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Reviews of Smart Holiday Hotel Bodrum

Smart Holiday Hotel Bodrum
Adnan Menderes Cd., Bodrum, Gümbet

Reviews

6.2
Rating 10 - Excellent. 8 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 8 out of 40 reviews" "
Rating 4 - Poor. 7 out of 40 reviews" "
Rating 2 - Terrible. 8 out of 40 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexandre Vincent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not really friendly, barelly no one speak english, it's seems like they don't want to work there. When you ask something at the reception it always take too much time. The housekeeping team, is not cleaning every day.....
Stayed 7 nights in Jul 2022

4/10 Poor

Rustam

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The area is beautiful, but… Only 1 out of 3 air conditioners worked. Wifi didn’t work. Quality of food was low, it caused light stomach problems. Disappointed.
Stayed 5 nights in Jul 2022

6/10 Okay

K

Stayed 6 nights in Jun 2022

2/10 Terrible

C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Stayed 9 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from COSTA AKKAN TEAM on 2 Oct 2019
First of all, we would like to thank you for your interest in our hotel and we are pleased to welcome you to our hotel. Best Regards

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not attentive and seemed like a chore for them to do anything for you. None spoke English which was a challenge. The hotel pictures are nothing like the hotel, the room was not looked after, fridge didn't work, floor in room was filthy. Food was ok, pretty similar every day. Bed was comfortable and clean. Pool was ok a bit smaller than expected.
Stayed 7 nights in Sep 2019
Response from COSTA AKKAN TEAM on 24 Sept 2019
First of all, we would like to indicate that your comments are valuable to us. EVERYTHING YOU SEE AS ​​A CONFLICT WILL BE REVIEWED AND THE SOLUTION WILL BE PRODUCED.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 12 Sept 2019
your opinion about our hotel will be taken into consideration and necessary arrangements will be made. Thank you for your attention

8/10 Good

Bassel, Beirut

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good except no refrigerator in room no working blower no microwave stuff was ok
Stayed 7 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 29 Aug 2019
First of all, we would like to thank you for your interest in our hotel and we are pleased to welcome you to our hotel. Also thank you for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 22 Aug 2019
Thank you for your comment. we would be pleased to welcome you to our hotel

2/10 Terrible

Baris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sehr schlimm
Sehr sehr sehr schlimm Achtung Achtung Kein Wasser Kakalaken Laut Türen defekt Safe Defekt
Stayed 1 night in Aug 2022

6/10 Okay

Gökhan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Gitmeyin
Stayed 2 nights in Jul 2022

2/10 Terrible

Serkan

Stayed 9 nights in Aug 2021

4/10 Poor

ASLI DILAN

Stayed 2 nights in Jul 2021

6/10 Okay

ömer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Otel gümbet merkeze ve plaja çok yakın. Uygun fiyatli ideal bi otel. Orta kalite temizlik konusunda da iyi.
Stayed 7 nights in Jun 2021

8/10 Good

Derya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Fatma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gayet temiz. Calisanlar ilgili ve yeri gayet guzel. Tavsiye ederim
Stayed 1 night in Aug 2020

6/10 Okay

ferhat

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2020

10/10 Excellent

Okan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many surprises
It was fantastic, the food is surprisingly good for it’s price-tag. The hotel offers a great view of Gümbet, however the only downside is the puking Polish guy who literally only drinks vodka with sprite to kill himself.
Stayed 3 nights in Sep 2019
Response from Yavuz AÇIKKKAPU on 3 Oct 2019
Thank you for your interest in our hotel, we would like to indicate that we are pleased to welcome you to our hotel. Best Regards

10/10 Excellent

ALEXANDR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa accan
Хороший отель с небольшой территорией, еды достаточно, хорошее расположение.
Stayed 3 nights in Sep 2019
Response from Costa Akkan Suites on 12 Sept 2019
Спасибо за ваш отзыв. Мы тоже были рады гостить вас в нашем отеле.

