Search Hotels Near Blenheim Vineyards, Scottsville

"I found most of the reception staff to be helpful; however, my overall experience was disappointing. The check-in process was significantly delayed. I arrived around 1:30am after traveling, and unfortunately, the room keys did not work. Being unable to access my room for nearly an hour after a long journey was quite frustrating. I was also dissatisfied with the housekeeping. The service felt minimal—beds were made with what seemed like the same sheets, and surfaces were not wiped down. I understand there may have been a language barrier, as the housekeeper mentioned she did not speak English. I attempted to use a translator app, and the manager also spoke with her, but the issue did not improve. Eventually, I chose to decline housekeeping for my last two days. In situations like this, I believe management should follow up to ensure cleaning standards are met, especially when there may be communication challenges or new staff involved. Overall, I do not feel the stay was worth the cost of over a thousand dollars for six nights. I also left early and was unable to speak with anyone at reception, as no one was available at checkout. I don’t usually leave negative reviews, but this experience was very disappointing."

"Make sure you ask for a room that has no odor coming from the new couch. Apparently they waited 6 months for delivery and they sat in boxes the entire time. I assume they must have gotten wet because ours smelled like dirty feet and the odor permeated throughout the room. "

"Beautiful property and outstanding service. Every employee we encountered was friendly and helpful."

"Very dated and needs property improvements "

"I prepaid for a room. Room wasn’t ready at check-in. We were told the lot was full and we had to figure something else out. Have a parking spot during a busy concert weekend is one of the reasons we picked to stay there. After the concert, waited 1.5 hours to get out of the garage we finally found a spot in. Went back to the hotel and was told they don’t have a room for us (supposedly because of a pipe issue, but more likely they overbooked). They offered us a room at another hotel that was 35 minutes away. At that point, we decided to just drive home (2.5 hours away). If this is the kind of customer service $415 a night buys, I think I’ll pass. I won’t be staying at a Graduate again. "

"it was a nice room with a nice shower. pocket door on bathroom did not allow for privacy while using the facilities "