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Reviews of Olira Boutique Hotel & Spa - Boutique Class

Olira Boutique Hotel & Spa - Boutique Class
Yali Mevkii, Gundogan Plaji No: 66, Gundogan, Bodrum, Mugla

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jane, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, service, and the area!
Stayed 3 nights in Sep 2023
Response from Orcan Kristal on 22 Nov 2023
Dear Guest (Jane),Thank you for choosing to stay with us at Olira Boutique Hotel&SPA and for your kind review on Expedia.We are glad to read that you enjoyed your stay and were especially satisfied with the area and services. We are truly thankful for your kind words.It was a pleasure to have you stay with us and we all look forward to welcoming you back soon.Please feel free to contact us if you require any assistance for your next stay.Best Regards,

10/10 Excellent

ILIR, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem, hidden and unassuming. Hospitality was excellent, service and food very good, conveniently located but also away from crowds. Great find
Stayed 4 nights in Aug 2023
Response from Orcan Kristal on 24 Aug 2023
Dear Guest,Thank you very much for your review.We are so glad to receive this score.We are going to share your valuable comment with our staff. We look forward to welcoming you back to Olira Boutique Hotel&SPA in the near future.Best Regards,Olira Boutique Hotel&SPA Hotel Manager

6/10 Okay

Mehmet

Liked: Cleanliness
Stayed 1 night in Jan 2019
Response from Sinan Önem on 10 Feb 2019
Değerli yorumlarınız için teşekkür ederiz. Sinan Önem - Genel Müdür

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sinan Önem on 5 Oct 2019
Teşekkürler

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel and the sea is super ... the rooms are comfortable and clean ... the staff are helpful and friendly ... No parking area of the hotel :-(
Response from Songul on 19 Dec 2015
Dear Guest, We would like to take this opportunity to thank you for selecting Olira Boutique Hotel & Spa for your holiday, and also wish to express our special thanks for the time you have taken to write Expedia page and suggestions. We were happy to learn that you enjoyed your stay with us and found our service up to the mark. Every one of our guests’ opinions is very important for us. It helps us to materialize and perfect our service. We take all comments and recommendations we receive into consideration. We would like to let you know that we have informed the heads of the responsible departments considering your comments, in order to ensure that we undertake all the required measures to improve the situation. It was our pleasure to host you once again as our guests and we do hope that your holiday with us was yet another memorable experience. We would be very pleased to see you again in the near future in Olira Boutique Hotel & Spa among our much valued and respected Guests. Sincerely yours, Songül Subay Front Office & Sales Manager

2/10 Terrible

Anon, Shepperton

Disliked: Staff & service
Dreadful service
It is difficult to explain without writing a novel how terrible the service at this hotel is. Apart from the manager and bar supervisor, the place is run by kids who have no idea about customer service and don't understand English, which made meaningful communication very difficult. Because my stay was out of season apparently, there was no buffet breakfast. I was not impressed. After a couple of false starts I settled on boiled eggs and toast, but felt short changed by the lack of choice. But this was insignificant compared to being ignored by the young staff who had clearly not be trained, nor had their duties clearly spelled out to them. On the very first night, when I had decided to eat in, the young waiter picked up my half eaten piece of bread from the plate in front of me and placed it back down on the plate which had my starter on it. Rule no 1 - NEVER touch a customer's food. Rule no 2 - don't keep customers waiting for service - they didn't understand that one either. In the end, I sought all my non-essentials (lunch, afternoon tea, early evening drinks) from the hotel next door where they could converse with customers AND didn't ignore them. I actually felt sorry for the kids. It's not their fault that they have not been properly trained and have not been supervised. I would strongly discourage anyone from booking this hotel as you will be very disappointed. I was so disappointed that I checked out almost two days early.
Response from FO & Sales Manager on 14 Oct 2015
First we would like to thank you for choosing Olira Boutique Hotel & Spa for your holiday.We would like to let you know that we have informed the heads of the responsible departments considering your comments, in order to ensure that we undertake all the required measures to improve the situation.

