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Reviews of L'Hôtel Particulier

L'Hôtel Particulier
44 rue Vital Carles, Bordeaux, Gironde

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 447 reviews" "
Rating 8 - Good. 142 out of 447 reviews" "
Rating 6 - Okay. 31 out of 447 reviews" "
Rating 4 - Poor. 8 out of 447 reviews" "
Rating 2 - Terrible. 2 out of 447 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Victoria Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a stunning building. We had a lovely grand room with a small balcony overlooking the avenue. Slightly quirky room with the bathroom open and behind the bed, but great size and decor. Only downside was having no tea/coffee facilities in the room as they are available on the landing.
Stayed 4 nights in Mar 2024
Response from Lorine - Receptionist on 19 May 2024
Thank you for your kind words and for taking the time to share your experience at our hotel. We're delighted to hear that you enjoyed the charm of our boutique hotel and your grand room with the balcony overlooking the avenue.We appreciate your feedback about the room's unique layout and decor. We're glad it added to the enjoyment of your stay. However, we understand that the absence of tea and coffee facilities in your room was an inconvenience. Your feedback is invaluable as we continually strive to improve our services. We hope to welcome you back in the future and provide an even more enjoyable stay.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in old downtown.
Very nice historical hotel, with many old features in tact and still working. Location was in tge heart of old downtown with many options to choose fro. For dining. Bed was a bit firm
Stayed 1 night in Oct 2023
Response from camille on 7 Nov 2023
We thank you for your message. We have been delighted to welcome you in our hotel and we hoping to see you again !

10/10 Excellent

Perfecto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely. The St Emilion room is enormous and has so many thoughtful amenities. It sounds trivial but they provided a hair defuser, as someone with curly hair I appreciate that. The bathroom was very spacious and had a makeup table. It was more like a small apartment than a hotel room. The staff was awesome. Great location.
Stayed 2 nights in Oct 2023
Response from camille on 19 Oct 2023
Hello, We have been delighted to welcome you to our hotel. We're happy to learn that your stay with us as been excellant. We are hoping to see you again in the future.Best regards,

10/10 Excellent

Ian

Stayed 5 nights in Sep 2023
Response from camille on 13 Nov 2023
Thank you for your opinion. We hope to see you soon !

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful. Beautiful hotel, large rooms and wonderful location. Will stay again if ever in Bordeaux.
Stayed 1 night in Sep 2023
Response from The reception. on 30 Sept 2023
Dear Nancy,Thank you for taking the time to write to us.We look forward to seeing you again.

10/10 Excellent

Eileanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with wonderfully helpful staff. The perfect location with all local amenities needed. The suit was incredible. I could not recommend this hotel more for a lovely relaxing stay
Stayed 2 nights in Aug 2023
Response from Louise on 20 Aug 2023
Thank you very much for your lovely comment !We hope to see you soon in our establishment !Best regards,Louise

10/10 Excellent

Wendy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely! Full of historic charm and delights. The rooms are large and thoughtfully appointed. Creativity abounds in making this old building suitable, convenient, and comfortable. The breakfast is served in a gorgeous spot with thoughtful details. I stay here every time I’m in Bordeaux and I can’t wait to return.
Stayed 1 night in Aug 2023
Response from Louise on 10 Aug 2023
Thank you very much for your comment!It's always a pleasure to have you with us!We look forward to seeing you again as much as you do!Have a nice day,Louise

6/10 Okay

Russell

Stayed 3 nights in Jun 2023
Response from Louise on 8 Jul 2023
Thank you for your note.We hope to see you soon in our etablishment.Best regards,

10/10 Excellent

Andreas

Stayed 2 nights in Mar 2023
Response from Reception on 10 Apr 2023
Thank you so much for your feedback

10/10 Excellent

Ron

Stayed 3 nights in Mar 2023
Response from Reception on 10 Apr 2023
Thank you so much for you feedback

