Apartment, 1 Bedroom, Balcony | Living room | Flat-screen TV
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Reviews of Heart of Berlin

Heart of Berlin
Paulstrasse 10, Berlin

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
This place was absolutely disgusting. And the host was super shady (only payments in cash and he made us wait outside for 40 min while he “cleaned” the apartment. The mattresses were filthy and stained. The sheets were dirty. The kitchen and bathroom were horrible. It was so bad that we (husband and two kids 6 and 3) left the apartment after a few minutes and had to find another accommodation at 20:00
Stayed 2 nights in Apr 2019
Response from vladislav on 16 Jan 2023
I'm sorry people didn't understand what they reserved. It's just an apartment, not a hotelThe apartment was clean. Bedding was also there, but it wasn't pulled onto the duvet, like always :) not like in a hotel.These guests expected to come to the hotel. But this is not a hotel!In any case, that's no reason to lie and write such a nasty comment.

2/10 Terrible

JUAN CARLOS

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023