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In-room safe, desk, soundproofing, cots/infant beds
In-room safe, desk, soundproofing, cots/infant beds
In-room safe, desk, soundproofing, cots/infant beds
In-room safe, desk, soundproofing, cots/infant beds

Guest reviews

4.4/5 Excellent
278 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationCathedrale St. Andre3 min walk
Popular LocationHotel de Ville Palais Rohan4 min walk
Popular LocationNotre Dame Church5 min walk
AirportBordeaux (BOD-Merignac)19 min drive

Choose dates to view prices

  • Large Mama Double

    4.5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsLarge Mama Double
  • Medium Mama Double

    4.2/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsMedium Mama Double
  • Small Mama Double

    4.7/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSmall Mama Double

About this area

Bordeaux

Located in Bordeaux, Mama Shelter Bordeaux is in the historical district and near a train station. Aquitaine Museum and Musee des Beaux-Arts are cultural highlights, and some of the area's notable landmarks include St. Michael Basilica and Place de la Bourse. Looking to enjoy an event or a game while in town? See what's going on at Chaban-Delmas Stadium, or consider a night out at Rock School Barbey.

Visit our Bordeaux travel guide
Map
Popular Location

What's nearby

  • Cathedrale St. Andre - 3 min walk
  • Hotel de Ville Palais Rohan - 4 min walk
  • Notre Dame Church - 5 min walk
  • Grand Theater Opera National of Bordeaux - 6 min walk
  • Musee des Beaux-Arts - 7 min walk

Getting around

  • Gambetta Tram Station - 2 min walk
  • Bordeaux St-Jean Station - 7 min drive
  • Bordeaux (BOD-Merignac) - 19 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves lunch and dinner.

About this property

Mama Shelter Bordeaux

Bordeaux hotel in Bordeaux City Centre, walk to Grand Theater Opera National of Bordeaux
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include safes and showers.
Mama Shelter Bordeaux offers 97 forms of accommodation with computers and a safe. 27-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 18.00 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 27-inch flat-screen TV
  • TV channels
  • Computer
  • Films for purchase
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18.00 for adults and EUR 9 for children (approximately)
  • Pet fee: EUR 25 per pet, per night
  • Crib (infant bed) fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Bordeaux Hotel
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Bordeaux Bordeaux
Mama Shelter Bordeaux Hotel Bordeaux

Frequently asked questions

Can I cancel my reservation for free at Mama Shelter Bordeaux and receive a full refund?
Yes, Mama Shelter Bordeaux offers free cancellation on select room rates, because flexibility matters! Please refer to Mama Shelter Bordeaux cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a fee of EUR 25 per pet, per night.
How much is parking at this property?
Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to 4 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
Located in Bordeaux City Centre, this hotel is within a 10-minute walk of Grand Theater Opera National of Bordeaux, Aquitaine Museum and Musee des Beaux-Arts. Place de la Bourse and Contemporary Art Museum are also within 1 mi (2 km). Gambetta Tram Station and City Hall are within a 5-minute walk.

Guest reviews

Overall score and ratings for Mama Shelter Bordeaux

4.4
Excellent
5 - Excellent
141
4 - Good
107
3 - Okay
24
2 - Mediocre
4
1 - Poor
2
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for a weekend!

Great location, good rooms, the place to be in Bordeaux. Be sure to try the breakfast and visit the rooftop.

Stayed 1 night in Feb 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, room comfort

Stayed 1 night in Dec 2019

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Great location and stylish hotel- yet the basics such as a kettle and or coffee machine weren’t in the room. There was a microwave (!) but no serve ware or cutlery whatsoever - so overall really useless. Worst of all though - on January 3rd the fire alarm went off at 6:10am... luckily it turned out to be a false alarm. Yet do you think anyone would even have so much as apologised? It was met with complete negligence to the point that we even had to ask several Staff whether there was truly nothing serious going on!!! There was no reassurance nor any apology for the disturbance (again, everybody was woken up and ran out in PJs!), nothing! Was handled at a level of unprofessionalism that left me baffled. Not even a free coffee offered to the guests the next morning. So hotel wise: great! Service wise: deplorable!

Stayed 3 nights in Dec 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very friendly staff, room very small, very clean.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019