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
Great suite in walkable area
What a great find! My wife and I were here with a friend, so we needed 2 rooms. This was an incredible find! The room as 700+ sq ft and was a full apartment (sans kitchen). We had one master bedroom connected to the bathroom and the covered terrace, the covered terrace area with glass ceilings and a 2nd bedroom on the other side of the suite. Gave us plenty of space and privacy. There are a few pastry shops within a few minutes walk (recommend Boulangerie Jocteur) and coffee shops (recommend SIP Coffee Bar) -- both great places to get your morning pastry/coffee fix and come back and eat on your terrace). Service was great and the place was super-clean. Big soaking tub and separate stand-up shower were huge bonuses. Highly recommend.
Stayed 2 nights in Feb 2023
Response from L'Hotel Particulier on 24 Mar 2023
Mr Jeff,Thank you for your appreciation of our room organization and hotel location, All the staff are doing their best to make your room clean and give you the best service.We hope to see you soon in our establishment. Sincerely

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are fantastic and very helpful. We’ve stayed there for over 10 years and it’s always excellent.
Stayed 2 nights in Nov 2022
Response from L'Hotel Particulier on 24 Mar 2023
Ms. Sarah,Thank you for your compliment to our staffs, we are always trying to offer excellent service to our guestsThe whole team hopes to see you again soon,Sincerely

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was brilliant. staff was ultra helpful, the rooms are beautiful, the location was perfect. the best!
Stayed 4 nights in Nov 2022
Response from Sarah. Hôtel Pârticulier Bordeaux on 24 Nov 2022
Hi Kevin,We just wanted to thank you for taking the time to write this review and we are glad that you enjoyed your time here!We look forward to seeing you soon and, again, thank you!

10/10 Excellent

Christina

Stayed 2 nights in Oct 2022

10/10 Excellent

roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful Beautiful room the bed was so comfortable Close to restaurants and shops the hotel staff was extraordinary they were very nice and very attentive We really love the breakfast Everything was great
Stayed 1 night in Sep 2022
Response from Annabelle on 22 Oct 2022
Dear Roxanna,Thank you for your compliments, it was a pleasure to have you with us.Looking forward to seeing you again .Best regards

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I adored this hotel. The hotel staff were lovely helpful ladies. The hotel was beautiful and atmospheric. The breakfast was lovely and was a relaxing meal to start the day. Almost next door to the cathedral and short walk to shops and restaurants so was great location. I would definitely return and recommend to anyone
Stayed 1 night in Sep 2022
Response from Annabelle on 22 Oct 2022
Dear Alyson ,Thank you for your compliments, it was a pleasure to have you with us.We hope to see you soon

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julie was an excellent host who helped us during our stay in Bordeaux. She’s kind and made us feel so comfortable. The hotel itself was beautiful and well kept. I recommend adding the breakfast option to your order. It’s prepared with such care and the chef is wonderful. The best hotel breakfast we’ve had during our entire trip in France. Overall, this hotel exceeded our expectations. It’s in a fantastic location and we can’t wait to return and stay here again.
Stayed 2 nights in May 2022
Response from The Reception on 21 May 2022
Nous vous remercions pour votre charmant commentaire et nous espérons vous recevoir à nouveau à L'Hôtel Particulier Bordeaux.

10/10 Excellent

Vidhya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Apr 2022
Response from The Reception on 21 May 2022
Nous vous remercions pour votre charmant commentaire et nous espérons vous recevoir à nouveau à L'Hôtel Particulier Bordeaux.

10/10 Excellent

Nir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Boutique hotel. Huge room. Service was supery
Stayed 3 nights in Apr 2022
Response from The Reception on 21 May 2022
Nous vous remercions pour votre charmant commentaire et nous espérons vous recevoir à nouveau à L'Hôtel Particulier Bordeaux.

10/10 Excellent

Luis, San Jose, California.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Room was very clean, organized and neat.
Stayed 1 night in Feb 2020

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing not to have the room we booked.
The hotel is in a great position in front of the Cathedral. Very nice area with lots of shops/bars/restaurants around it. The staff themselves were very nice and friendly. As for the Victoire room we were given - very disappointing. We booked and paid for a Superior room with a Queen bed - it was neither. A normal double bed and definitely not superior. We are firmly convinced we did not get the room we paid for. Rooms on the website look lovely and I can assure you it was not one of those. Nowhere to sit and relax, just a bare sofabed and a plastic chair. You have to watch TV from in bed. Relaxing facilities in the room were nil but the bathroom was nice, it was clean, it was well placed and lovely reception. Also nice views of the courtyard. Sorry but was disappointing.
'Lounge'
Bare sofa bed, not a sofa to relax on
Bedroom - not a queen bed at all
Kitchen
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Clean but dated. Breakfast could be better. Good location.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
My husband, 21 year old son and I stayed in on of the hotel’s apartments. It was clean and comfortable. It overlooked the inner courtyard - the gem of the property. I was disappointed to see there was no bar or place to get a drink. The description of the hotel does not include this. Breakfast was delicious and I highly recommend signing up for it when you stay there. One other note - if you drive there as we did, it is very difficult to find and parking is quite far away. It is centrally located and we had no problem finding our way around Bordeaux from there.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very central location and old tranquil courtyard
Stayed 2 nights in Dec 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Loved this place, beautiful, quirky, warm hospitality and elegant, very french room which was superb. EW took a suite which was wonderful.
Stayed 1 night in Dec 2019

