , no fried egg , no white bread , streaky bacon not a patch on premier inn ,
Stayed 1 night in Sep 2023