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Reviews of The Arncliffe

3 out of 5
The Arncliffe
90-92 Adelaide Street, Blackpool, England

Reviews

7.0

Good

Rating 10 - Excellent. 129 out of 478 reviews" "
Rating 8 - Good. 143 out of 478 reviews" "
Rating 6 - Okay. 75 out of 478 reviews" "
Rating 4 - Poor. 59 out of 478 reviews" "
Rating 2 - Terrible. 72 out of 478 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

LINDA

There was no cold running water in the bedroom the mattress was ill fitted no window opening in the bedroom stuck down with paint job needs an overall good clean bed light not working carpets need cleaning or replacing would not stay here again or recommend reception very untidy and unclean. The outside could do with a painting not a good impression
Stayed 1 night in May 2024

6/10 Okay

Lucy

Liked: Staff & service, amenities
To many stairs.. .and steps outside
Stayed 3 nights in May 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although a few areas in our bathroom need some repairs our stay was excellent value for money. We had a very warm welcome and the staff were very helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had room 20 it was clean cosy and had a working tv and remote . There was plenty of coffee tea and milk. Bed was comfy and we were given fresh towels . Shower was nice and hot . Absolutely brilliant for a budget hotel . I would stay again .
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
When we arrived we wàs informed that the lift was out of order, the receptionist ( owner i think) was really helpful and shown us two different rooms to change to.the continental breakfast was free ,which was lovely. The hotel was in a great location for all the bars etc, shame about the street, lot of hotels abandoned but having said that well worth the money at the arncliffe and would definitely return.
Stayed 2 nights in Apr 2024

4/10 Poor

Luke

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Run down, staff shooed us out at 10.30 despite check out being 11 on Expedia website. Room was however clean and good location. Wouldn’t stay for longer than a night.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the centre of the town and didn't have to walk far to get to the shops,we both enjoyed our stay,the only thing that we missed was a fridge,even just a mini one,would have been ok just to keep the milk cold
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Liked: Staff & service, property conditions & facilities
Was great staff was great room good did what i wanted
Stayed 1 night in Apr 2024

6/10 Okay

Wayne

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel
We arrived on the Fri could not get in,phoned no answer, then someone let us in, then the room was freezing was told boiler wasn't working,, lady said she would give us another heating, that we didn't receive, there wasn't a radiator in room, it was windy and curtains were moving because of window, we stayed 3 night, not once was it cleaned or new towels, or top up for tea. Coffee etc, so I went and bought my own, when leaving the hotel again no one was there, and there was rubbish lying about for the Sunday night, it made my weekend horrible
Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Stayed 3 nights in Jan 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arncliff Hotel, Blackpool-one to miss
I have being going to Blackpool to visit the Winter gardens for more than 25 years. and this was the worst hotel experience. The price charged was verging on criminal. The room was basic and cold although the portable electric heater proved adequate. The plumbing system needs an overhaul. It was a big disappointment to be notified a few days before that there would only be a continental breakfast available. this was very limited and a big joke among other customer. There was a 2 slice toaster which took around 3 minutes to operate. At one stage around 6/7 people were waiting to use it. I will never book with Hotel.com again and intent to post a warning on Social Media in the run up to the 2025 Show of the Year.
Stayed 2 nights in Jan 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the second hotel we've booked in blackpool that is supposed to have parking and once we've got there the parking is away from the property which with two young children makes it a nightmare getting from the car to the hotel. The hotel is supposed to be wheelchair accessible and as much as we didn't have a wheelchair we did have a pushchair which was to carry up and down the steps into the hotel and the flights of stairs to our room. Despite putting the ages of our children in we were on the second floor which for me is just unbelievable. Left the hotel this morning to slippery conditions out the front so my partner ended up falling down every step no one came to see if she was okay or anything absolute hazzard. The door in the shower wasn't attached at the bottom so we were unable to use that. We switched the kettle on to make our youngest daughter a bottle it tripped the switch and knocked the tv off went to reception to tell staff about it only to be made out that we'd over loaded the socket with chargers when we hadn't plugged anything in or touched the socket. The double bed was ripped all along the bottom of it, the bathroom is very dated, the view was horrendous. The couple next door to us were arguing right from around 9.30pm until at least 1am no one came to tell them to be quiet or anything. Breakfast was a shambles no hot food and what cold food there was was shameful frozen fruit with yoghurt which i nearly broke my teeth on as was still frozen. Never again

