Search Hotels Near Boston Guildhall, Boston

"No plug in bathroom hand basin. 2 lightbulbs not working. Divet ripped on seam. Room cold no heating or extra blanket."

"Excellent hotel. Nice and clean room. Great value for money. Excellent location near Globe weatherspoons. They had a nice surprise for our anniversary, some walnut cakes with a lovely note. 10/10. Highly recommended and would definitely come back. "

"No charge for parking and it was directly outside the hotel. Once we got our key from the reception which is in a different location to the hotel, situated a few minutes walk to in the golf course reception area we enjoyed our stay at Boston West. The room was clean and spacious. No issues at all. The hotel is located about a 15 minutes drive away from Boston centre. We didn't go to the restaurant situated in the golf course building so can't review the breakfast etc... Overall we were happy with our stay. "

"Check-in is at 2 pm and check-out already at 10 am, which would suggest that the room should at least be clean. Nothing could be further from the truth. Luckily, at least (and probably only) the bed linen in this room was washed and fresh — otherwise we would have done what other guests did and simply left. The carpet was dirty, and the only bedside lamp in the room was filthy and covered in cobwebs. A hole where the window handle should have been was stuffed with paper. The shower and sink clearly hadn’t been properly cleaned for months. There was mould in the shower mixed with grime. The cabinet above the toilet was barely attached to the wall and completely useless at the angle it was hanging. The TV was basically unusable — it was hard to find any channels, and when something finally appeared, there were constant issues. And the sockets… in the entire room, the only working outlets were for the kettle and the TV, plus two behind the headboard. When I tried to plug in the bedside lamp, I was afraid my hand would get stuck between dirt and cobwebs… So charging a phone was quite a challenge. The parking is a joke, and the yard itself is full of rubbish. The man who checked us in might have been nice, but if he’s the owner, he has absolutely no idea how to run a business! This is a place I will never return to and will never recommend to anyone. The price was okay — no one expected luxury for that amount — but come on, cleanliness is the absolute minimum!!!"

"All good"

"Breakfast was excellent but hotel very tired and shabby in places. "

"Friendly welcome, check-in desk in an awkward place, feel like your in the way of the bar staff or customers queuing the bar. Causing an obstruction with suitcases for someone wherever you stand. Room spacious and clean, plenty of tea, cofee milk etc provided. Had dinner, which was good and even had a go at the quiz! Breakfast the following morning was ok. There seemed to be some sort of staff meeting going on at one part of the dining room, and so there wasnt much instruction on what to do with regards helping yourself to tea or coffee etc, or care taken to provide much of a service, ordered at the bar, i had an omelette and it tasted a bit burnt in places. Server looked like she was the only one working and hence why maybe she didnt look happy to be there, but she wasnt rude at least. "

"Never had time to eat"

"Fabulous food and excellent accommodation with friendly welcoming staff."