8/10 Good

Ahmet zeki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beş kişilik bir aile idik..Memnun kaldık..
Stayed 3 nights in Sep 2019
Response from Yavuz AÇIKKAPU on 11 Sept 2019
otelimize göstermiş olduğunuz ilgiye teşekkür eder, sizleri otelimizde ağırlamaktan mutluluk duydyğumuzu belirtmek isteriz. İyi günler dileriz

10/10 Excellent

muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from COSTA AKKAN TEAM on 10 Sept 2019
OTELİMİZE GÖSTERMİŞ OLDUĞUNUZ İLGİYE TEŞEKKÜR EDER, SİZLERİ OTELİMİZDE KONUK ETMEKTEN MUTLULUK DUYDUĞUMUZU BELİRTMEK İSTERİZ.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eten service was gewoon goed, alleen wat ik minder vond is dat maar een kamer airconditioning had en, de twede kamer was gewoon te heet
Stayed 5 nights in Aug 2019
Response from COSTA AKKAN TEAM on 12 Sept 2019
OTELİMİZE GÖSTERMİŞ OLDUĞUNUZ İLGİYE TEŞEKKÜR EDER, SİZLERİ OTELİMİZDE AĞIRLAMAKTAN MUTLULUK DUYDUĞUMUZU BELİRTMEK İSTERİZ.

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 2 Sept 2019
Dear Guest; First of all, we would like to thank you for your interest and comment on our hotel and we are pleased to welcome you to our hotel.

2/10 Terrible

Emre

Disliked: Cleanliness, staff & service, property conditions & facilities
BERBAT BİR TATİLDİ
Aile oteli değil Şefler sürekli alkolün başında bekliyor her içki istediğinde hesap soruyorlar Yemekler berbat hergün aynı kendimi fabrikada hissettim Havuzu çok küçük ve otel çok kalabalık yüzemiyorsunuz.. Gitmeden önce birdaha düşünün
Stayed 4 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 31 Aug 2019
Merhaba Berat Bey ; öncelikle otelimiz hakkındaki düşüncelerinizin bizim için çok önemli olduğunu bildiririz. Belirttiğiniz şikayetlerden şeflerin alkol başında durması olayı ilk oluyor ve yemeklerin iyi olmayışı yine nadir gelen şikayetlerden. sizin düşüncelerini dikkate alıp gerekli düzenlemeler yapılacaktır. saygılarımızla

2/10 Terrible

Faouzi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2019
Response from Yavuz Açıkkapu on 12 Sept 2019
your opinion about our hotel will be taken into consideration and necessary arrangements will be made. Thank you for your attention

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 29 Aug 2019
First of all, we would like to thank you for your interest in our hotel and we are pleased to welcome you to our hotel. Also thank you for your comment. Necessary arrangements and improvements will be made for your satisfaction.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rien d’unique ni de spécial, hôtel très moyen. La qualité des repas médiocres
Stayed 2 nights in Aug 2019
Response from Yavuz AÇIKKAPU on 29 Aug 2019
First of all, we would like to thank you for your interest in our hotel and we are pleased to welcome you to our hotel. Also thank you for your comment. Necessary arrangements and improvements will be made for your satisfaction.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Idare eder
Otel genel olarak iyi personel güler yüzlü ilgili odaları temiz ama eksiklikleri var.Klima bakımları yapılmalı aşırı ses oluyor.Aile olarak degilde bekar olarak gidilir otelin genelinde aileden cok bekar vardı çokta rahat ettik diyemem.Havuz ve yemekler iyilestirilebilir cesit cok olmasina ragmen yerel yemeklerimizden cok karman corman seyler vardı.
Stayed 3 nights in Aug 2019
Response from Yavuz Açıkkpau on 21 Aug 2019
Otelimize göstermiş olduğunuz ilgiye teşekkür eder, sizlerin otelimiz hakkındaki düşünceleri bizleri 1 adım daha iyi yapmaya götürecektir.Eksik gördüğünüz konularda iyileştirmeler yapılacaktır. saygılarımızla

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Jeg vil ikke anbefale dette hotel. Ud over manglende Wifi, så var der mange utilfredstillende ting ved hotellet. Blandt andet var flere ting i dårlig stand og sengen var enormt ubehagelig at sove i. Vi havde kun en enkelt overnatning, men det var nok til, at vi aldrig kommer igen. I øvrigt oplevede vi også, at der gik en herreløs hund rundt i lobbyen uden at hotellets personale gjorde noget.
Stayed 1 night in Aug 2019
Response from Yavuz AÇIKKAPU on 29 Aug 2019
First of all, we would like to thank you for your interest in our hotel and we are pleased to welcome you to our hotel. Also thank you for your comment. Necessary arrangements and improvements will be made for your satisfaction.