4/10 Poor

M

Disliked: Cleanliness, property conditions & facilities, room comfort
Freezing
The bedrooms and landings were freezing no heating on , they offered me a little heater that was not much use the bedding was ice cold . i ended up in a amall double whuch was a litter warmer with askung for extra duvets x i would have mived hotels but it was absolutely throwing it down n freezing outside.
Stayed 1 night in Dec 2023

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay with my two children 2 and 5. The hotel was £35 for a quadruple room which was fantastic value. The hotel is basic but clean and perfect for a base. The bar was closed but they opened it so we could have a drink. Staff were lovely. Missed breakfast by 5 minutes (thought we would’ve had a bit of grace with smaller children but evidently not) looked a good selection of continental. Close walk to the tower and shopping centres. Overall a good stay.
Stayed 1 night in Dec 2023

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities
Avoid
Small heater in a large room, single glazed windows with condensation dripping , cold and damp. Wouldn’t go there again , poor standard for £89 for one night
Stayed 1 night in Dec 2023

8/10 Good

Steve

Stayed 1 night in Jan 2024

6/10 Okay

Jamie

Stayed 1 night in Dec 2023

4/10 Poor

Wendy

Disliked: Staff & service, amenities, property conditions & facilities
Overall the hotel seemed ok however disappointed the room had no central heating just a plug in small heater which took ages to heat room size. December weather very cold so warm room would have been good. Bed was quite comfy apart from the noisy springs and needed an extra blanket as cold through the night. Bathroom freezing as no heat there. Single glazed huge bay window with condensation which caused mould under the wallpaper. Continental breakfast ok but wasnt kept stocked. Had to keep knocking on door and asking for more. 4 members of staff in kitchen not doing much and tables were left for ages uncleared. Lift and wifi out of order. Tv reception poor.
Stayed 1 night in Dec 2023

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Nov 2023

4/10 Poor

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrongly booked in, ended up with cheap room (absolutely nasty) then had to check out at 10 to wait until 3 to recheck in for original room - unprofessional, not helpful at al
Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not like the photos shown in need of a good clean inside and out we will not be returning to this hotel again
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Stayed 1 night in Nov 2023

8/10 Good

Olga

Stayed 1 night in Nov 2023

2/10 Terrible

John

Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Elaine

Stayed 1 night in Nov 2023

2/10 Terrible

Debra

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry but Wouldn’t go back or recommend
Whatever company does the laundry is good & is the only positive thing I have to say about my stay- bedding and towels were good however overall cleanliness in room was disappointing… dirty cup and a cup that should be in the bin as it was badly cracked. Poor quality ‘continental’ breakfast with little choice poor quality bedroom amenities including no heating in the room. Noise in other rooms carried through the floor and ceiling and if someone turned on their tap it sounded like the QE2 was coming into dock!! Staff were Polite at check in. Granted it’s a budget hotel but I’m sure there are much much better in same price range. Location near Winter Gardens was ideal for our stay but next time I’d gladly have a longer walk for a better hotel
Stayed 1 night in Nov 2023

2/10 Terrible

Deborah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area was dirty & the floor looked like it has not been swept or mopped for a month. The rooms are basic to say the least & on comparison to hostel. The net curtains were disgusting, carpet not hoovered in weeks, bedding damp. Food all over remote control & walls. The suggested full English breakfast was none existent, With an offering of continental (if you can call it that) mouldy bread, stale cereal, tomato & processed cheese slice. The plates & cutlery were dirty. The service staff were what looked like family drafted in that had no awareness of their presentation as nails & clothing dirty. The front entrance was littered with cigarette butts where the family service staff were seen constantly. Overall disgusting place not fit for purpose
Stayed 1 night in Nov 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I have never booked hear before, but I totally would do again. There is a lift in the property, but you still have to get your self up the steps to the front door. No parking but there is a loading area to off load your stuff. Property is facing the winter gardens ,so quite central . Tower just around the corner. Clean and warm place. Breakfast was contintal, so you helped yourself.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pam

Stayed 1 night in Nov 2023

6/10 Okay

sandra

Travelled with group
Liked: Cleanliness, room comfort
Needs tlc
Staff were friendly and helpfull room was clean bed comfy but very noisy at night ppl running shouting up the halls nit lot choice at breakfast very basic id not stay there again sorry all floor boards deff need sorting
Stayed 1 night in Nov 2023

4/10 Poor

Jeanette

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
All the same
Place is nothing like the pictures. Old and dated, luckily we just wanted a bed for the night.
Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Was cheap and cheerful and the room was okay. Wasn’t happy that a full English breakfast was advertised but it was just “continental” and the pillows was flat but was okay for what we paid for and done the job. 7/10.
Stayed 1 night in Oct 2023