10/10 Excellent

Niyazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Orcan Kristal on 17 Apr 2023
Merhaba Niyazi Bey,Öncelikle konaklamanızda Olira Boutique Hotel&SPA'yı tercih ettiğiniz için teşekkür ederiz.Değerli zamanınızı vererek yapmış olduğunuz puanlama bizi çok sevindirdi. Sizi ve ailenizi en kısa sürede tekrar misafir edebilmeyi umuyoruz.Saygılarımızla,

10/10 Excellent

Özlem ömür

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika konum
Çok memnun kaldım oda personel ilgisi konum olarak harika deniz bir adım ötede
Stayed 6 nights in Jun 2022
Response from Oira Boutique Hotel&SPA on 7 Jul 2022
Merhaba Özlem Hanım, Öncelikle değerli yorumunuz ve vaktiniz için teşekkür ederiz. Sizlere daha iyi hizmet sunabilmek adına yaptığınız yorumlar bizim için çok kıymetlidir. Yorumunuzu bütün ekibimiz ile paylaşıyor olacağız. Sizi ileri tarihlerde tekrar Olira Boutique Hotel&SPA'da misafir etmekten büyük mutluluk duyacağız. Saygılarımızla,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Oira Boutique Hotel&SPA on 25 Jan 2022
Sayın Misafirmiz, Öncelikle değerli zamanınızdan bize vakit ayırarak yapmış olduğunuz değerlendirme için teşekkür ederiz. En kısa sürede sizi Olira Boutique Hotel&SPA'da tekrar misafir etmekten büyük mutluluk duyacağız. Saygılarımızla,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2021

10/10 Excellent

GÖKHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz,düzenli, samimi.
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Sinan Önem on 7 Oct 2019
Değerli yorumlarınız için teşekkür ederiz.

8/10 Good

Sakire Banu

Liked: Cleanliness, property conditions & facilities, room comfort
Denizi mükemmel bir otel , ama odalar klima dışında soğutmak imkansız . Birde yemekleri düzeltseler on numara olacak
Stayed 6 nights in Sep 2019
Response from Sinan Önem - Genel Müdür on 16 Sept 2019
Değerli yorumlarınız için teşekkür ederiz.

10/10 Excellent

ÖZGÜL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayıs tatili
Temiz , güzel konumlu bir otel ve yemekler lezzetli . Damla hanım ve Emre beye çok teşekkürler. Tüm çalışanlar çok güleryüzlü ; çok memnun kaldık.
Stayed 2 nights in May 2019
Response from Sinan Önem on 30 May 2019
Değerli yorumlarınız bizlere ışık tutmaktadır. Çok teşekkür ederiz. Siz değerli misafirleri her zaman ağırlamak bizleri çok memnun edecektir. Saygılarımızla, Sinan Önem - Genel Müdür

8/10 Good

YASEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umdugumuzu bulduk
Personel çalışkan ve güler yüzlü. Otel konumu çok iyi. Odalar konforlu,temiz,klimalı mutfak temiz,lezzetli yemekler.kahvalti zengin.iskele plajında çalışanlar terbiyeli Güler yüzlü ve çalışkan.musterilerinin isteklerini mümkün olduğunca çabuk ve güler yüzle yapıyor. Denizi güzel Gündoğan koyu tartisilmaz. Özellikle otel müdürü SİNAN Beyin müşteri diyaloğu çok iyi,devamlı tesisi dolaşıp kontrol ediyor. Bize göre çok güzel bir tatil oldu
Stayed 7 nights in Jul 2018
Response from Sinan Önem on 1 Aug 2018
Yasef Bey güzel ve yapıcı yorumlarınız için çok teşekkür ediyoruz. Sizleri ağırlamak bizler için bir onurdur. Her zaman bekliyoruz. Saygılarımızla - Sinan Önem

6/10 Okay

Ömür

Liked: Cleanliness, staff & service, room comfort
Personel güzel
Response from Sinan Önem on 5 Oct 2019
Teşekkürler

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sinan Önem on 5 Oct 2019
Teşekkürler

6/10 Okay

Family S

Liked: Cleanliness, staff & service, property conditions & facilities
Bodrum septembre 2016
Response from Sinan Önem on 5 Oct 2019
Teşekkürler

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Genel anlamda iyi ama....
Olivira Otel 'den genel anlamda memnun kaldık; öncelikle bunu söylemek isterim. Biz 3 kişilik bir aileyiz , çocuğumuz henüz 23 aylık. Oda temizliği gayet iyiydi. Resepsiyon kısmı bilgi verme ve yardımcı olmak adına çok başarılı idi. Daha iyi olmasını beklediğimiz hizmetlerin başında yemekler geliyor. Zaten sadece kahvaltı verilen bir otelde, yemeklerde daha çeşitlilik bekliyorsunuz. Artı, alakart yemeklerinde daha başarılı olmasını beklerdik; köftenin yanık olmaması, mantının daha etli olması gibi...vs..vs İyi olması gereken bir diğer konuda, plaja yapılan servisin ( içecek isteği gibi ) daha hızlı olması gerekliliği konusu.
Response from Sinan Önem on 5 Oct 2019
Teşekkürler