8/10 Good

Ünsal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Costa Akkan Suites Team on 15 Aug 2019
Teşekkür eder, sizleri otelimizde ağırlamaktan memnuniyet duyduğumuzu belirtmek isteriz.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 14 nights in Jul 2019
Response from Costa Akkan Suites Team on 15 Aug 2019
Teşekkür eder, sizleri otelimizde ağırlamaktan memnuniyet duyduğumuzu belirtmek isteriz.

4/10 Poor

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum mükemmel hizmet temizlik ve tesis rezalet
Otel falan beklentisi olan yanılır, 4 bloklu bir site düşünün içinde son derece küçücük bir havuz, bir hayli çeşitsiz ve lezzetsiz yemekler. TemiZlik ve oda demirbaşları son derece pis ve eski. Tek güzel tarafı konumu.
Stayed 4 nights in Jul 2019
Response from Front Office Team on 7 Aug 2019
Merhaba Mehmet Bey; Yorumunuz için teşekkür ederiz. Konaklama yaptığınız tarihlerde bizlere bu sıkıntıları bildirmenizi ve çözüme ulaştırmak isterdik. Ayrıca, yemek hakkında ilk şikayetçi olan misafirimizsiniz. Tesisimiz 2019 yılında alınmıştır odalarımızın %90 yenilenmiştir.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gutes Essen, Personal nicht sehr hilfsbereit, Sprache schwierig, Lage sehr gut Kein Strand zum Hotel, musste teuer bezahlt werden!!! Wlan musste auch bezahlt werden, nicht inkl! Insgesamt nur bedingt empfehlenswert
Stayed 1 night in Jul 2019
Response from Front Office on 4 Aug 2019
Vielen Dank für Ihren Kommentar. Die von Ihnen in kurzer Zeit angegebenen Mängel werden überprüft und Lösungen erarbeitet. HERZLICHST

10/10 Excellent

Goksel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzel bir tatil geçirdik gitmeyi düşünenler olumsuz yorumlara kulak asmayın yemekler güzel oda temizliği her gün yapıldı çalışanlar ilgili ve güleryüzlü biz ailece memnun kaldık teşekkürler costa akkan otel.
Stayed 4 nights in Jul 2019
Response from Yavuz Açıkkapu on 21 Jul 2019
Sizleri otelimizde ağırlamaktan mutluluk duyduğumuzu belirtmek isteriz. Saygılarımızla

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from YAVUZ AÇIKKAPU on 19 Jul 2019
TEŞEKKÜR EDERİZ

8/10 Good

Oğuzhan

Liked: Staff & service, property conditions & facilities, room comfort
8/10
Genel olarak güzel bir tatil yaptık. Yemekleri çok lezzetli. Havuz birazcık küçük ama yeterli oluyor çok kalabalık olmadığında. Biz 1 yatak odalı aile odasında kaldık. Yataklar güzeldi. Oda dizaynı güzeldi. Banyo iyiydi fakat biraz daha temiz olabilirdi. Ufak tefek eksiklikleri var tabi havlu şampuan vs. Ama genel anlamda tatmin edici bir otel diyebilirim beklentiniz çok yüksek değilse. Turist yoğunluktaydı zaten. Otelin etrafı açık olduğu için biraz rüzgar rahatsız edebiliyor.
Stayed 1 night in Jul 2019
Response from yavuz açıkkapu on 9 Jul 2019
Merhaba ; sizleri otelimizde ağırlamaktan mutluluk duyduğumuzu belirtir, yorumunuza teşekkür ederiz.

6/10 Okay

Recep

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Açık büfe ve personelin hizmeti iyiydi. Ancak klimalar yetersizdi, geç saatlere kadar - hem de çok yüksek sesle - çalan müzik yüzünden pencere de açılamadığı için uyumak biraz zor oldu.
Stayed 3 nights in Jun 2019
Response from yavuz Açıkkapu on 3 Jul 2019
Merhaba Recep Bey; Otelimize göstermiş olduğunuz ilgiye teşekkür eder, şikayetinizi dikkate alıp gerekli düzenlemeler yapılacaktır. İyi günler dileriz

10/10 Excellent

AKSEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from FRONT OFFİCE MNG. on 12 Jun 2019
Otelimize göstermiş olduğunuz ilgiye yapmış olduğunuz yoruma teşekkür eder, sizleri otelimizde tekrar ağırlamaktan mutluluk duyacağımızı belirtmek isteriz. İyi günler Dileriz Saygılarımızla