2/10 Terrible

Sara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK…. The photos do not match what it looks like now.. 3 adults stayed here… the breakfast is not full English like is advertised it’s continental but even that isn’t correct. It’s dirty we stayed in room 19 and there was mould on the windows and shower. No bathroom bin just a bag on the floor. Yellow stained bedding with other peoples hair. 2 cups for 3 adults, one tea bag and no milk. Heating was not on but a small fan heater was there but it was exchanged for another that just made a burnt smell. They removed our towels while we was out and didn’t replace them they went thru one of our bags and removed towels from the top of them. Cups were never cleaned. Glass in window was cracked. Manager was not helpful. Toilet rolls are left down stairs in the lobby on a first come first served. The whole place was dirty and smelly. The beds were made by a child or that what it looked like. The dining room was disgusting and used for storing tools and other items. It was very noisey the floor board creak a lot and walls paper thin so no peace. The tv was so small it was pointless. I have reported all this to Blackpool council. I have photos of the disgusting place. I don’t think the carpets have seen a hoover this year. After reading reviews online we decided against complaining as we 3 women didn’t like the idea of the manager being confrontational and calling the police on us. As an infection control and prevention practitioner I was totally shocked with the state of it

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wont be stopping here again i paid £100 for this room for 1 night the pics i seen b4 i booked this hotel are nothing like real life soon as i walked into my room i thought nope flys every where dead flys on window sill bin wasnt emptied cups wasnt clean bedding was fine and clean towles decor wasnt the best the bed itself was uncomfortable cleaning is deffo a must.. ive stayed in better places for less money ime disappointed
Stayed 1 night in Oct 2023

2/10 Terrible

Philippa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
First there is no parking which is terrible you’ve payed for a hotel it should have parking Next the service was minimum there no information on check out breakfast I understand the hotel around Blackpool is old but they need a good clean up inside The room was very basic the bathroom was basic they must have been painting but it was all over the room we got looked over a dirt alley the bed was hard and very uncomfortable and every time we moved it squeaks the noise out side was horrible you could hear every footsteps going past had to find breakfast time on line as no information was given Breakfast was very very basic there was no staff except one to bring out Continental items out the croissant’s was burnt on the top the coffee was horrible it was like tap water there was no butter on the table had to wander around to find staff to ask the hotel need a big change it also had a funny smell in the reception There was no staff at night the floor bordered were extremely squeaky Definitely not been returning
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Vanessa

Travelled with family
Disliked: Room comfort
Basic, uncomfortable bed
The bed was so uncomfortable as the springs were sticking out (room 1) either a new mattress or at least a mattress topper is required. Had 2 very poor nights sleep. On a positive note, room was basic but clean, (as expected) There was a musty smell in the room though. Breakfast was lovely, would rebook again if comfier bed was guaranteed.
Stayed 2 nights in Oct 2023

2/10 Terrible

Lynn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room which said cooked Breakfast then got message to say only continental breakfast available which was poor all in all one of the worst hotels we have stayed in mould in bathroom just grubby and dirty dont waste your money here will not be back thats for sure
Stayed 1 night in Oct 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
Room was certainly not like the ones on the web page. Avocado toilet and sink. No bathroom mirror. Mouldy shower. Paper pealing off the wall. Carpets filthy. Mattress - felt every spring. Most definitely not a three star hotel. Informed on check in no cooked breakfast, only continental. I really think this hotel needs a health and safely inspection and a reclassification of rating - unfortunately will not be back
Stayed 1 night in Oct 2023

10/10 Excellent

Leeanne

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant value for money
Stayed 1 night in Oct 2023

2/10 Terrible

Ashley

Travelled with group
The hotel was dirty room smelt of paint stripper Went down for breakfast at 9.40to be told breakfast had finished when it’s on till 10am Beds unfortunately Shower dirty not clean When checking in didn’t get told any information Worst experience ever
Stayed 2 nights in Oct 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, beds comfortable, food decent.
Stayed 2 nights in Sep 2023

4/10 Poor

Louise

Stayed 1 night in Sep 2023

4/10 Poor

Allan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Its a No from me
The room was not as advertised ,it was a small double with bunkbeds added to make it into a family room . Bathroom beond dirty, ccarpet sticky, plaster flacking on walls, breakfast not verypalatable food very dry, male staff member rude , in a word disorganised caous.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting, dirty...and the cooked breakfast was dreadful. Fresh orange and apple juice was ok and the toast. Please avoid there's far better for the same cost