Big Rock Trip

Location was good and room was clean but it was not a class establishment. Room was not cleaned on day 1. Room was small. Decor is tired. Faucet broke. Shower soap ran out. Entry and check in were confusing with lobby on 2nd floor and no sign or human on the ground floor. All easy things to solve.

Very clean big rooms and bathrooms. The rooms were quiet and very comfortable. The breakfast was very big with a lot of variety. From a location standpoint, the property is close to everything you want to do in Chicago.

Very clean and loved the location and amenities with the store on the first floor was fantastic

Staff was friendly and hotel was very clean! It’s in a great location and we enjoyed our room a lot! I took off a point because when we asked for fresh towels, they never came to our room and we had to ask again. But overall very comfortable and pleasant stay!

Great gym. I like that there was a coffee shop downstairs as well. Room was very clean and comfortable.