10/10 Excellent

Gary

Liked: Staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Average comfort
Good location, beautiful building, spacious room. The double is made of two single mattresses, which makes sleeping in the middle pretty uncomfortable. The outdoor ashtray was full of cigarette butts, and rain water: unpleasant view, and smell. The floor material to the bathroom and toilet is super slippery by design. I stayed a single night, so I did not bother requesting a different room when I noticed the fake double bed. Also, the staff did not bother to ask how my stay was, so I did not provide this feedback in person.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit of a hassle but our stay was enjoyable. Breakfast was very good.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Marina, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at L'Hôtel Particulier for 3 nights and liked many things about this place: its central location, a modern and fairly good size room with a kitchenette, and very friendly hosts. A shower unit was on a small scale but manageable. The only real issue was street noise at night. We had a room on the first floor with windows overlooking the back street. This street was pedestrian but it was too noisy. On Saturday night I could not sleep until about 2:30 am. We suspected that the issue was due to a nigh club/bar located at the end of the block. Also nothing prevented motorcycles to take this street. I tried to close windows which did help to block the noise, but the room had no conditioner and it was getting too hot and hard to breath. Two other nights were a bit better. My advise is to ask for a room with a garden/inside view.
Stayed 3 nights in Oct 2019

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel really well located, lovely garden and good customer service.
Stayed 1 night in Nov 2019

10/10 Excellent

Soroush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
A cozy hotel with a perfect location that is good for a couple or family. The staff were friendly and co-operative that helps you to find the best way to enjoy the holiday. Strongly recommended.
Stayed 5 nights in Oct 2019

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Anne, Toronto

Travelled with partner
Liked: Staff & service, property conditions & facilities
A beautiful old building. Very comfortable bed, excellent, central location.
Stayed 1 night in Oct 2019

8/10 Good

Jillain

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very convenient position. Staff very helpful.
Stayed 9 nights in Oct 2019

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Luong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Hana

Stayed 2 nights in Sep 2019

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location, small apartment for 5 people
Stayed 2 nights in Jul 2019

6/10 Okay

Natu

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the Apartment part of the hotel and there was NO A/C! They did bring in a portable unit but it was making a lot of noise and the windows had to be open anyway for the exhaust pipe. The street is VERY noisy...we did not sleep at all.
Stayed 1 night in Jul 2019

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quaint and comfortable...
Amazing location, situated right in the heart of the city. Near plenty of restaurants and bars, transport and attractions. Very friendly staff and very accommodating
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb which made it really easy to tour the city. Staff were friendly and helpful, and sent lots of useful information via email well in advance of stay which helped make parking and touring easier to plan. Room was large and comfortable with a view of the cathedral. The only slight negative was the breakfast. Would definitely stay there again.
Stayed 2 nights in Jun 2019

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Lovely hotel with a courtyard and good sized comfortable rooms in a good location. Some rooms at the back with the windows open were a bit noisy.
Stayed 2 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but needs improvement.
The hotel is in an excellent location for visiting the city on foot. Also it is near the stop for the airport bus which is excellent value at 1€70. There was a problem with the shower - the cubicle was very small and water overflowed into the bathroom. The towels were thin and grey - they need replacing, as do the bedside tables which were stained and very unattractive. The room could be much improved at little cost.
Stayed 2 nights in May 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent service. Great location. Very spacious. Highly recommended!
Stayed 2 nights in May 2019

8/10 Good

ROHRBACH

Liked: Cleanliness, staff & service, property conditions & facilities
15 euros for Breakfast a bit expensive to my opinion...but those are the prices in the city center of Bordeaux
Stayed 2 nights in May 2019