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"Staff are courteous. So lucky to mingle with the owner of the hotel and family and they were so down to earth and helpful.The time they knew when our flight was cancelled, the staff did not hesitate to help us extend our stay. They offer the best room they have with a minimal fee for us not to worry looking for another hotel. What a superb customer service it is! "

"Lovely hard working professional staff.. "

"Excellent Staff "

"amazing staff, amazing villa and the decor inside and amazing food and their presentation. everything was just so well thought out - i'm truly amazed"

"From the moment we arrived we felt at home. Noud and his team are spot on with everything. We had room 5 on floor 3 and the view was beautiful of the limestone casts and the sea. The young lady who spoke English was an absolute star from check in, trip booking, waitress, housekeeping and anything else we wanted. We don't eat garlic so eating out in the Philippines can be quite a challenge. After discussing this, the chef adapted the menu for us by cooking to order and the food was lovely. Airport transfers were arranged easily too. The pool area is in nice condition and great to cool off in. The location makes it easy to walk down to the beach, restaurants and shops. Trikes are plentiful if you don't want to walk. We always ate in Mansion Buenavista. On our last day we had an early flight before breakfast was served and they made us a packed breakfast to take to the airport. It showed such kindness and we really appreciated it. Thank you to the whole team who work hard to give their guests an amazing stay. We would highly recommend Mansion Buenavista and it will be our first choice if we can make it back to El Nido in the future. "

"Late night check in was appreciated! "

"Room was spotless. Beautifully decorated and very modern. "

"Hotel in good location. Rooms are very basic & need better furniture, (wardrobe door & shower doors did not work). Very good breakfast & friendly staff."

"Beautiful hotel, food is amazing, views epic. Only negative is Lawin room, a beach front cottage backs on to a very noisy bar, the music should stop at 10pm, it didn’t one night and the hotel did respond and speak to the bar and they provide earplugs. But whilst having evening showers you do feel like you are at a youth hostel disco! With the base coming into the room. I would definitely stay at this hotel again but ask not to be near the bar. "